Unlucky PC builder sent RTX 5070 from Amazon, gets DVD rewriter and a busted logic board from an early 2000's Kenwood AV receiver instead — $700 GPU turns out to be e-waste thanks to return scam
The classic Amazon scam returns.
An extremely unfortunate PC builder is the latest to fall victim to Amazon's prolific returns scams, after the Nvidia RTX 5070 they received from the website turned out to be a DVD re-writer, a mousepad, and the busted logic board from an early 2000's Kenwood AV receiver.
what i got sent instead of a 5070from r/pcmasterrace
The victim was gifted a brand new MSI Ventus 2X variant of the RTX 5070 from Amazon by a friend at a cost of 605 euros ($700). A few days later, when the package arrived, it weighed the same as the real thing, but it certainly did not have a graphics card inside. Instead, the customer received what appears to be a broken logic board from an old Kenwood AV receiver, a DVD rewriter, and what seems to be a mousepad.
"This was shipped and sold by Amazon," u/luutherr told Tom's Hardware. They also provided us with proof of purchase and confirmed the item was a gift from a friend, making the scam all the more galling. That means someone in the middle is the bad actor. In reality, what most likely happened was a scam-swap, where someone previously bought the item, emptied its real box contents, and filled it back up with junk that weighs the same. They then filed for a return, probably citing personal preference as the reason.
Since the box still carried the same weight and the product wasn't returned because of a defect, it ended up back on sale after passing some basic checks. Someone else buys it, and Amazon or the seller unknowingly sends that person the fake item, completing the circle. Believe it or not, this whole process actually used to be worse before Amazon ended its commingling program last year, which sellers exploited to avoid being traced.
In the end, the same system that delivered OP the wrong product should come in handy for delivering justice. A simple return request should get them their money back, but it will certainly erode the customer's trust in the platform. We would say this is a reminder to always stay vigilant when buying PC hardware with prices that seem lower than usual. But since this was bought from the official MSI store and sold directly by Amazon, it's simply a consequence of deceitful human nature.
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Hassam Nasir is a die-hard hardware enthusiast with years of experience as a tech editor and writer, focusing on detailed CPU comparisons and general hardware news. When he’s not working, you’ll find him bending tubes for his ever-evolving custom water-loop gaming rig or benchmarking the latest CPUs and GPUs just for fun.
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Dr3ams I never buy computer hardware from Amazon. Haven't had any issues buying PC accessories from them though.Reply -
USAFRet Reply
And I've never had an issue with PC hardware from Amazon.Dr3ams said:I never buy computer hardware from Amazon. Haven't had any issues buying PC accessories from them though.
Not once.
I did have a DOA CyberPower UPS.
Instantly replaced, and I got to keep the dead one. -
MKBL I recently returned a RX9070 card without opening it, wondering how Amazon would check its integrity. Once opened, it cannot be sold as a brand new. Without opening and visually inspecting the content, they run the risk of causing this kind of incident. Maybe Amazon return processing needs x-ray machine for those return products above certain price level.Reply -
guraldunix Amazon won't sell any returned item as brand new. So, usually the way to get around any scams is make sure the item is both shipped by and sold by Amazon, which is not always easy to tell.Reply -
derekullo Reply
Might as well do a public service announcement then ...guraldunix said:Amazon won't sell any returned item as brand new. So, usually the way to get around any scams is make sure the item is both shipped by and sold by Amazon, which is not always easy to tell.
You want both fields to say Amazon.com
https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcThxQh6k-Rs0T4Noa7P5h6TL0icxg5PEbinZys8hrnwtV8LipAgnz-q0W1G&s=10
https://static0.howtogeekimages.com/wordpress/wp-content/uploads/2020/10/sold_by_amazon_Result.jpg?q=50&fit=crop&w=650&dpr=1.5 -
call101010 Guys , I know some one who works inside Amazon Germany , and If I tell you what the workers AND their supervisors do in there you will never buy from Amazon Europe Again. Which I stopped doing since 2010.Reply -
Michael Pun When I returned a 9070xt Walmart I even made sure the shipping box was unopened to legitimize that in returning a new and unopened gpu even further.Reply -
NightForce Scams like this have never hit me but when I bought a 9060XT this year, I recorded myself on video opening the box outside my house in the same spot the driver put it. He took his delivery photo. My Ring camera recorded it. Then I recorded myself outside my door opening the box and breaking the seals. It was perfectly fine. But I had the whole thing recorded just in case.Reply -
TheBeastFromOz Do Americans not have actual proper computer stores? Here in Australia we have a bunch of them, although some of them have been bought out and screwed up by other companies, but there are still heaps with excellent reps and who would not allow this sort of BS to happen, and if it did they would replace it immediately.Reply -
Phaaze88 Haven't run into any issues with Amazon either, but don't make as many purchases from them as I used to. They've become a last resort.Reply
Not really?TheBeastFromOz said:Do Americans not have actual proper computer stores?
Micro Center is spread too thin, with some 30 locations. Closest one to me is about a five hour drive...
Best Buy is... well, Best Buy. A much closer hour away though.