Wii U Netflix App Doesn't Allow '@' Entry into Password Field

By Catherine Cai
published

Laughably, the Wii U Netflix App doesn't allow for @ for password entry.

It looks like the usability testing departments at Netflix and Nintendo might be in trouble.

The Wii U Netflix app's launch, like the console's launch itself, didn't exactly go smoothly. The Wii U Netflix app somehow didn't ship with the '@' function for password entry.

A Reddit user reported the issue to Netflix support. The only solution thus so far is for users with the @ symbol in their password to change their password via the Netflix website to something else that's actually available on the app keyboard.

Neither Nintendo nor Netflix have released a statement as to why or how this could've happened. Though the issue isn't so serious that it requires an urgent fix, it's definitely quite an inconvenience for Netflix users.

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Catherine Cai
13 Comments Comment from the forums
  • A Bad Day
    Programming is like permanently pioneering an armored tank starting with pre-WWI tech. Sometimes you create something half-baked but still scares the crap out your enemies and shoots explosives. Sometimes it doesn't move and can't shoot. Sometimes it's a greater hazard to your own soldiers than to the enemy.
    Reply
  • webbwbb
    This was done on purpose to force the people who had their password as their email address to change it.
    Reply
  • ddpruitt
    ^-^ This

    There's no reason to allow the @ sign in a password, 99% of the time it's used as part of an email or replacement for @.

    Plus I've tried the Amazon Video app for the Wii U, definitely better than the Netflix app
    Reply
  • This was fixed two days before this article was published.

    https://twitter.com/netflixhelps/status/271067706130841600
    Reply
  • A Bad Day
    Tom's hardware news service is like US Postal Service speed compared to the internet.

    (But then again, it's doing a lot better than US Postal Service.)
    Reply
  • chewy1963
    Tom's Hardware news..... faster than the speed of smell!
    Reply
  • kinggraves
    I really don't even see why it's "laughable". A lot of password entries don't even allow special characters and it's easily fixed, which apparently it already has been. Am I really supposed to care about this? Oh no, I might have to change my password to enjoy a service where I can take the movie I'm watching into the toilet with me.
    Reply
  • bebangs
    webbwbbThis was done on purpose to force the people who had their password as their email address to change it.
    well, it's not their problem.

    ddpruitt^-^ This There's no reason to allow the @ sign in a password, 99% of the time it's used as part of an email or replacement for @.Plus I've tried the Amazon Video app for the Wii U, definitely better than the Netflix app
    1 d0nt kn0w @b0ut y0u but 1 @add "@" in p@ssw0rd @ll th3 t1m3 L1k3 th1s.
    Reply
  • thecolorblue
    A Bad DayTom's hardware news service is like US Postal Service speed compared to the internet.(But then again, it's doing a lot better than US Postal Service.)the usps is doing just fine and turning a profit

    ...an artifical scheme cooked up by legislators who want to privatize the usps is making it APPEAR to be unprofitable. If you remove the corrupt scheme from the equation the USPS has ZERO DEBT and Is PROFITABLE.

    how do you not know this?
    Reply
  • Someone Somewhere
    bebangs1 d0nt kn0w @b0ut y0u but 1 @add "@" in p@ssw0rd @ll th3 t1m3 L1k3 th1s.
    In other words your password is one of the first ones to be guessed by any decent hacker. Nice.

    OTOH, my passwords sometimes have the @ symbol in them if it shows up on the number generator.
    Reply