Toshiba Recalls 41,000 Laptops Over Overheating
Toshiba has recalled 41,000 laptops sold between August 2009 and August 2010 because the units in question represent a burn hazard to users.
Toshiba yesterday announced a voluntary product recall affecting just over 40,000 of its T-Series of Satellite laptops. The company says potentially faulty DC-In harnesses were used in the manufacture of certain Satellite T135, T135D and Satellite Pro T130 laptops. In some cases, the defective harness may overheat to the point of melting the computers base, near where the AC adapter plugs into the unit. Toshiba says there have been no reports of serious injury because of the defect but warns that the temperature is sufficient to pose a burn hazard to the user.
The Consumer Product Safety Commission says Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing around the AC adapter plug, including two reports of minor burn injuries that did not require medical attention and two reports of minor property damage.
Toshiba is releasing a BIOS revision that customers can use to tell if their laptop is affected. If the BIOS determines your laptop is overheating, external power will be disabled immediately to eliminate risk and you'll need to call Toshiba to set up a warranty repair.
Full list of affected models, which includes more than 30 Satellites and two Satellite Pros, pasted below:
Satellite
T135D-S1326, T135D-SP2012L, T135-SP2909R, T135D-SP2012M, T135-SP2013L, T135-SP2013M, T135D-S1322, T135-S1330, T135D-S1328WH, T135D-S1328RD, T135D-S1328, T135D-S1327, T135D-S1325WH, T135D-S1325RD, T135D-S1325, T135D-S1324, T135D-S1320, T135-SP2911R, T135-S1312, T135-S1310WH, T135-S1310RD, T135-S1310, T135-S1309, T135-S1307, T135-S1305WH, T135-S1305RD, T135-S1305, T135-S1300WH, T135-S1300RD, T135-S1300, T135-SP2911C, T135-SP2911A, T135-SP2910R, T135-SP2910C, T135-SP2910A, T135-SP2909C, T135-SP2909A
Satellite Pro
T130-W1302, T130-EZ1301
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Wow, thats scary stuff when something you could have in your lap gets hot enough to burn you or even catch fire as some Sony's have in the past.
I just hope for those people's sake that Toshiba's customer service has improved over the years.
I'll let my friends know!
Uh-oh... I think I have one of those at work. Better check it out tomorrow!
Have they ever made laptops that do not overheat? I swear....it seems like toshiba has never had a well cooled laptop.....and I am thinking back to the P4 days
I like it when companies are willing to be open and honest about problems like this.
I'm more likely to buy a Toshiba now, because I feel that if there is a defect they would respond appropriately.
I've had Toshiba laptops in the past and never had an issue. My P105 lasted my 5 years while my wife's A25 lasted her 8 years.
Just found out tonight I have to send both mine off. I knew one had a issue because it melted all around the charger plug in and burned my leg...... Didn't know they had a recall till I seen this.. Sat on the phone with them for a hour, in 4 days I should get to boxes to send them back to them.. After they receive them it will be another 10 days before I get them back.. LOVELY!!!
Thank god it's the T-series, I just got a Toshiba laptop the other day.
Congratulations to Toshiba for doing this recall and taking care of the problem quickly. So often we hear about companies trying to hide potential recall problems Fight Club style, it's nice when you see one doing it right.
Toshiba: The other cigarette lighter.
Thanks tom for telling us.
Dear Laptop oems,
Please stop cutting corners, please.
Thank you
Customer
P.s. I returned a HP mini 210 the other day due to the touch pad sticking AND more importantly, the fan is ALWAYS on. Even if you disable the damn bios option, it's still on. Modify the power settings and set everything to low, still on. Doh.
Have they ever made laptops that do not overheat? I swear....it seems like toshiba has never had a well cooled laptop.....and I am thinking back to the P4 days
Yes. We use a whole load of them in work and not one has overheated. Thanks
I've had Toshiba laptops in the past and never had an issue. My P105 lasted my 5 years while my wife's A25 lasted her 8 years.
Same here.
not so good news for anyone with one of this.... I'm happy with my ACER and no over-heating issues.
I would suppose that 41,000 units represents a small percentage of their total volume sold among all of these product lines. That information is a little hard to come by though
My Toshiba laptop overheats... but it's two years old. I guess Toshiba laptops are packin' heat.
My Toshiba L505D is a great laptop. Unfortunately, I'll never buy Toshiba again, because they deliberately sabotaged their BIOS to prevent XP and Linux from running on it. The Linux kernel developers eventually developed a BIOS hack to fix the laptop, but all the same, I'll vote with my wallet for companies whose products work with Linux out-of-the-box.
got a Toshiba Satellite 2100 cdt has 10+ years and still working,used mostly for messenger,downloads,email.no overheating problems.gorgeous low res display.
Dear Laptop oems, Please stop cutting corners, please.Thank youCustomerP.s. I returned a HP mini 210 the other day due to the touch pad sticking AND more importantly, the fan is ALWAYS on. Even if you disable the damn bios option, it's still on. Modify the power settings and set everything to low, still on. Doh.
I'd say that Toshiba did a good job handling this. I don't know of many companies that would actually recall 41,000 units if they found there was a problem with them *cough* Apple *cough*...
thats great i have one of those....
does that mean i need to send mine back? only a month old, school starts in 2 weeks
what could be the reason for overheating plug to the poing to melting?. first thing came to my mind is + - are shorting?
like u melt a battery when u have it touch its + - together?
At least they are recalling, look at other manufacturers ditching their products.
Dear Laptop oems, Please stop cutting corners, please.Thank youCustomerP.s. I returned a HP mini 210 the other day due to the touch pad sticking AND more importantly, the fan is ALWAYS on. Even if you disable the damn bios option, it's still on. Modify the power settings and set everything to low, still on. Doh.
WTF?! No wonder RMAs take forever...too many idiots send their computers for "repairs"...
not so good news for anyone with one of this.... I'm happy with my ACER and no over-heating issues.
You have obviosly not dealt with Acer.....
My Toshiba L505D is a great laptop. Unfortunately, I'll never buy Toshiba again, because they deliberately sabotaged their BIOS to prevent XP and Linux from running on it. The Linux kernel developers eventually developed a BIOS hack to fix the laptop, but all the same, I'll vote with my wallet for companies whose products work with Linux out-of-the-box.
WTF?! Good way to blow it out of proportion. I highly doubt they "deliberately sabotaged" their BIOS to prevent XP and Linux from running on it. The Linux kernel developers made a workaround and I wouldn't call it a "BIOS hack" since they didn't modify the BIOS. lmao! Comes down to an engineering mistake...having done little to no testing of the machine with other OS's other than what would come pre-installed with the laptop is my sure GUESS...
someone is a little paranoid...
You will more often than not run into hardware/software compatibility issues with new hardware (or proprietary drivers) and Linux. I had to use good old, notorious "wrappers" to get my wireless networking working on my new Samsung netbook and I didn't think Samsung (or Realtek who actually made the card) sabotaged my card from me being able to use it with Linux...Maybe you should understand things a little more before you go ranting and raging with utter nonsense of conspiracy theories.
well i bought a gateway laptop to my gf and sister and thay dont overheat
yay my t115d-s1125 is fine, I really like it, only game it won't play on low is red faction guerrilla.
That makes me a Sad Panda... mine is recalled. Now let's see how long it takes them to fix the problem
Which laptop manufacturer can still be trusted to produce a quality product these days?... Either the whole industry is pushing the boundaries of technological feasibility a bit too far, or laptops and hence their individual components are too cheap to provide the functionality people think they're getting.
Note that Toshiba's new Portégé series has standard voltage processors inside... Talk about arrogance. The reviews are quite mixed, with some mentioning high temperatures and a noisy fan. Why tempt fate? Why not make a solid product that wouldn't be so prone to overheating?
It's not a short, I'm 99% sure this would be caused by a poor connection (low quality DC SOCKET) which has too high a resistance for the current passing through it.