Seasonic Snow Silent-1050 (SS-1050XP3) 80Plus Platinum 1050W problem again!

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TaKeNeK

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Hello Guys,
1 year ago i buy Seasonic Snow Silent-1050 (SS-1050XP3) 80Plus Platinum 1050W.
When i unbox computer don`t up after press power button.
I go to shop where i buy it and they change me to another one - new one.
After this for 3 month PSU working perfect no problems.... and again die... exacly same problem after press power button nothing happened.... so i change for next one... and this one working for next 9 month... 2 days ago i got strange problem.. my computer up after press power button after 7 seconds i record this effect:
https://www.youtube.com/watch?v=kAfJu4e1Afo
Today when i back from work i try turn on my computer this time he don`t up... completly zero... i remove power cable from PSU wait 30 seconds and connect again... - this help me....

Please tell me what is wrong with this PSU? I pay so much for HIGH END PSU.... everyone say this is so awsome PSU... in 1 year i need 3 time change to new one...
I have no problem with power energy at home - i buy special APC UPS... and again got same.....
The most funny i contact to Seasonic RMA... and they tell me to send this PSU for my cost from Poland to Germany... cost will be 150 euro via DHL!
Anyone know what to do?
This PSU got less than 1 year and i really angry for Seasonic this PSU series is not platinum - this is ******!

Best Regards
Marek
 
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Barty1884

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Please post your full specs - we need to know what this is supposed to be powering.

If you have a UPS, it's unlikely to be 'damaged'. And that PSU should last you years given it's quality.

I'd think either it's too low to power what you're trying to power (unlikely, as you'd need a monsterous rig for that PSU to be "too small"), or there's loose/incorrect wiring in your system. I'm assuming you've torn this apart and reassembled?

Does it work without the GPU, using onboard only (assuming you have onboard, again, need specs).

A defective PSU from SeaSonic as a on-off, I could see. But 3 times in a couple of years, I highly doubt it.
If it's not loose/incorrect wiring, it's likely another component failing other than the PSU.
 
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TaKeNeK

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Hello,
Thank You for Your answer this is my spec:
Intel® Core™ i7-4790K Processor (8M Cache, up to 4.40 GHz)
Gigabyte GA-Z97X-UD5H
Corsair DOMINATOR GT 4x8GB, 1866MHz DDR3, CL(9-11-9-27) 1.5V, XMP (CMT32GX3M4X1866C9)
2x Gigabyte GeForce GTX 780 Ti GV-N78TOC-3GD
2 x Samsung 850 Evo 250GB
Lite-ON DVD+/-RW IHAS424
Seasonic Snow Silent-1050 (SS-1050XP3) 80Plus Platinum 1050W
Samsung U28D590D Ultra HD 3 840 x 2 160
Sennheiser G4ME ZERO
Windows 10 PRO

After die 2 PSU i buy UPS to get more stable energy to my PSU but again this same! I remember i read one year ago on this or other forum about globaly problem with Snow Silent PSU from 2015 year.
The most funny when computer power on everything workin good, i check on OCCT and 3dmark and working with no problem... i play game whole weekend and everything working till i power off...

FYI: I check on another PSU everyting working good with no problem.
 
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Barty1884

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Strange. You're looking at ~700W at absolute max load, so that's not it.

A quick google search, and people seem to be having issues with the power cable itself (defective batch maybe). Have you tried replacing that? Any power cable should work - use the one from your other PSU and see if the issue continues?

The PSU itself is definitely one of the best, so I doubt it's the actual quality of the PSU - but the bundled power cords are 'generic' - quite possibly just a bad batch.

In addition, have you tried plugging directly into your power outlet? Obviously the UPS is a good 'all round' idea, but it may also be the problem (especially if it's a consistent throughout all 3 of these PSUs!).

Along the same lines, have you tried another socket?
 
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TaKeNeK

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13thmonkey - I contact to Seasonic about this problem and don`t belive me... and please to give Serial number old one PSU... but i don`t have it :-(

Barty1884
i know that, i check on power metter what is max consumption - 750W. That`s why i select this PSU because i don`t like to overheat anything. I never OC my computer and i work on him... no computer = no money for me!
I check this PSU on another computer and i am sure this is PSU problem.

Look what i google:
http://www.tomshardware.co.uk/answers/id-2222865/1050w-seasonic-gold-psu-problem.html
I see many many other in google problem like my.
Now i can`t find it but i remember someone say this is global problem with all Seasonic PSU now i can`t find this post.. don`t remember where i see this.

Best Regards
Marek
 
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13thmonkey

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I'm not sure what you are responding to above.

Normally we'd have no problems recommending a seasonic PSU.

There is nothing wrong with what you are trying to achieve with that PSU.

The fact that over a long period of time, 2-6 months the fault develops suggests that there is nothing wrong with your assembly of your build, else it would fail instantly.

It must therefore be something that is slowly degrading the PSU, and this is what I am sure that seasonic would be interesting in understanding,as that PSU should be hardened against whatever the cause is.
 
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Barty1884

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That link you post doesn't have a resolution, the OP never really delves much further beyond "blame the PSU".

As was pointed out in that thread, something may well be tripping the protection inside the PSU (as it should). Something defective elsewhere. It's definitely an option.

You tried with another PSU and all was "fine"? what PSU was it out of curiosity?

It's mentioned in the thread you link, using a 'cheap' PSU with minimal protection likely won't trip the protection as early (if at all), so the fact it works with a certain PSU is not always a good thing.

I'd go back to basics with this one. Take everything out of the case & attempt to POST with only the motherboard+CPU+HSF+1x RAM Module. If all is ok, then start adding components one by one & testing.

Considering you've gone through 3 PSU's (which are all of great quality. Agian, chances of 3 defective units are slim), I'm about 99% sure the problem lies somewhere else. Could be a component, could be your power outlet, could be the UPS. It's going to be some trial & error to track it down, but I believe it's highly unlikely to be the PSU itself.



13thmonkey makes a valid point there. It's entirely possible something is degrading the PSU (and SeaSonic would definitely like to hear about it), but I'm still inclined to think it's something else.

Unless, of course, you're prone to lightning strikes/power surges etc? A good few of those (of sufficient magnitude) would take out the UPS, leaving your PSU as the 'sole' protection....
 
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TaKeNeK

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Barty1884
I check on another Seasonic: Seasonic Platinum-1200 P1200 SS-1200XP3 80Plus Platinum 1200W my friend and computer wake up everytime when i press Power Button. Like i say when i buy my Seasonic 1050W after unbox he don`t working. In shop they change me to another one. After 3 month again got same problem ( exacly this same ) and Now i got exacly this same like this.
I read my e-mails to shop where i see i write exacly this same problems what i saw 12 month ago and 9 month ago:
1. Press Power On - computer wake up after ~7-20 sec like on movie: https://www.youtube.com/watch?v=kAfJu4e1Afo
2. Press Power On - computer turn on immediately.
3. Press Power On - nothing heppened i wait 30 minutes and nothing ( need unplug power cord wait 30 sec and connect again )

Both PSU go to RMA and change to new one with no problem.
i do exacly what You write that`s why i know this is PSU fault.
I disconnect everything GPU including i checking on configuration: Motherboard, CPU, Fan for CPu, RAM and nothing else i don`t connect anything else including mouse/keyboard to USB, and same effect....
CPU FAN don`t even try to "wake up"... press button doing nothing... no light/FAn or something.

Best Regards
Marek
 
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TaKeNeK

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Hello, this is not UPS fault. i try without UPS and same effect. trust me i check everything before i write post here. I got PC for 30 years.. and 1 time got so amazing problems with PSU!
FYI: Two old Seasonic PSU die when i don`t have it UPS. UPS i got for last 6 month.

EDIT: I got UPS: APC SU2200RMI3U.
 
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turkey3_scratch

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Hmm well then it's not the UPS :p
 
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Barty1884

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Ok, since you tested it out with a known working/quality PSU, it's pretty clear it's the PSU itself.

As 13thmonkey stated earlier though, something in your environment (be it the rig itself, your outlets etc?) is likely causing degradation over time.

Just looked through Google and, it's an interesting read.
The majority of complains seem to stem from Europe & India.

I don't claim to know too much about how this portion works (turkey, maybe you do?) but the first thing that came to mind is the US (where the majority of the quality reviews come from) have 110V power.....vs Europe/India etc (where the complains seem to be) using 220-230V? There's no physical switch on that PSU to go back and forth, so I wonder if the 'automated' element is where the problem stems from?
 
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TaKeNeK

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Barty1884 i connect my PSU to my friend computer and got same problem that`s why i am sure about Seasonic problem.
I ask You guys because i remember year ago i read about global problem with Seasonic PSU i find many many posts in this same time about problems like my.
In Poland we got 230V, about the switch on PSU i see only I/O and Fan control.
 
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Barty1884

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It may not be a SeaSonic problem in particular, but a SeaSonic Snow Silent 1050W Platinum issue.
It might well be a full-blown SeaSonic problem though. You test with another SeaSonic and it works. Your PSU also worked for a while. It might be capable of powering for a while, but long-term, maybe not.

Just speculating here though. I freely admit I'm not the most knowledgeable in this area.

Turkey has quite the interest in PSUs, so he might have more of an idea as to how it all works.

You don't have physical switch to go from 110V to 230V (some PSUs have the switch, some are supposed to do it automatically). I'm not sure if these symptoms could be related, I just find it curious that the main problems stem from countries on the 230V setup.
 
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TaKeNeK

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Working for a while? Don`t looks like.
My PSU when start working with no problem i testing via OCCT and 3dmark with 100% usage ( 740W ) and test complete with no problem. Now i use computer all the time and no problem...
The problem start when i shutdown computer.. there is a problem to turn on again.... like i say sometimes turn on immediately, sometimes need wait 7-20 sec after power on button press like on movie from first post and sometimes i need disconnect for 30 sec completly power cable from PSU... this is random...
 
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turkey3_scratch

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It's a very bizarre problem, so I'm going to recommend you go to http://jonnyguru.com and post on the forums there. There are a lot of experts on that site (it's like a central hub of power supply reviewers) and they'd be able to assist you with this problem better than I can. I guess the one way to find out if it is a Seasonic Platinum problem would be purchasing a new non-Seasonic PSU, and seeing how that holds up. If that one fails after 6 months again, then something must be up perhaps. But I don't know, there are always those few topics on this site that are so bizarre that they just baffle me. Jonnyguru should help you best.
 
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powernod

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What you said is exactly what has been bothering me for quite some time, since i experienced the same problem with @TakeNek. -(*3 months of flawless use and out of nowhere, one day the pc couldn't start. I also use a very expensive APC UPS, like the SmartSMT1000 for hardware protection)-. Perhaps something leads to degradation, and i even have a "suspect":heink: just as explained to Seasonic Rep.
Since it will take me some time to re-write my conversation with Seasonic Rep, i'll just copy-paste the most important part :
Hello, !!
just an update:
After the problem with SnowSilent750, i installed the EVGA Supernova750 at my brother's pc, and .... problem again!!
After 10 days of use without any issues, at some point some weird and concerning electrical sounds came out of my brother's pc!! And now i decided to re-replace !! the EVGA with the RMA'd SnowSilent750 !!
So, since i've had experienced a rather concerning operation from 2 different PSUs, i've been wondering if this improper operation could be related with the
Ferrari F1 Integral T500 Racing Wheel and Foot Pedals (PS3 PC Steering Wheel with clutch - Ferrari F1 Wheel Integral T500 | Thrustmaster / https://www.amazon.com/Ferrari-Integral-Racing-Wheel-Pedals/dp/B008GKL1YU/ref=sr_1_8?ie=UTF8&qid=1466614342&sr=8-8&keywords=F1+Integral+T500+Racing+Wheel ), that i used to have always connected to my brother's pc. This device is powered by a usb connection.
At some point, this device wouldn't go to sleep when we turned off the PC (*when i first bought it, i didn't have such a problem ), so it used to stay on with the rest of the PC closed. When we noticed this issue, my brother begun to "close" this racing wheel manualy from its button (*as i said already, when we first bought it, the device were being turned off automatically when the PC was turning off).
So i 'm starting wondering if this device could cause problems to the proper PSU function.
For now, my brother decided to disconnect this device entirely, and wait to see how this will work out.
Any opinions on the matter?
Click to expand...

And there is something more that confused me:
My SnowSilent750 that i sent for RMA was tested by Seasonic & and they reported that the PSU is working properly.
Could it really be the racing wheel a possible "suspect" for the problem? From his answer Seasonic Rep seemed to exclude this option as a possibility :heink:
The conclusion is that for the time being, i'm in total loss of what exactly happened & why it happened!!:pt1cable:
 
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powernod

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Yeah, after Seasonic Rep's guidance, i've done the paperclip test, and the PSU operated, but just because it started, this alone can't guarantee me that it was operating properly as well.


 
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TaKeNeK

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Hello Guys,
Yesterday i remove PSU from my computer and doing everything from:
https://seasonic.com/troubleshooting/
Same effect - so i am 100% sure my PSU is broken :-(
Today i send to shop where i buy it and they send to Seasonic for RMA.

Thanks for help everyone - when i get PSU back i update status here with information what happened. I hope Seasonic test it and send me new one/repair ASAP.
 
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TaKeNeK

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turkey3_scratch: i just get a new one PSU ( other model ) - they check in shop my old one and exacly same problem like with two other 9 and 12 month ago....
Where i can check history of Seasonic PSU? i just get a new one and i want know this is a real new one not refublished, date of production and it`s a real Seasonic.
This time they change my old Snow Silent 1050W to new one Seasonic 1200W ( 1200XP3)

Thanks!
 
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xECK29x

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Sorry to bump this but just wanted to report I am having similar issues with my Asus x99-II and X99 Deluxe boards with this PSU. I am on my second refurbished unit from RMAs, there is definitely a major issue with this unit that is unknown. I am running this machine through a clean sine wave UPS and the machine works fine with my old Corsair PSU.
 
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TaKeNeK

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Trust me this is global problem not only i got this and You - many ppl report this problem here and other forum include youtube...
I don`t know why but someone want "clear" whole bad information about seasonic company and this Snow Silent model...
 
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