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T-Mobile: We Might Get Sidekick Data Back

By - Source: Tom's Hardware US | B 12 comments

Alright Sidekickers, don't get too excited, but you might get your data back.

Saturday was a crappy day for Sidekick users. Actually, they've been having several consecutively crappy days but Saturday was the day they found out all of their data was gone and they weren't getting it back, so we figure yesterday wins the Crapday award. Microsoft yesterday said in a statement to users that the likelihood they'd get anything back was "extremely low." However, an announcement today from T-Mobile states that all may not be lost.

We'd just like to take the time to warn you not to get your hopes up, because realistically, you're probably just as screwed as you were 20 minutes ago. With that said, T-Mobile released the following yesterday, "Recent efforts indicate the prospects of recovering some lost content may now be possible."

Sidekick users are warned not to reset or let their Sidekick lose power. For those of you have permanently lost data, T-Mobile is offering you one month of free service and a $100 giftcard. Do you think this is enough? Let us know in the comments below.

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  • 7 Hide
    JasonAkkerman , October 13, 2009 3:26 PM
    That $100 gift card will go a long ways towards getting a real phone.
  • -2 Hide
    gerohmygosh , October 13, 2009 3:37 PM
    Photos... priceless. For everything else, don't trust cloud computing.
  • 1 Hide
    AndrewMD , October 13, 2009 3:51 PM
    I believe T-Mobile is going above and beyond their requirement. Even though backups should have been completed prior to any upgrade, I could see where their might have been a disconnect as to if they were done.

    Unfortunately for some people, a gift card and free month service means nothing to them and would rather sue the crap out of Danger and T-Mobile.

    Where the real problem is that there was no way for the end user to make back ups of their own device.

  • 2 Hide
    gpj , October 13, 2009 4:01 PM
    JasonAkkermanThat $100 gift card will go a long ways towards getting a real phone.

    Haha... Thanks for the early morning laugh.

    That's an ugly little thing isn't it?
  • 0 Hide
    cookoy , October 13, 2009 4:14 PM
    Can anyone enlighten me about what are the roles of T-Mobile and Danger? Thanks.
  • 0 Hide
    pooflinger1 , October 13, 2009 4:24 PM
    Instead of buying a Sidekick, they should have bought the Superhero. Much less prone to data loss and faster than a speeding bullet!
  • 1 Hide
    hellwig , October 13, 2009 4:28 PM
    cookoyCan anyone enlighten me about what are the roles of T-Mobile and Danger? Thanks.

    T-Mobile offers phone service for "their" Sidekick phone. This phone stores most of its information on servers hosted and maintained by Danger, the company T-Mobile contracted to perform said duties. T-Mobile provides access to the service with their network, but I believe Danger does all the physical hosting.

    Therefore, this loss of data is entirely Danger's fault (who doesn't back up data before upgrading harddrives?). I'm sure any losses suffered by T-Mobile as a result of refunds, cancelled service plans, etc... will be recouped from Danger as per some service agreement. After all, if Danger is a wholly-owned subsidiary of Microsoft, Microsoft is also liable.
  • 2 Hide
    wildwell , October 13, 2009 4:30 PM
    Fair or not, $100 and a free month is really all T-Mobile CAN offer.
  • 2 Hide
    the_krasno , October 13, 2009 5:01 PM
    I've always thought that the Sidekick was an expensive brick. Now I've got confirmation.
  • 0 Hide
    virtualban , October 15, 2009 5:42 PM
    Still, class action lawsuit for gross incompetence, and every lawyer wins.
  • 0 Hide
    azxcvbnm321 , October 16, 2009 3:25 AM
    What is the advantage of keeping information on the network versus locally? Cost of manufacturing the phone? But wouldn't it cost a lot of time to transmit pictures and other information over the network and then more time to access it? I guess the user pays for the time so no problem for T-mobile. I'm curious as to why anyone would ever buy one of these Sidekicks and subject themselves to the horrible lag times that they must endure anytime they want to see a phone number.

    This Sidekick better be like the Enterprise computer on Star Trek for me to consider using it. What could possibly be so great about this device that would overcome all the negatives? Just wondering.
  • 1 Hide
    WyomingKnott , October 16, 2009 1:19 PM
    azxcvbnm321This Sidekick better be like the Enterprise computer on Star Trek for me to consider using it.

    "Computer, access data file Z-17!"
    "Data file, sir? What data file?"