Toshiba Recalls 41,000 Laptops Over Overheating
Toshiba has recalled 41,000 laptops sold between August 2009 and August 2010 because the units in question represent a burn hazard to users.
Toshiba yesterday announced a voluntary product recall affecting just over 40,000 of its T-Series of Satellite laptops. The company says potentially faulty DC-In harnesses were used in the manufacture of certain Satellite T135, T135D and Satellite Pro T130 laptops. In some cases, the defective harness may overheat to the point of melting the computers base, near where the AC adapter plugs into the unit. Toshiba says there have been no reports of serious injury because of the defect but warns that the temperature is sufficient to pose a burn hazard to the user.
The Consumer Product Safety Commission says Toshiba has received 129 reports of the notebook computers overheating and deforming the plastic casing around the AC adapter plug, including two reports of minor burn injuries that did not require medical attention and two reports of minor property damage.
Toshiba is releasing a BIOS revision that customers can use to tell if their laptop is affected. If the BIOS determines your laptop is overheating, external power will be disabled immediately to eliminate risk and you'll need to call Toshiba to set up a warranty repair.
Full list of affected models, which includes more than 30 Satellites and two Satellite Pros, pasted below:
Satellite
T135D-S1326, T135D-SP2012L, T135-SP2909R, T135D-SP2012M, T135-SP2013L, T135-SP2013M, T135D-S1322, T135-S1330, T135D-S1328WH, T135D-S1328RD, T135D-S1328, T135D-S1327, T135D-S1325WH, T135D-S1325RD, T135D-S1325, T135D-S1324, T135D-S1320, T135-SP2911R, T135-S1312, T135-S1310WH, T135-S1310RD, T135-S1310, T135-S1309, T135-S1307, T135-S1305WH, T135-S1305RD, T135-S1305, T135-S1300WH, T135-S1300RD, T135-S1300, T135-SP2911C, T135-SP2911A, T135-SP2910R, T135-SP2910C, T135-SP2910A, T135-SP2909C, T135-SP2909A
Satellite Pro
Get Tom's Hardware's best news and in-depth reviews, straight to your inbox.
T130-W1302, T130-EZ1301
Jane McEntegart is a writer, editor, and marketing communications professional with 17 years of experience in the technology industry. She has written about a wide range of technology topics, including smartphones, tablets, and game consoles. Her articles have been published in Tom's Guide, Tom's Hardware, MobileSyrup, and Edge Up.
-
thechief73 Wow, thats scary stuff when something you could have in your lap gets hot enough to burn you or even catch fire as some Sony's have in the past.Reply
I just hope for those people's sake that Toshiba's customer service has improved over the years. -
scook9 Have they ever made laptops that do not overheat? I swear....it seems like toshiba has never had a well cooled laptop.....and I am thinking back to the P4 daysReply -
Codesmith I like it when companies are willing to be open and honest about problems like this.Reply
I'm more likely to buy a Toshiba now, because I feel that if there is a defect they would respond appropriately.
-
thaisport I've had Toshiba laptops in the past and never had an issue. My P105 lasted my 5 years while my wife's A25 lasted her 8 years.Reply
-
Just found out tonight I have to send both mine off. I knew one had a issue because it melted all around the charger plug in and burned my leg...... Didn't know they had a recall till I seen this.. Sat on the phone with them for a hour, in 4 days I should get to boxes to send them back to them.. After they receive them it will be another 10 days before I get them back.. LOVELY!!!Reply
-
theoutbound Congratulations to Toshiba for doing this recall and taking care of the problem quickly. So often we hear about companies trying to hide potential recall problems Fight Club style, it's nice when you see one doing it right.Reply