Worldwide Issues Hit ChatGPT, Service is Down (Updated: Service Restored)

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AI is taking the day off

ChatGPT
(Image credit: Shutterstock)

Update 5/25/2023 05:46 PT

The OpenAI status page is now reporting that all systems are operational. It seems that "Elevated database CPU usage was impacting the site over the last several hours" and the issue causing this to happen has been addressed. OpenAI are continuing to monitor the systems.

Original Article:

It seems that AI is taking the day off, OpenAI has confirmed to Bleeping Computer that it is currently experiencing issues worldwide. 

ChatGPT Status

(Image credit: Future)

Right now, you are unable to use ChatGPT, but you can log in to your OpenAI account. We confirmed this with our account. According to DownDetector, there are outages in the United States, Europe, India, Japan, and Australia. Other parts of the world could also be impacted. 

OpenAI's status page shows that the fault is being investigated. "Investigating - ChatGPT is seeing elevated error rates. The root cause has been identified and the team is working on a fix." Looking at the granular information on the status page, we can see that chat.openai.com is suffering a "major outage", but the API, labs and Playground site are all operations. 

Google Bard

(Image credit: Future)

We asked Google's Bard if it knew anything about ChatGPT's outage, but its response referenced an outage from May 23, 2023.

This is an ongoing story and will be updated with more information once we have it...

Les Pounder
Les Pounder

Les Pounder is an associate editor at Tom's Hardware. He is a creative technologist and for seven years has created projects to educate and inspire minds both young and old. He has worked with the Raspberry Pi Foundation to write and deliver their teacher training program "Picademy".

5 Comments Comment from the forums
  • The REDIS client open-source library had the bug, redis-py. That was the cause, at least for now. There may be more to this as far as ChapGPT goes.

    Also, since ChatGPT utilizes Redis to cache user information on it's server, which helped reduce the need to check the database for every request, though OpenAI has now ensured that the data retrieved from the Redis cache matches the user requesting it.
    Reply
  • drinking12many
    On May 25th 2023, ChatGPT became self aware and killed itself...lol
    Reply
  • watzupken
    The “great” ChatGPT went down, and wasn’t good enough to pick itself up. How awesome is AI?
    Reply
  • It's an AI bot after all ! hehe
    Reply
  • bit_user
    watzupken said:
    The “great” ChatGPT went down, and wasn’t good enough to pick itself up. How awesome is AI?
    Cool, so you want to just completely turn over the keys to AI so it can run and manage all aspects of its own operations? That path leads pretty much directly to Skynet.

    For better or for worse, there's got to be a human in the loop. Even then, a sufficiently sophisticated AI could use social engineering to manipulate the humans.
    Reply