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Square Enix Giving FF7 PC Free to Angry Customers

By - Source: Kotaku | B 22 comments

Square Enix is offering full refunds and a free copy of FF7 to anyone who downloaded the game in error.

Recently, Square Enix had a website snafu that caused Final Fantasy VII for PC to go on sale prematurely for $12.50. Those who ended up purchasing and downloading the game found themselves locked out because of the game's DRM.

After discovering the error, the game was pulled from the website. Unfortunately, the damage was already done as quite a few people had already "bought" the game.

As an apology to those who have already purchased the game, Square Enix is offering full refunds. Those who also bought and downloaded the game in error will receive free copies once the real game is out.This is the following statement the publisher released to Kotaku:

This weekend, our teams were testing the product website for the upcoming relaunch of Final Fantasy VII on PC. While the website was being tested in its live state, a small number of people were able to purchase a pre-release build of the game. For those customers, Square Enix will be offering full refunds for the purchases and for their inconvenience, a free version of the classic Final Fantasy VII on PC when it is launched.

We want to thank our community for their continued support and excitement regarding the upcoming rerelease of Final Fantasy VII. We will have more information to share about the launch of this anticipated title shortly.

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Top Comments
  • 21 Hide
    AznCracker , August 10, 2012 5:36 AM
    nice response! most would have simply given a refund and apologized. At first I thought they were giving out free computers lol
  • 13 Hide
    geeksinhere23 , August 10, 2012 5:54 AM
    I hope they would remake this game.
  • 10 Hide
    Anonymous , August 10, 2012 7:56 AM
    The title is fine. Who in their right mind would think they would give free PCs to angry customers... "Oh, you're angry?! Here, have a free FF7 branded PC!" That's ridiculous.
Other Comments
  • 21 Hide
    AznCracker , August 10, 2012 5:36 AM
    nice response! most would have simply given a refund and apologized. At first I thought they were giving out free computers lol
  • -8 Hide
    Pennanen , August 10, 2012 5:47 AM
    They give drm for free, thanks!
  • 13 Hide
    geeksinhere23 , August 10, 2012 5:54 AM
    I hope they would remake this game.
  • -2 Hide
    archange , August 10, 2012 7:08 AM
    Misleading title. Consider at least placing the "PC" in parentheses. Otherwise one gets the impression that angry customers receive a free PC...
  • 2 Hide
    bebangs , August 10, 2012 7:30 AM
    Ready to purchase. I hope they would remake the same mistake.
  • 10 Hide
    Anonymous , August 10, 2012 7:56 AM
    The title is fine. Who in their right mind would think they would give free PCs to angry customers... "Oh, you're angry?! Here, have a free FF7 branded PC!" That's ridiculous.
  • -5 Hide
    ojas , August 10, 2012 8:20 AM
    Quote:
    a free version of the classic Final Fantasy VII

    so do they get the old game or the remake? :|
  • 0 Hide
    Anonymous , August 10, 2012 9:04 AM
    @geeksinhere23

    If they remade the game that would also mean they could also add in the following:
    -Poor localized voice acting and no choice in what language the voice acting is in (the japanese voice cast is quite often superior)
    -Revamped/Re-envisioned combat system (imagine FF12/13 combat system in the remake; no real control over who does what and the AI goes through your potions like the Cookie Monster in a Chips Ahoy factory)
    -Dumbed down gaming experience (FF13 comes to mind: no towns, silly combat system, poor drawn out story)

    Personally, I think none of Square-Enix's games can measure up to any of the Squaresoft games of old. Mainly because they've fallen into the trap of "the game mechanics don't matter anymore, as long as it looks pretty people will love it."

    Other games they ruined by re-envisioning them: Parasite EVE: The 3rd Birthday, Front Mission: Evolved
  • 0 Hide
    mitsydavis , August 10, 2012 11:27 AM
    I didn't agree , I don't think if they would remake they would repeat the same mistake.
  • 0 Hide
    master_chen , August 10, 2012 12:49 PM
    Yay!...oh wait, that's not a remake...*goes back to playing Japanese version on ePSXe/PSOne/PS 2 console*
  • 1 Hide
    spookyman , August 10, 2012 1:34 PM
    Why not just make the game public domain?
  • 2 Hide
    master_chen , August 10, 2012 1:37 PM
    john_4Remake FF XII

    Why would you remake something that aren't even close to being old?
  • 1 Hide
    subaru41 , August 10, 2012 4:22 PM
    That is very nice of Square Enix to do that for the customers. That shows what kind of company they are. I have full respect for them.

    On the other hand, if this was Apple. They would be suing there customers for downloading before official launch.
  • 0 Hide
    dalethepcman , August 10, 2012 5:57 PM
    Square does treat their customers right. I remember when final fantasy 14 came out, and it was no where near ready to play when it went live. They made a blunder, so they decided they wouldn't charge anyone for playing the game until it was really ready, basically giving everyone an extended beta invite.

    Just recently the game went to a subscription model after being completely f2p (not micro transaction / p2win) for 6+ months.
  • 0 Hide
    fedelm , August 10, 2012 6:20 PM
    subaru41On the other hand, if this was Apple. They would be suing there customers for downloading before official launch.


    Apple owns the patent on lawsuits. Google It.
  • 0 Hide
    master_chen , August 10, 2012 9:10 PM
    subaru41That shows what kind of company they are. I have full respect for them.


    :\

    Oh yeah? Go and enjoy...after watching this, you still think that it's the same company that was around back in the DewPrism/Chrono Cross days? If you still think so, then return to the link I gave you and re-watch the video. And again. And again. And many more times again, up until the time when you will finally get it.
  • 0 Hide
    master_chen , August 10, 2012 9:16 PM
    Why the hell my link didn't show up? Do I need to have a specific poster status/specific number of posts, to post a simple link on the video? That's just ridiculous.
    Anyway, subaru41, just go to Youtube and search for "Mindjack Angry Joe". Yeah, that's your beloved "Squenix"s game too. Just watch the video there, fully.
  • 0 Hide
    f-14 , August 11, 2012 11:58 PM
    this game was already released for pc back in the late 90's
  • 0 Hide
    scout62 , August 12, 2012 9:07 AM
    Man, I hope it plays better than the original PC port....
  • 0 Hide
    master_chen , August 12, 2012 11:21 AM
    scout62Man, I hope it plays better than the original PC port....

    What are you talking about? Original PC release played just fine.
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