Windows 8 wont create BSOD crashdump

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willabyblen

willabyblen

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Mar 21, 2013
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hi
I recently got a blue screen and it restarted so quickly I couldn't see an error. I decided to look at the crash dump file and it was not there so i looked on various webpages and followed the steps they recommended (creating a small dump making sure all the write settings were applied in the start up recovery options under systems) and still no dump. I then unchecked the automatically restart tick box and recreated a blue screen. I now have noticed when it says that they are collecting data and will restart the PC the progress number does not move from 0% leading me to believe it is not even trying to save them has anyone got any ideas how i can solve this?

P.S i have tried using who crashed and it says my crash dumps are available but no dumps have been found :(
 
Solution
J
better to check to see why it will not shutdown. you can enable a verbose shutdown by setting a registry key. It will display what it is waiting for.


regedit:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System\verbosestatus
add the key (dword value) and set it to 1

here is some info on how to do that:
http://www.thewindowsclub.com/enable-verbose-status-message-windows



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willabyblen

willabyblen

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hi thanks for the reply yes i have already done that and i am going to wait and see if it happens again. i have only had one BSOD heres to hoping it was just a random one and not something seriously wrong with my rig
 
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J

johnbl

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Nov 4, 2012
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in general bugchecks that display on the screen but does not write to disk tend to be caused by 1 of two things:

bugcheck due to storage failure (storage driver bug or hard drive issue)
bugcheck caused by CPU internal error( most often low voltage applied to CPU)

the actual bugcheck code would tell you which one you have and give you a hint as to the cause of the problem.
 
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willabyblen

willabyblen

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also now i have turned off automatically restart so i can see the BSOD error code, when i shut-down my pc it stays powered on even though it has shut-down and the screen is black so i have to manually press the button to shut it down completely. is that safe?
 
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J

johnbl

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nope, it generally indicates open files or a program blocking shutdown. if you manually power down you will loose the contents and risk corrupting the file system.

crash dump files locations are user set. you might want to start a admin command prompt
(windows key+x+A) then scan for all the .dmp files on your system
dir /s c:\*.dmp

this will show you the location of any .dmp files on your computer.




 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
better to check to see why it will not shutdown. you can enable a verbose shutdown by setting a registry key. It will display what it is waiting for.


regedit:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Policies \ System\verbosestatus
add the key (dword value) and set it to 1

here is some info on how to do that:
http://www.thewindowsclub.com/enable-verbose-status-message-windows



 
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