Toshiba has recalled 41,000 laptops sold between August 2009 and August 2010 because the units in question represent a burn hazard to users.
Toshiba yesterday announced a voluntary product recall affecting just over 40,000 of its T-Series of Satellite laptops. The company says potentially faulty DC-In harnesses were used in the manufacture of certain Satellite T135, T135D and Satellite Pro T130 laptops. In some cases, the defective harness may overheat to the point of melting the computers base, near where the AC adapter plugs into the unit. Toshiba says there have been no reports of serious injury because of the defect but warns that the temperature is sufficient to pose a burn hazard to the user.
The Consumer Product Safety Commission says Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing around the AC adapter plug, including two reports of minor burn injuries that did not require medical attention and two reports of minor property damage.
Toshiba is releasing a BIOS revision that customers can use to tell if their laptop is affected. If the BIOS determines your laptop is overheating, external power will be disabled immediately to eliminate risk and you'll need to call Toshiba to set up a warranty repair.
Full list of affected models, which includes more than 30 Satellites and two Satellite Pros, pasted below:
Satellite
T135D-S1326, T135D-SP2012L, T135-SP2909R, T135D-SP2012M, T135-SP2013L, T135-SP2013M, T135D-S1322, T135-S1330, T135D-S1328WH, T135D-S1328RD, T135D-S1328, T135D-S1327, T135D-S1325WH, T135D-S1325RD, T135D-S1325, T135D-S1324, T135D-S1320, T135-SP2911R, T135-S1312, T135-S1310WH, T135-S1310RD, T135-S1310, T135-S1309, T135-S1307, T135-S1305WH, T135-S1305RD, T135-S1305, T135-S1300WH, T135-S1300RD, T135-S1300, T135-SP2911C, T135-SP2911A, T135-SP2910R, T135-SP2910C, T135-SP2910A, T135-SP2909C, T135-SP2909A
Satellite Pro
T130-W1302, T130-EZ1301
I just hope for those people's sake that Toshiba's customer service has improved over the years.
I'm more likely to buy a Toshiba now, because I feel that if there is a defect they would respond appropriately.
Please stop cutting corners, please.
Thank you
Customer
P.s. I returned a HP mini 210 the other day due to the touch pad sticking AND more importantly, the fan is ALWAYS on. Even if you disable the damn bios option, it's still on. Modify the power settings and set everything to low, still on. Doh.
Yes. We use a whole load of them in work and not one has overheated. Thanks
Same here.
I'd say that Toshiba did a good job handling this. I don't know of many companies that would actually recall 41,000 units if they found there was a problem with them *cough* Apple *cough*...