BitDefender Takes Down Windows 64-bit Versions

Well, unless it's 64-bits that you've got.

Users of BitDefender antivirus sortware for the 64-bit version of Windows have been encountering severe technical difficulties, as the security software is falsely identifying several Windows and BitDefender files as being infected with a Trojan.

BitDefender posted an update on its website acknowledging the flaw and offered resolution for users of its software.

Some of those affected by the bug report that their systems are rendered completely unusable. IDG Connect quoted users from forums complaining that "EVERY file that is trying to run is getting quarantined … Windows Explorer and even BitDefender update itself is being quarantined. Someone really screwed this one up."

Have you been affected?

TOPICS

Marcus Yam served as Tom's Hardware News Director during 2008-2014. He entered tech media in the late 90s and fondly remembers the days when an overclocked Celeron 300A and Voodoo2 SLI comprised a gaming rig with the ultimate street cred.

More about windows

Microsoft will soon allow AI to change your Windows 11 settings

Windows 11 24H2 update is now automatically downloading on some PCs

Windows 10 support is ending — but End of 10 wants you to switch to Linux

See more latest

51 Comments Comment from the forums

joex444

Congrats on using the correct word. Affect versus effect. Screws up so many people.
Reply
omnimodis78

I used BD-GameSafe and about 3 months into my subscription I installed Windows 7 x64 and GameSafe was rendered useless. I was rather surprised that bitdifender was so nonchalant that GameSafe didn't support windows 7 x64. I reminded them I paid for a one year license and was only able to use 3 months out of it. About a month after I chatted with customer support, I received an email asking me to detail my problems. I just abandoned the case and bitdefender with it. It was my first time using them, and my last!
Reply
rage machine

People actually use that?

/nod32
Reply
victomofreality

You get what you pay for not surprising theres buggy cracked windows copies out there.
Reply
doc70

victomofrealityYou get what you pay for not surprising theres buggy cracked windows copies out there.wat... english please
Reply
bison88

First Avast and now BitDefender, I wander whats going on.
Reply
heffeque

Best AV is Avira =P
Reply
pythy

Maybe that's their new moto: Bitdefender - screwing your every bit
Reply
I too was under attack of the false positives from Bitdefender ( 64Bit). I was happy to have my (daily fresh) Acronis mirror and being able to restore my previous version of the operating system. I strongly advise everyone to buy Acronis and let it make on a mirror daily (based on a Grandfather, father, son schema) so your always have a restorable version at hand.
Bitdefender responded quickly (on Sunday) provide me with a patch solving the problem. Yes, it is not very nice to get confronted with this kind of bugs, but is still is men’s work and the risks on man failure will always be there.

Reply
polarbear2k

Three words. Microsoft Security Essentials.
Reply

Show more comments

Stay On the Cutting Edge: Get the Tom's Hardware Newsletter