Windows 8.1 BSOD error - IRQL_NOT_LESS_OR_EQUAL

Andrei Radu

Reputable
Jan 29, 2015
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4,510
Hello everybody,

I have bought several months ago an ASUS Transformer tablet and have had several problems with the Windows 8.1 it came with. One of them was that, at one point, the web camera that the tablet has incorporated simply stopped working - it said „Connect a camera” every time I tried to use it. I figured it would be a driver error and went on to the ASUS website, downloaded a suite of drivers for my device, ran it and it fixed my camera problem. Several weeks later, a BSOD error popped up, showing the message in the title of this post: IRQL_NOT_LESS_OR_EQUAL.

The BSOD keeps popping up from time to time - not too often, but often enough to bug me and make me lose progress on my work.

I have uploaded my dump files here, I know you guys will want to check them out.

Could someone please help me with this?

Thank you in advance!

http://www.filedropper.com/dump
 
Solution
you might go to windows control panel, find power management and set the system to high performance to see if this is related to a low power bug in a driver. But update any hardware drivers first to see if it fixes the problem.

---------------

not sure what the problem is,
I would pick up the broadcom bluetooth driver from here
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=580&m=T100TA&os=40&hashedid=tCFbJFp0VNdPFKqP

and make sure you pick up any 2014 drivers you can get for your machine from the same location.
Intel_SOC_Driver_Package hotfix if you have not installed it.

-you might update to a newer version of the BIOS but i did not see any "fix" that would fix this problem.
I would scan your machine for malware, then...
you might go to windows control panel, find power management and set the system to high performance to see if this is related to a low power bug in a driver. But update any hardware drivers first to see if it fixes the problem.

---------------

not sure what the problem is,
I would pick up the broadcom bluetooth driver from here
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=580&m=T100TA&os=40&hashedid=tCFbJFp0VNdPFKqP

and make sure you pick up any 2014 drivers you can get for your machine from the same location.
Intel_SOC_Driver_Package hotfix if you have not installed it.

-you might update to a newer version of the BIOS but i did not see any "fix" that would fix this problem.
I would scan your machine for malware, then confirm your windows files are not corrupted
start cmd.exe as an admin
then run
sfc.exe /scannow


maybe run memtest86 from a boot image and confirm your memory is ok.
otherwise I would open a support ticket with asus and see if they have an idea
 
Solution