Hi, About a week ago a received a BSOD while using my laptop stating the following error:
KMODE_EXCEPTION_NOT_HANDLED (NTFS.sys)
Every time I've turned on my computer since then I've been getting another BSOD at the login screen stating:
PAGE_FAULT_IN_NONPAGED_AREA (klif.sys)
From what I've researched this is apparently an issue with kaspersky internet security program or my computer memory? The only problem is I can't log in to uninstall kaspersky and I can't uninstall it in safe mode. I know I can use safemsi to uninstall but I don't have that installed on my computer so I have no way of getting it. I'm not sure how I'd be able to troubleshoot a memory problem either.
Anyway, I'm sorta stuck right now since I can't get log on without crashing. I also don't have any usb recovery copies of Windows 10. I was actually able to log in once, but it was extremely slow and it was before I realized I should try uninstalling kaspersky so I didn't. I've also BSOD with my nvidia graphic card in the past (system thread exception not handled (vwififlt)). Not sure if the graphics card could be the problem. But any help would be greatly appreciated! Thanks!
PC Specs:
-Lenovo y50
-Nvidia GeForce gtx 860m 4gb
-4th generation Intel core i7 4710HQ
-8gb PC3-12800 DDR3L SDRAM
-hybrid 1tb 5400 rpm+8gb sshd (going to be replacing with Samsung 850 EVO)
-Windows 10
KMODE_EXCEPTION_NOT_HANDLED (NTFS.sys)
Every time I've turned on my computer since then I've been getting another BSOD at the login screen stating:
PAGE_FAULT_IN_NONPAGED_AREA (klif.sys)
From what I've researched this is apparently an issue with kaspersky internet security program or my computer memory? The only problem is I can't log in to uninstall kaspersky and I can't uninstall it in safe mode. I know I can use safemsi to uninstall but I don't have that installed on my computer so I have no way of getting it. I'm not sure how I'd be able to troubleshoot a memory problem either.
Anyway, I'm sorta stuck right now since I can't get log on without crashing. I also don't have any usb recovery copies of Windows 10. I was actually able to log in once, but it was extremely slow and it was before I realized I should try uninstalling kaspersky so I didn't. I've also BSOD with my nvidia graphic card in the past (system thread exception not handled (vwififlt)). Not sure if the graphics card could be the problem. But any help would be greatly appreciated! Thanks!
PC Specs:
-Lenovo y50
-Nvidia GeForce gtx 860m 4gb
-4th generation Intel core i7 4710HQ
-8gb PC3-12800 DDR3L SDRAM
-hybrid 1tb 5400 rpm+8gb sshd (going to be replacing with Samsung 850 EVO)
-Windows 10