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Surprise! Internet Users Dislike Broadband Cap

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2:20 AM - October 2, 2008 by Kevin Parrish

It’s no secret that internet service providers are considering broadband caps to cut down costs. However many U.S. consumers dislike the idea and will gladly change carriers if their current BSP implements the restrictions.

In Zeugma Systems’ recent survey conducted for the International Data Corporation (source), 81 percent of the 787 U.S. customers polled proclaimed their dislike for a bandwidth cap and the additional charges for internet use beyond the limit. However, 83 percent had no idea what a gigabyte was or just how much bandwidth they actually consume. 51 percent of those polled added that they would actually switch service providers if broadband caps were set in place. Some even claimed to actually pay for additional premium services if necessary.

"These results are both an opportunity and a warning for BSPs," said Kevin Walsh, Zeugma Systems vice president of marketing. "The opportunity is that consumers are signaling a willingness to pay more for dedicated bandwidth over and above basic high speed internet for such services as premium internet video, VOIP, gaming, and corporate VPN access. The warning is a clear distaste for bandwidth caps. At a minimum, providers moving forward with bandwidth capping schemes may want to consider a more intelligent and flexible application of caps.”

Starting today, Comcast residential customers are now limited to 250 GB per month. The company claims that the new limit is more than enough for its customers, and will more than likely never surpass the limit. But considering the consumers who purchases games and movies online, this restriction may feel more like a punishment than means to save money on behalf of the BSP. Online gamers may face the largest setback, especially those playing on Microsoft’s Xbox Live service or MMORPGs like World of Warcraft and Everquest 2.

So why implement a level cap at all? According to this article over on DSLReports, the broadband limits are speculated to be the result of addressing people who download more than the typical user. These people, of course, are more than likely users sharing files or downloading pirated software outside P2P networks. But for legit consumers eating massive amounts of bandwidth, studies show that a good chunk of the consumption involves downloading HD video.

Additionally, Time Warner Cable recently shut down its newgroups service, claiming that the company had no way to police files stored on Usenet servers. Time Warner is also currently testing broadband caps in Beaumont, Texas. "The introduction of Consumption Based Billing will enable TWC to charge customer based upon usage, impacting only 5% of subscribers who utilize over half of the total network bandwidth," states Time Warner in a leaked memo (source). The broadband caps Time Warner is testing range between 5 GB to 40 GB monthly.

Whether consumers like it or not, it seems to be only a matter of time before the entire American BSP market faces broadband caps. If time Warner succeeds testing and implements the cap, other BSPs will likely follow suit. If Comcast stands firm with its 250 GB limit, the company may face a surge in subscriptions once other BSPs begin 40 GB restrictions.

Source : Tom's Hardware

Talkback
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estreetguy 10/02/2008 8:41 AM
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I used to laugh at people with unprotected wireless routers. Now I just plain feel sorry for them.

tektek 10/02/2008 8:48 AM
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Screw'em.. i'll jump to Verizon broadband till fios shows up...
the world is trying to see who can reach the 100 Mbps speed and we're stuck on 3-6 mpbs with caps!

DFGum 10/02/2008 9:15 AM
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God, id use this up so fast. And i dont even download much.

dyingcat 10/02/2008 9:32 AM
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250Gigs? :O I thought it'd be like 10G or something when I started reading the article. We have 100Mbps connection here in Japan (and they started 1000Mbps service last month), and even with this connection I dont think I've ever downloaded that much in a month..
With HD content popping out in the next 2-3 years, I guess people will start getting close to the cap i suppose

the_one111 10/02/2008 9:33 AM
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estreetguy :
I used to laugh at people with unprotected wireless routers. Now I just plain feel sorry for them.


Jeez.. and its legal to use their internet too..

Hello legal "crime" spree of wasting my neighbors money..

Seriously, i wonder how the porn addicts will deal with this? go find unprotected networks and then dl their "fix" to their computer.

Talk about screwed up....

Say goodbye to multiplayer!

dyingcat 10/02/2008 9:38 AM
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Btw, how much bandwith does multiplayer games on average use?
Say...for an hour of WoW?

DFGum 10/02/2008 10:19 AM
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dyingcat :
250Gigs? I thought it'd be like 10G or something when I started reading the article. We have 100Mbps connection here in Japan (and they started 1000Mbps service last month), and even with this connection I dont think I've ever downloaded that much in a month..With HD content popping out in the next 2-3 years, I guess people will start getting close to the cap i suppose


Download speed and a cap are not the same thing.

DFGum 10/02/2008 10:27 AM
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dyingcat :
Btw, how much bandwith does multiplayer games on average use? Say...for an hour of WoW?



30Mbyte/hour in heavy areas in WoW and fps games.
If your in a no where zone, or sitting in some unused zone or something.
1-5Mbyte/hour.
Now you hafta remember you upload also.
Now imagine adding in your monthly WoW patch also. Whatever else you do in the net, and if your on a router with a family.
5gb will definately be eaten up, most WoW gamers would easily use up the 40gb, and the heavy raiders would probably need far more. Estimating 33GB used up in the month with WoW alone.

randomizer 10/02/2008 10:39 AM
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I hope Australian ISPs follow suit and increase caps to 250GB, rather than the typical 5-40GB. That or optical media will need to remain in place of HD content downloading for a few more decades.

Skouperd 10/02/2008 10:56 AM
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I am from South Africa and our typical cap here is restricted at between 1GB and 3GB per month thanks to Telkom. I can only drool over a 250GB cap. Check out www.hellkom.co.za for comparitive costs / pricing for bigger caps... (By the way, our fastest broad band connection is 4Mb)

Ascadia 10/02/2008 11:30 AM
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Between Steam, Hamachi, Ventrilo, Netflicks and at least one MMO running on both my and my Wifes computers I can honestly say I am concerned with Time Warner testing the 5-40 gig limit.

250gigs a month is a lot, if they were willing to uncap my upload speeds then I would be willing to take a 250gig limit for a home internet connection at $50 a month... but 5-40gigs? I would use that in a week.

Fortunately I live in Vermont, and they are always the last to catch on to things like this.

magicandy 10/02/2008 1:18 PM
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DFGum :
Download speed and a cap are not the same thing.



Um genius, what dyingcat was implying was that even with Japan's insane speeds, he never comes close to downloading 250GB/month. There are caps that are quite unfair, but 250 GB/month is not even close to being an unfair cap. It's pretty damn reasonable if you ask me. I highly doubt many people consume more than 100 GB/month, let alone 250.

xrodney 10/02/2008 1:34 PM
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Well My PC is on net 24/7 and even if i will not DL any game, demo, movie etc, even if its from legal sources i still have over 100GB each month.
if i count it i can make 10+GB per month for online games, 20GB for web browsing, 10GB for messaging services, several GB for software updates and new drivers, several tens of GB for work data. Add some watching of streaming video and radio stations and you can easily reach even TB without downloading. And there is usualy more then one person on single connection.

Also dont forget that there is increasing trend in torrent distribution of game clients and patches from Blizard, EA and other companies whitch can make another tens or hunderets GB of your trafic.

DFGum 10/02/2008 2:27 PM
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magicandy :



Um genius, what dyingcat was implying was that even with Japan's insane speeds, he never comes close to downloading 250GB/month. There are caps that are quite unfair, but 250 GB/month is not even close to being an unfair cap. It's pretty damn reasonable if you ask me. I highly doubt many people consume more than 100 GB/month, let alone 250
magicandy :



Unless he is downloading 24/7 his speed doesnt matter.
Most people i know do over 100gb easy.
Gaming, watching video's email etc. Even the guy above me says he uses 100gb.
Just wiping and reinstalling/patching WoW will cost you a few gb.

blackened144 10/02/2008 2:30 PM
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I thought Comcast said that they have always had this limit in place, but that they only publicized the cap when they were required to. Ive been waiting for my first notice. These are my last 3 months downloads, from newsgroups alone. You would be surprised at how much you can download in 24 hrs at 1MB/s.

Start End Days Bytes GB
06/14/2008 07/14/2008 30.00 464,791,677,176 464.79
07/14/2008 08/14/2008 31.00 179,961,771,447 179.96
08/14/2008 09/15/2008 32.00 746,113,079,803 746.11
09/15/2008 10/2/2008 17.29 375,879,374,464 375.88

Pei-chen 10/02/2008 2:31 PM
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magicandy :
Um genius, what dyingcat was implying was that even with Japan's insane speeds, he never comes close to downloading 250GB/month. There are caps that are quite unfair, but 250 GB/month is not even close to being an unfair cap. It's pretty damn reasonable if you ask me. I highly doubt many people consume more than 100 GB/month, let alone 250.


First it is 250GB for $50, than 100GB for $40, the 100GB will increase to $50 and the 250GB to $70 and so on.

randomizer 10/02/2008 2:33 PM
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Depending on ISP, you can get 25GB for $70+ here :lol:

JonathanDeane 10/02/2008 2:40 PM
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Sure 5% use half the bandwidth but that number will soon change, to something like 50% as more people start using HD video downloads and steam based games. But this bandwidth cap might head that off and kill it before it hatches. Maybe verizon FIOS will save the day since they will have less interest in keeping people from downloading movies and games. Time Warner, I am 100% sure will have a severe download cap as they want you to buy disks and save the network for grandma who uses 5-10 megabytes a month on her email and still pays 50$ a month....

On the flip side of the coin why should grandma pay 50$ a month if all she does is check email ? Sounds shifty to me with all this talk of caps to not have a tiered service plan 10$ for grandma a month sounds more then fair to me. But I bet you will never hear of such a plan since this would cut into the profits they make off people who do not really need what they are selling.

rubix_1011 10/02/2008 2:50 PM
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Yeah? You guys think this stinks, my ISP has been doing this for a couple years now, and get this, our cap is 10gb for a 6 meg pipe. Every gig over 10 is +$2...

They are the only cable broadband in town and DSL doesn't offer much in the way of an alternative compared to the speeds of cable.

ThePatriot 10/02/2008 3:25 PM
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Here is the deal in Amsterdam NL: Real broadband.....
60 Mbit down / 6 Mbit up for 60 euros per month, no caps.
Tip: move to Amsterdam, the internet Capital of the world. :-)

ThePatriot 10/02/2008 3:30 PM
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Oh, strictly spoken there is a Fair Use Policy... I have downloaded 1.8 TB in the last year, sounds very fair to me. (No extra cost)
We have no MCPA, wich means that downloading movies and music is NOT illegal.

blackened144 10/02/2008 3:33 PM
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ThePatriot :
Here is the deal in Amsterdam NL: Real broadband.....60 Mbit down / 6 Mbit up for 60 euros per month, no caps.Tip: move to Amsterdam, the internet Capital of the world. :-)



One of the many reasons to move there.. ;) I wish I could telecommute.

BallistaMan 10/02/2008 3:41 PM
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blackened144 :



Guarantee you'd hit the cap then. :P

badboy4dee 10/02/2008 3:42 PM
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It all sucks, gonna rent my own T1 for Bout $400 bucks and $crew them corporate legalized rapers!

TSM

blackened144 10/02/2008 3:49 PM
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badboy4dee :
It all sucks, gonna rent my own T1 for Bout $400 bucks and $crew them corporate legalized rapers!TSM



Problem is T1 lines are only 1.5Mb/1.5Mb. I wouldnt pay more than $10 a month for that connection. I would maybe pay $400 for a T3, 45Mb/45Mb.

Anonymous 10/02/2008 3:58 PM
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Hey Comcrap! Since I only used 25 of the 250 GB limit this month, I want reimbursed for the 90% of my bill I didn't use! Is my Cable TV going to be capped if I watch more then 10 hours of TV a month too?

Quest is starting to sound better and better now. Greedy bastards.

master exon 10/02/2008 4:04 PM
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How do you find out your bandwidth usage out? I feel like you guys are making up random numbers like 100Gbs.

blackened144 10/02/2008 4:28 PM
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The numbers I quoted were my transfer stats from Giganews Usenet service. 2234.74GB in the last 3.5 months, and thats only from the newsgroups. I probably downloaded another few gigs from other places, like ftp and irc. I almost never use p2p or torrents.

knickle 10/02/2008 4:36 PM
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DFGum :
30Mbyte/hour in heavy areas in WoW and fps games.
If your in a no where zone, or sitting in some unused zone or something.
1-5Mbyte/hour.
Now you hafta remember you upload also.
Now imagine adding in your monthly WoW patch also. Whatever else you do in the net, and if your on a router with a family.
5gb will definately be eaten up, most WoW gamers would easily use up the 40gb, and the heavy raiders would probably need far more. Estimating 33GB used up in the month with WoW alone.

[/citation]
Your numbers are off. I play WoW daily and my usage is no where near that. My ISP allows me to view my usage daily and monthly, both up and download. My highest use on a Saturday (probably one of my all day WoW "power sessions") was about 400MB. I typical week night of 4 hours of use averages around 70MB. Even if I were to take a months vacation from work, and play WOW 12 hours a day, it would still only come to around 12-15GB for the month.

My ISP has a 95GB cap, and I have never come even close to the cap. The average gamer really has no need to worry.

Anonymous 10/02/2008 5:23 PM
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well i have hughes net so you all are living better then me. i get only 325mb/24hr not a day but a 24 hour period of time. thats only enough to surf the web and watch a few youtube videos. And if i go over that they slow your speed down so much that just loading google takes 5min if it even loads. Also you never come close to the rated speed of 1.6mb/s for $79.99/mo, not to mention the cost of all the equipment

jqk 10/02/2008 6:14 PM
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Comcast has a cap for the future. 250GB is on the high end now but in 2 years this will be an issue and an advantage where comcast can up prices for their "PREMIUM" services. I am a heavy user and will not go over this as of today but as more content gets added like HD video you will find many will hit the limit. It is an easy way for comcast to change the way they charge now (letting us ease into this plan) so they can gouge us in the future. It will become the norm before comcast begins the money sucking.


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