Report: Seagate Cutting Warranty Lifespan to Cut Costs

SweClockers reports that Seagate has decided to shorten the warranty period for most of its consumer-based hard drives in order to cut costs. Warranties will supposedly be reduced from the five-year plan down to a two-year plan.

Although Seagate hasn't announced anything official, the rumor suggests that the new warranty reduction will be applied to the Barracuda (including the Barracuda 7200.12) and Momentus Green product series. The Barracuda line features 3.5-inch HDDs spinning at 7,200 RPM and 5,900 RPM and ranging in capacities from 500 GB to 2 TB. The Momentus line consists of 2.5-inch HDDs ranging in capacities of 250 GB to 750 GB and are typically used in notebooks.

The rumor also claims that the more advanced line of Seagate HDDs – even those offered for the enterprise sector – will not be affected by the new warranty reduction, thus they will retain their current five-year plans. As Softpedia points out, those escaping reduction include the Seagate Momentus XT and Barracuda XT consumer models, the Pipeline HD and SV35 Series enterprise drives, and the self-encrypting Savvio, Cheetah, Constellation and Constellation ES HDDs.

Currently it's unknown when – or even if – the warranty reduction will come into effect. As previously mentioned, Seagate hasn't announced anything official, and the SweClockers report doesn't site any sources, so for now, take it with a grain of salt.

UPDATE: Seagate sent along this statement Friday afternoon: "Retail purchased internal drive kits for desktop (Barracuda) and laptop (Momentus) are not affected by this warranty change. Anyone that purchase an internal kit for personal use still has a 5-year warranty attached to the drive."

We then asked Seagate what drives will actually get the warranty reduction. "The warranty affects only the channel drives that are sold through distributors, which is usually in bulk," a rep told us. "All our internal drives carry the same product names, so it is understandable that someone might have seen this communication and mistook it as meaning the retail boxed kits as well."

  • bak0n
    Guess who will buy Western Digital instead of Seagate.
  • campb292
    Ohhhhh... SSD cutting into the competition a little. Excellent.
  • dimar
    Stopped buying Seagate drives long... time ago, after they cut the warranty to 3 years.
  • kyee7k
    Why not make it 3 months (90 days)or even 30 days like my monitor?
    I might never use that 5-year warranty, but it's a nice safety blanket
    to have if it ever fails or my next hard drive purchase from the same company like Western Digital. With this, you'll just alienate a lot of consumers and push them over to WD or Intel.
  • jkflipflop98
    Buy an Intel drive if reliability is a factor for you. They last a very long time.
  • legacy7955
    Folks this is a "trial balloon". They probably planted this story around the web to see if they could get away with it.
  • _Pez_
    je je anyways all of my hard drives are Western Digital since always !! XD, I don't trust Seagate that simple O wait ! my laptop's hard drive is a seagate momentus xt dam! I Fail !
  • DXRick
    This just in from the WD offices:

  • Who cares! Their warranty policy and HDD sucks any way. Paid them for an advance replacement of a few months old defective drive, received a refurbished one instead that also develops the same problem. Called their tech support and was told that nothing wrong with their HDD stuttering and that it was normal!
  • whysobluepandabear
    Why don't they just cut wages for the lowest paid workers? I mean seriously, tax those filthy, poor rats.