- Aug 20, 2018
- 2
- 0
- 20
SPECS:
CPU: Intel Core i7 7700k @ 4.20ghz
CPU Cooler: Kraken x62
MOBO: MSI Gaming M7
GPU: GeForce GTX 1080 Founders Edition (Base Clocks)
RAM: 4x 8gb (32gb) G.Skill Trident Z RGB 3000 - (XMP OC to 3000mhz)
STORAGE: Samsung 860 EVO 1TB
PSU: Corsair Ax760 (760W 80+ Platinum)
DISPLAY: Asus VG240QE 144hz 1080p
OS: Windows 10 Pro x64 (Version 10.0.17134 Build 17134)
PC is about 4-5 months old at most.
PROBLEM:
While gaming I am experiencing brief moments between 1 - 10 seconds of what appears to be graphics lag or delay of some sort at seemingly random times. When I monitor my hardware using applications like MSI Afterburner and HWINF064 I notice that during these episodes my CPU and GPU usage drop down to 0 or very close to that. Best I can tell is it seem like for brief moments my cpu and gpu act as though there is no load. I have done some extensive troubleshooting so far that I will layout below.
TROUBLESHOOTING STEPS SO FAR:
- Updated BIOS and checked for Windows updates
- Checked drivers for updates.
- Checked Temps using multiple applications such as; MSI Afterburner, CAM Software, MSI Command Centre, HWINFO64. GPU and CPU wont go passed 60c and MOBO/SSD etc does not exceed ~30c.
- Used DDU to remove current NVIDIA driver and reinstall. (With NVIDIA Online Support)
- Used DDU to remove current NVIDIA driver and reinstalled previous driver. (With NVIDIA Online Support)
- Adjusted power management mode in NVIDIA control panel to "Prefer Maximum Performance" also Threaded Optimisation to "On" (With NVIDIA Online Support)
- Disabled all services excluding those associated with basic windows function called a "Clean Boot" detailed here; https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows (With NVIDIA Online Support)
- Turned off the Windows Game Bar and disabled "DiagTrack" a.k.a. connected user experiences and telemetry service. (With NVIDIA Online Support)
- Created a new Windows user account with admin rights to isolate corrupt user account issues. Detailed here; https://support.microsoft.com/en-us/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-account-in-windows-10 (With NVIDIA Online Support)
- Cleared CMOS
- Performed clean sweep of my SSD using Samsung Magician and reinstalled Windows
- Set power management mode in windows to maximum performance.
- Tested each stick of RAM individually but not in pairs.
- Removed GPU from PC and ran games on integrated graphics. (Going to test again)
- Applied new thermal paste to CPU.
- Completely disassembled and reassembled PC.
- Set RAM to default speed (no xmp profile active)
- Checked for viruses and Malware using Avast Antivirus and Malwarebytes
CPU: Intel Core i7 7700k @ 4.20ghz
CPU Cooler: Kraken x62
MOBO: MSI Gaming M7
GPU: GeForce GTX 1080 Founders Edition (Base Clocks)
RAM: 4x 8gb (32gb) G.Skill Trident Z RGB 3000 - (XMP OC to 3000mhz)
STORAGE: Samsung 860 EVO 1TB
PSU: Corsair Ax760 (760W 80+ Platinum)
DISPLAY: Asus VG240QE 144hz 1080p
OS: Windows 10 Pro x64 (Version 10.0.17134 Build 17134)
PC is about 4-5 months old at most.
PROBLEM:
While gaming I am experiencing brief moments between 1 - 10 seconds of what appears to be graphics lag or delay of some sort at seemingly random times. When I monitor my hardware using applications like MSI Afterburner and HWINF064 I notice that during these episodes my CPU and GPU usage drop down to 0 or very close to that. Best I can tell is it seem like for brief moments my cpu and gpu act as though there is no load. I have done some extensive troubleshooting so far that I will layout below.
TROUBLESHOOTING STEPS SO FAR:
- Updated BIOS and checked for Windows updates
- Checked drivers for updates.
- Checked Temps using multiple applications such as; MSI Afterburner, CAM Software, MSI Command Centre, HWINFO64. GPU and CPU wont go passed 60c and MOBO/SSD etc does not exceed ~30c.
- Used DDU to remove current NVIDIA driver and reinstall. (With NVIDIA Online Support)
- Used DDU to remove current NVIDIA driver and reinstalled previous driver. (With NVIDIA Online Support)
- Adjusted power management mode in NVIDIA control panel to "Prefer Maximum Performance" also Threaded Optimisation to "On" (With NVIDIA Online Support)
- Disabled all services excluding those associated with basic windows function called a "Clean Boot" detailed here; https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows (With NVIDIA Online Support)
- Turned off the Windows Game Bar and disabled "DiagTrack" a.k.a. connected user experiences and telemetry service. (With NVIDIA Online Support)
- Created a new Windows user account with admin rights to isolate corrupt user account issues. Detailed here; https://support.microsoft.com/en-us/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-account-in-windows-10 (With NVIDIA Online Support)
- Cleared CMOS
- Performed clean sweep of my SSD using Samsung Magician and reinstalled Windows
- Set power management mode in windows to maximum performance.
- Tested each stick of RAM individually but not in pairs.
- Removed GPU from PC and ran games on integrated graphics. (Going to test again)
- Applied new thermal paste to CPU.
- Completely disassembled and reassembled PC.
- Set RAM to default speed (no xmp profile active)
- Checked for viruses and Malware using Avast Antivirus and Malwarebytes
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