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• Migration Into BPOS These days, very few companies are starting their software deployments from scratch. Most already have the servers and applications up and running. One of the perceived barriers people may face is the task of migrating from an installed application base to a new model (SPS) or even a new vendor (Microsoft). How much of a barrier is this? For businesses running Exchange, the task is negligible. Microsoft provides the free Microsoft Online (MSOL) migration tool, available through the Microsoft Online Services Administration Center Migration tab. You simply download the 32- or 64-bit version of the tool, install it on any and all client PCs, and run through the wizard. The administrator has to provide his or her credentials to get the ball rolling, select the Exchange mailboxes to migrate to Exchange Online, confirm the types of content to copy, and let it rip. For those who run something besides Exchange, there are plenty of third-party options. For example, those using IMAP or POP services, such as AOL, Gmail, Hotmail, MSN, and so forth, may want to try Mailbox Migration from Migrationwiz.com. For quantities up to 5,000 accounts, the price is only $9.95 per mailbox. The company also offers a mailbox synchronization service for businesses that want to pilot Exchange Online and haven’t decided to take the full plunge yet. As you might expect, there’s a migrator tool for practically any platform you could ask. Those with Lotus Notes or Novell Groupwise might try the tools from Quest Software. In fact, if you’re looking at migrating from Notes, register and check out Quest’s best practices brief. The bottom line is that migration onto BPOS is not complicated, and there’s no risk during the process because data is being replicated, not moved. Migration Out of BPOS The follow-up question you don’t hear Microsoft discuss much goes in the opposite direction. What if you’ve put your business on BPOS and want to migrate off of it? Are customers locked in? There are several scenarios in which reverse migration might be necessay, including if the company’s business model or ownership changes and the group needs to transition back to an on-premise Exchange server. The process is really just as simple as exporting a .PST file from Exchange Online and importing that file into the local mail server. With SharePoint, you would back up using SharePoint Designer, then move the data to the local SharePoint server. Again, third-party services can make this process even more painless. We asked Microsoft why a company would want to abandon the cloud model after migrating to it and what reasons have businesses given for doing so. It seems that BPOS is so new, having only been on the market for less than a year, that few if any of those who have come onboard have left. Still, that doesn’t mean that customers aren’t moving cautiously. Many organizations are starting by putting one group or division on BPOS while the rest of the company remains on on-premises servers. If the trial goes well, then the whole business comes over to SPS. But it could go the other way. A company could move from “co-existence” back to being solely on-premises, and there have been organizations that have done this, although, according to Microsoft, it’s rare. Why would a company move back? The number one reason given is administrative control. With BPOS, you lose some functionality. For example, in Exchange Online, there’s no more PowerShell, scripting, or similar nuances for tweaking. Microsoft takes care of all that on the back-end, and Microsoft’s goal is to strike a configuration that covers the needs of the majority. But if you’ve got Exchange tweaked and twisted with years of fine-tuning, you’d have to give that up when coming to BPOS. Similarly, third-party apps tied into Exchange won’t carry over. A faxing or VoIP product tied to Exchange will be stranded in the SPS move. For some, this may be a deal-breaker and leave them running on-site. Check out our Microsoft BPOS Resource Center

• First off, Web mail services like Hotmail, Gmail, and Yahoo aren't covered here. For the most part, Web mail is OS-neutral; it's your Web browser that they depend on. If your email address is provided to you by your ISP or the company that you work for, you will most likely need an email client. This section is devoted to applications that allow you to send, receive, and store emails locally on your PC.  Even if you prefer having a Web-based mail account, many of these apps allow access to them as well. The email clients were stacked up against Microsoft Outlook Express, which was included in Windows 98/98 SE/ME/2000/XP and rebranded to Windows Mail in Vista. The full retail version of Outlook is technically categorized as the much more robust “personal information management” software. For testing, I used the same email accounts used to test the PIMs: @bestofmedia.com (SSL), Gmail (POP), Windows Live (POP), and AOL (IMAP). KMail (v. 1.11.2) As you might have guessed KMail is the email client for KDE. Kmail is definitely closer to Outlook Express/Windows Mail than Outlook; it is just the email portion of Kontact, the KDE personal information management suite. If you're looking to replace Outlook, seek out Kontact. If all you need is an email client, KMail will do the job just fine. Setting up my @bestofmedia, Gmail, Windows Live Mail, and AOL accounts was accomplished using the Account Wizard from Tools in the menu bar. Surprisingly, KMail's wizard had the smallest number of options, yet was able to set up all four accounts without a hitch, thus making KMail the most user-friendly email client to configure. You can mark emails as important or tag them as friend, business, or later, which applies a color coding to their titles. There is an option to create To-Do/Reminders, but that feature opens KOrganizer, a separate application. Like with most KDE apps, KMail is going to be more attractive if you use KDE. One cool feature of KMail is that your searches are automatically saved under the Searches heading below your account folders. The initial startup is pretty slow, and the font/object sizes are noticeably small under GNOME. Mozilla Thunderbird (v. 2.0.0.22) Thunderbird is the email client from Mozilla, makers of the popular Firefox Web browser. Though Thunderbird doesn't have the huge chunk of market share that Firefox does, largely due to the soaring popularity of Web mail, it is still the most popular option available for Linux. Thunderbird had no trouble with my @bestofmedia account and setting up my Gmail account was a breeze using the account setup wizard. Even though there is no easy template for Window Live or AOL accounts, setting them up was relatively painless as well. Thunderbird is the only client that, by default, makes a separate set of folders (inbox, outbox, etc) for each account; most other clients add accounts to a master set of folders. In order to avoid continually searching for the same emails repeatedly, Thunderbird allows you to save searches in a search folder under the applicable account. My major problem with Thunderbird is that it will continually ask for confirmation to ignore a security certificate every time it checks for new mail, by default, every ten minutes. Most of the other clients in this roundup give you the option to always accept or ignore. Claws Mail (v. 3.6.1) Though it might not be the most user-friendly email client, Claws Mail makes up for it in customization. This client is not lacking in configuration options. For sorting, you can apply tags or color code emails, along with the usual “mark as” options. The interface layout can be changed to a few different variations on pane placement. There is no easy account setup wizard, but the fact that you can specify any setting when adding a new account or editing an existing one lets Claws work with almost any address. All four test accounts worked with little or no tweaks needed. Claws does not come with a built-in spam filter. Instead, there are a number of them available as optional plug-ins. Claws does include a powerful search tool that will collect all addresses or URLs in a single email or an entire folder. If you want an email client that has only core functionality out of the box, but is extensible to basically any need, Claws is certainly a good option. Sylpheed (v. 2.6.0) I was able to set up all four test accounts in Sylpheed without problems. This app does not come with a functioning built-in spam filter. Apart from the abilitiy to add/remove buttons to the 'navigation bar', assigning panes to separate windows is basically the most customization you'll get from the interface. Sylpheed has a system tray icon from which you can compose new mail, check mail, send queued massages, or exit. For some reason, the app doesn't close or minimize to the tray, nor does the icon alert you to any new mail. As with many apps, this makes me wonder why there is even a system tray icon to begin with. To store emails, Sylpheed sets up a folder called “Mail” in your Home directory. If you are installing several email clients, be aware that this could potentially cause conflicts if any of the other clients take a similar approach. Sylpheed is good for basic email, with few extra bells and whistles. It is, however, pretty fast when compared to the other email clients, both in terms of initial load time and general responsiveness. Mailody (v. 1.5.0-alfa1) Mailody is not a full email client like Thunderbird or KMail. It is only capable of utilizing IMAP accounts, leaving anyone with POP accounts out in the cold. I was able to get my Gmail account set up using the alternate IMAP settings, and the AOL account was no problem. Unfortunately, they both wouldn't work at the same time because Mailody is a one account client. Mailody is fast and light, but being a KDE app, I'm not sure what the benefit of that really is here. KDE typically requires a beefier system than other GUIs, and you'll get a performance decrease in any other environment. On top of that, there is no official RPM package. With the DEB/KDE combination being so rare, I have to wonder who the target audience for this app is. If you are in the niche who use only one IMAP account, this is a great little app, otherwise it's going to be of no use.