M.2 NVMe drive not detected

quang.doan

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Dec 8, 2017
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Hi guys,

I just bought a new WD BLACK PCIe NVMe 256GB SSD and installed it into the "Ultra M.2" slot on my ASRock AB350M Pro-4 motherboard. My intention was to migrate windows 10 from my current SSD to the new M.2 SSD but before i could do anything, the drive is not even detected on disk management for me to initialize. So now the SSD is just sitting there doing nothing. It is not even detected in BIOS. I am sure the motherboard does support the SSD as the on the website is states that the "M.2 Ultra" slot supports NVMe SSD with PCIe 3 x4. There is also another M.2 slot on the motherboard but that slot is only for SATA 3 supporting up to 6GB/s. Any help or suggestions would be appreciated. Thank you.

Link to the drive:
https://www.wdc.com/products/internal-ssd/wd-black-pcie-ssd.html

Link to the motherboard manufacturer:
https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#Specification

Kind Regards,
Q
 
Solution

Evvvvv

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Feb 6, 2017
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http://www.tomshardware.co.uk/answers/id-3454655/asrock-find.html
check this thread
 

quang.doan

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Dec 8, 2017
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This thread did not help me as the person just resorted to returning the drive and buying a regular SSD. But still, I've tried the suggestions on the page and still no results. The PCIe SSD is still not detected.
 

Evvvvv

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Feb 6, 2017
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This might sound strange but.. When I was installing my M.2 my mobo didnt detect it. But when I plugged in the USB stick with windows and booted it, it showed up, so can you check that?
 

quang.doan

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Dec 8, 2017
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By "plugging in the USB stick with windows", do you mean i should clean reinstall windows or do you mean plugging in the USB (with windows inside) and turning on the PC?
 

Evvvvv

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Feb 6, 2017
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I mean I made a bootable Windows 10 flash drive. And then booted it to make a fresh reinstall. And Im saying to you to do that just to check will it be found then. Because that worked for me
 
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