T-Mobile Letting Sidekick Users Break Contracts
Here's an interesting little piece of information for Sidekick users who have had it up to the teeth with T-Mobile: if you shout loud enough, you can break your contract for free.
A post on Giz tells the story of one reader who, having experienced the recent Sidekick-apocalypse first-hand, called T-Mobile to see what his options were. Here's what Gizmodo's source was offered by the T-Mobile agent:
• I'm released from the contract if I want (Yeesh, of course I better be. I can't believe I had to ask).
• I can get a G1 for $129 (not sure if that's the normal contract renewal pricing or not; doesn't sound like a great deal to me).
• They also suggested Blackberries etc, but I didn't get the pricing (since those are design disasters compared to SK or iPhone).
Now, earlier on T-Mobile released a statement saying they might be able to get some of the data back. For customers who felt the harsh realities of permanent data loss, T-Mobile was offering a $100 giftcard and a month of free service. Naturally there are some users who aren't satisfied and say the compensation isn't good enough.
If you were a Sidekick user and had just lost all of your photos, emails, text messages, to-do lists, contacts etc., which would you prefer? A hundred bucks and a free month of service or a clean break from your network provider, giving you the option to take your custom elsewhere? Let us know how you feel in the comments below!
http://gizmoelectronics.blogspot.com/2009/10/powermat.html
http://www.stophighcosts.com
However, this wasn't T-Mobile's fault past the fact that they trusted Danger (and Microsoft) with the management of the data servers. I would stick to T-Mobile, but definitely not with the Sidekick. Try a G1, MyTouch, or even a BlackBerry, and avoid the cloud.
That said, even Google and RIM could screw-up, and cause a loss of data due to a failed synch or something similar, no modern technology is safe from idiocy. Always keep your own backups (if possible) of anything you consider valuable.
All in all, I wouldn't settle for less than $1K.
Haha now that is funny. Umm lets see my Blackberry links to my outlook so contact, calender, to-do lists are alway at my finger tips. Design disasters that is funny SH*T......lol
Haha now that is funny. Umm lets see my Blackberry links to my outlook so contact, calender, to-do lists are alway at my finger tips. Design disasters that is funny SH*T......lol
Thats the problem with most of you people and your AOL mentality. AOL started the garbage of inconvenience credits now everyone feels they are entitled to it. Im glad my company has adopted a policy of doing away with convenience credits. Your service was out for 3 days. You get a credit that is = to 3 days of service which is truthfully all anyone is entitled to. Convenience is arbitrary therefore not measureable in any shape or form.
What problem are you referring? How is it a problem to hold a company accoutnable to the same standards you are being held to. Let's say you want to break you're 2 year contract. Are you charge a prorated amount or a flat fee? Let's say you're call is dropped in you're home calling area. Are you repaid for the time lost (note that companies that do offer this type of repayment have limits)?
Companies hold you to a flat standard. Not some "Convenience" system. You should hold a company in that same respect. How do you value data, pictures, contacts....which may be pricless. Service is not arbitrary, which these customers lost.
On side note. I'm curious. What company do you work for?
Give people $100 and a free month, or let them freely exit the contract (hopefully with the $100 still).
When an account rep calls you out of the blue and they reccomend you downgrade to a lower service tier because you aren't using alot of text messages but your paying the higher price for unlimited I think that says alot about a companies priorities. Most companies want to upsell you to death. Plus they threw in a free custom shell and gel cover for my new MyTouch simply because my data plan didn't activate on the day I was to recieve my new phone. If they keep the level of service they've had the past two years I'll gladly renew my contract again in another two years.
Considering what TMO is doing, do you think other carriers would be so generous? WWATTD- What would ATT Do?