Xbox will pay five times more for memory and storage in 2027 than it did two years ago — CEO Asha Sharma admits there's an unsustainable hardware gap that 'cannot continue'

Xbox embarked on an impressive course-correction spree earlier this year, thanks to a leadership swap bringing in Asha Sharma as the new CEO. A hundred days later, she has penned a candid internal memo along with Xbox strategy chief Matt Brody, going over the future of the company. It was released online as a blog post, with the main takeaway being the surge in component costs — even a giant like Microsoft will be forced to pay over 5x more for storage next year, compared to 2025.

The situation is a bit ironic considering Microsoft is one of the biggest constituents of the AI boom, and a central player in the AI phenomenon that is driving up storage and memory prices globally. Despite that, in February 2026, Xbox paid 2x as much for storage as it did last fall, and those costs have already doubled since then. By 2027, the price hike is set to the 5x multiplier; Xbox will shell out more than 500% of what it originally used to pay two years ago. RAM has followed a similar trajectory, Sharma says.

The blog post explains how everyone in the industry is affected by the component crisis, but that Xbox is impacted more harshly because of "the choices [we] made over the last half decade." Such dire circumstances have made it harder for the company to make as many consoles as the players want, forcing "a new business model and partnerships for hardware" to be considered.

"Going forward, this cannot continue," said the Xbox executives while revealing the company has invested over $20 billion in the past five years, but lost $500 million in annual revenue during the same period. That wording suggests that perhaps the next-gen console needs to be built by someone else. Third-party OEMs can help offset some of the cost that would otherwise be spent subsidizing the console.

The blog post reaffirms that the team is still committed to Xbox Helix through all the hardships, but it doesn't seem like it would be a direct competitor for the PS6 anymore. The console-PC hybrid approach has likely pushed it well past affordable territory. CEO Asha Sharma has even recently talked about how spending thousands of dollars in a single console generation is not feasible.

So, it'll be interesting to see how the Xbox Helix would be justified during this era, especially with component costs piling up. Current estimates put it well over $1,000, which sounds egregious in a vacuum. Unfortunately, a PS5 Pro now costs $900, and a 1TB Steam Deck OLED will run you $950 today. The Xbox Helix almost doesn't sound bad by comparison when you take into account the massive generational leap.

The rest of the blog post talks about how Xbox only has a 3$ operating margin — for every $100 made, only $3 are left as profit after everything is deducted, for example. Realities like those are what pushed the company to only have two exclusives for 2026 and 2027. Bloomberg also reports that a layoff is on the cards, claiming it will be announced on June 30, 2026, right after Microsoft's fiscal year ends.

The radical new business models being teased at the moment could point toward more subscription services, deeper financing plans, or simple hardware partnerships, as we mentioned earlier, where OEMs build the console for Xbox. It's a bit too early to speculate all that, but it's clear that the company is not giving up easily. A lot hinges on the success of Xbox Helix next year, which is now all but confirmed to be a luxury device.

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