BSOD uncorrectable hardware error

avi312singh · Aug 10, 2014

I only get bsod when playing games most of the time the pc just restarts without a bsod but today I had a message saying "the system has encountered an uncorrectable hardware error". My system is just over a year old and all the parts were new. I've attached some logs. The pc only freezes up when im playing graphic intensive games such as rome 2 and bf4.... Also when i start up my pc sometimes it says CPU fan error, I then restart it and then the message is gone.

http://

Alec Mowat · Aug 10, 2014

Post your hardware specs.

But random shutdowns without a BSOD generally point to insufficient PSU or a bad PSU.

avi312singh · Aug 10, 2014

Thanks for reply,
CPU AMD FX(tm)-8350 Eight-Core Processor
Motherboard ASUSTeK COMPUTER INC. M5A99X EVO R2.0
Memory 8.00 GB Corsair Vengeance
Graphics Card AMD Radeon HD 7870 DD (7000 SERIES)
Sound Card (1) AMD High Definition Audio Device (2) Realtek High Definition
PSU 750W Cooler Master GX RS-750
I don't understand though ive been playing these games since September and these issues have only started like 2 days ago.

Alec Mowat · Aug 10, 2014

PSU could be on it's way out.

http://www.hardwaresecrets.com/article/Cooler-Master-GX-750-W-Power-Supply-Review/917/10

It doesn't have a great review, that's my first guess. Anything related to random shutdowns or restarts is almost always a PSU issue.

johnbl · Aug 10, 2014

also, blow the dust out of your CPU fan and make sure it is spinning up to speed.

Alec Mowat · Aug 10, 2014

Could also be heat related, I'd check your system temperatures. Specifically your CPU. Make sure your case is well ventilated, those PSU's will shut down as well if they are too hot. Could be CPU, GPU or PSU heat.

johnbl · Aug 10, 2014

note: remove the web access control driver, it that does not remove the problem you will want to remove as many optional drivers as you can or learn to use the windows driver verifier.exe tool to do so basic tracking of the drivers and force a bugcheck when one makes a mistake.
(you should update as many drivers as you can first, but I think the indicated driver has a bug and should be updated or removed -- see below)
-------------
I just looked at your bugchecks I would think you have a device driver issue not a hardware issue.
I would start by removing
mwac.sys Tue Mar 04 13:47:13 2014 (Malwarebytes Web Access Control)

and see if your problem goes away.
you should also update Rt64win7.sys Wed Dec 26 09:17:50 2012 (realtek ethernet driver)
and athrx.sys Thu Jun 14 01:23:09 2012 (Atheros wlan driver, this driver depends on the updated chipset drivers for your USB ports)

info:
BIOS Release Date 04/03/2014
Manufacturer ASUSTeK COMPUTER INC.
Product M5A99X EVO R2.0
Processor Manufacturer AMD
Processor ID 200f6000fffb8b17
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 4000MHz
Current Speed 4000MHz

memory: Speed 1600MHz
Manufacturer Corsair
Part Number CMZ8GX3M2A2133C11

avi312singh · Aug 11, 2014

Ok I blew the dust out my GPU and heatsink using an air duster and it was like a sandstorm... Although I don't think it was a heat issue, after turning cpu overclocks off in bios I'm not getting anymore bsods

also I updated my ethernet driver

Alec Mowat · Aug 11, 2014

avi312singh :

Well you didn't say it was overclocked :S

A lack of power will cause the computer to restart, you might need to increase the voltage a little if it's crashing. I'd run a test in Prime95 if you are overclocking and confirm it's stable. I'd also run a benchmark and make sure the OC is actually improving performance.

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