Windows Update will not work

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

I am having this problem on 2 W2kPro machines(out of 50). When running
windows update, after you hit the the express or custom button, you get the
following error message:

[Error number: 0x800B0109]

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues) .

I also just tried pointing this machine to a WSUS, but WSUS reports the
computer as Not Yet Reported.

Any ideas?

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

rspec wrote:

> I am having this problem on 2 W2kPro machines(out of 50). When running
> windows update, after you hit the the express or custom button, you get the
> following error message:
>
> [Error number: 0x800B0109]
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
> For self-help options:
> Frequently Asked Questions
> Find Solutions
> Windows Update Newsgroup
> For assisted support options:
> Microsoft Online Assisted Support (no-cost for Windows Update issues) .
>
> I also just tried pointing this machine to a WSUS, but WSUS reports the
> computer as Not Yet Reported.
>
> Any ideas?
>
Hi,

Error 0x800B0109 is

CERT_E_UNTRUSTEDROOT
A certificate chain processed, but terminated in a root certificate
which is not trusted by the trust provider


See if registering the following DLL's helps (run the commands from
e.g. Start/Run):

regsvr32.exe %SystemRoot%\System32\wintrust.dll
regsvr32.exe %SystemRoot%\System32\initpki.dll
regsvr32.exe %SystemRoot%\System32\dssenh.dll
regsvr32.exe %SystemRoot%\System32\rsaenh.dll
regsvr32.exe %SystemRoot%\System32\gpkcsp.dll
regsvr32.exe %SystemRoot%\System32\slbcsp.dll
regsvr32.exe %SystemRoot%\System32\cryptdlg.dll
regsvr32.exe %SystemRoot%\System32\softpub.dll
regsvr32.exe %SystemRoot%\System32\Mssip32.dll

For WinXP computers, add this one to the list as well:
regsvr32.exe %SystemRoot%\System32\sccbase.dll


I suggest you do a reboot after you have run all the commands above.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx