Hi all
I got an Acer Travelmate 5530G laptop, it comes preloaded with windows 7 Pro, and has mcafee on.
It was telling me that it was about to expire, so I went and bought McAfee Internet Security 2011.
In mcafee I don't see any optione to just renew the license, but maybe I overlooked it?
Anyway, so I try to install it from the disc and enter the product key like that, but I keep getting a blue screen when the installation starts.
It starts by removing the existing McAfee software, and requests to restart after it finishes. So I restart.
As soon as its booted up the installation starts, and not even 10 seconds into the installation the BSOD comes up.
It says "IRQL_NOT_LESS_OR_EQUAL"
and gives stop error code:
0x0000000A (0x9E83E000, 0x00000002, 0x00000001, 0x8305CE85)
The software installs fine on another pc. And I Restored my laptop back to factory settings a few times but still have the same problem.
Any solution or advice will be appreciated.
Thanks
I got an Acer Travelmate 5530G laptop, it comes preloaded with windows 7 Pro, and has mcafee on.
It was telling me that it was about to expire, so I went and bought McAfee Internet Security 2011.
In mcafee I don't see any optione to just renew the license, but maybe I overlooked it?
Anyway, so I try to install it from the disc and enter the product key like that, but I keep getting a blue screen when the installation starts.
It starts by removing the existing McAfee software, and requests to restart after it finishes. So I restart.
As soon as its booted up the installation starts, and not even 10 seconds into the installation the BSOD comes up.
It says "IRQL_NOT_LESS_OR_EQUAL"
and gives stop error code:
0x0000000A (0x9E83E000, 0x00000002, 0x00000001, 0x8305CE85)
The software installs fine on another pc. And I Restored my laptop back to factory settings a few times but still have the same problem.
Any solution or advice will be appreciated.
Thanks