Windows 10 BSOD - During gaming - intelppm.sys

[LittleDansonGuy]

Hello, folks!

Wondering if someone can find any more information than "driver issues" from this dump file. I cannot find a single fix for my issues.

The BSOD only happens when playing games, such as WoW or Overwatch. I just got a bunch of new PC parts, including a new Intel CPU, Mobo, RAM, GTX 1070, mouse and keyboard. However, all of these parts have been running and working fine for about a week or two. This BSOD just occurred on 6/29 and continues to occur. I have searched tirelessly for this "intelppm.sys", but I can't find a single fix.

Thanks for your help.

Here is that dump file: (Note: this is the most recent, I have 1 from 6/29 and 2 from 6/30 if you would like to view those.)

Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd0005a088b30
Arg3: ffffd0005e0ab778
Arg4: fffff8010e2d2f98

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10586.420.amd64fre.th2_release_sec.160527-1834

SYSTEM_MANUFACTURER: MSI

SYSTEM_PRODUCT_NAME: MS-7971

SYSTEM_SKU: Default string

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.80

BIOS_DATE: 01/22/2016

BASEBOARD_MANUFACTURER: MSI

BASEBOARD_PRODUCT: Z170-A PRO (MS-7971)

BASEBOARD_VERSION: 1.0

DUMP_TYPE: 2

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_P1: 8

BUGCHECK_P2: ffffd0005a088b30

BUGCHECK_P3: ffffd0005e0ab778

BUGCHECK_P4: fffff8010e2d2f98

BUGCHECK_STR: 0x7f_8

CPU_COUNT: 8

CPU_MHZ: fa8

CPU_VENDOR:

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 0'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: BLAKE-PC

ANALYSIS_SESSION_TIME: 07-01-2016 10:22:13.0789

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8010e2d2f98

STACK_TEXT:
ffffd000`5e0ab778 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 2da6b1fe725d7d95e0eb0040be727b573d805c09

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 81a757ca5db7769358d09c5a190ee52a954b3e24

THREAD_SHA1_HASH_MOD: 9bd5c6d1ab5870c8da45e941de326aa781341b7f

FOLLOWUP_IP:
intelppm!MWaitIdle+18
fffff801`0e2d2f98 c3 ret

FAULT_INSTR_CODE: ccccccc3

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: intelppm!MWaitIdle+18

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME: intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5632d16f

IMAGE_VERSION: 10.0.10586.0

BUCKET_ID_FUNC_OFFSET: 18

FAILURE_BUCKET_ID: 0x7f_8_intelppm!MWaitIdle

BUCKET_ID: 0x7f_8_intelppm!MWaitIdle

PRIMARY_PROBLEM_CLASS: 0x7f_8_intelppm!MWaitIdle

TARGET_TIME: 2016-07-01T13:38:52.000Z

OSBUILD: 10586

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-05-27 22:59:07

BUILDDATESTAMP_STR: 160527-1834

BUILDLAB_STR: th2_release_sec

BUILDOSVER_STR: 10.0.10586.420.amd64fre.th2_release_sec.160527-1834

ANALYSIS_SESSION_ELAPSED_TIME: 39c

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x7f_8_intelppm!mwaitidle

FAILURE_ID_HASH: {246b3c73-e6ae-fd1b-3676-160915f8895f}

Followup: MachineOwner
---------

 

[johnbl]

with a double fault, you would look for overheating, incorrect voltages to the CPU, power problems and overclocking problems
IE BIOS overclocks and driver overclocking software.

double fault means a CPU had a problem then called some routine to handle the problem but that routine had a problem.
pretty common for overclocked systems. (reset bios to defaults, remove overclocking drivers)

if you want, I can look at the memory dump to see if I can see what was running at the time of bugcheck.
if so, copy your memory dump from c:\windows\minidump directory to a server like microsoft onedrive, share the files as public and post a link.

The fact that the CPU was basically idle, indicates a overclock/ voltage or heating problem

 

[LittleDansonGuy]

with a double fault, you would look for overheating, incorrect voltages to the CPU, power problems and overclocking problems
IE BIOS overclocks and driver overclocking software.

double fault means a CPU had a problem then called some routine to handle the problem but that routine had a problem.
pretty common for overclocked systems. (reset bios to defaults, remove overclocking drivers)

if you want, I can look at the memory dump to see if I can see what was running at the time of bugcheck.
if so, copy your memory dump from c:\windows\minidump directory to a server like microsoft onedrive, share the files as public and post a link.

The fact that the CPU was basically idle, indicates a overclock/ voltage or heating problem

Here is a link to a zip file that contains the past 4 BSODs as well as a large list of computer info.
https://1drv.ms/u/s!AtVhN0K0W_pAa8ag4jvFF5kQpC4
Thanks for your help!

 

[johnbl]

new updated bios and very old USB drivers don't mix. The updated BIOS uses the updated USB specs and the old drivers will not respond correctly.

----------
at first look I would guess that the old razer driver is messing up your USB system
I would remove it and see if you still bugcheck. system was up for 22 hours before the bugcheck.
I would make the system sleep and wake for many cycles to see if you can trigger a bugcheck

----------------
well, first you have some very real problem centered arround the program that is using the
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
WinRing0x64.sys driver you should uninstall it.

you have a old version of
SCDEmu.SYS Wed Jun 15 01:29:27 2011
PowerISO Virtual Drive driver

very old version of
VKbms.sys Thu Sep 30 09:16:33 2010
HID mini driver for USB Fx2 Device (Razer driver)
http://www.carrona.org/drivers/driver.php?id=VKbms.sys

old version of usbfilter.sys Tue Aug 28 18:27:12 2012
I would look for a update if i really needed the utility.

BIOS Version 1.80
BIOS Starting Address Segment f000
BIOS Release Date 01/22/2016
Manufacturer MSI
Product Z170-A PRO (MS-7971)
Version 1.0
Processor Version Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Processor Voltage 8dh - 1.3V
External Clock 100MHz
Max Speed 8300MHz
Current Speed 4000MHz