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Forum Ban Locks Player Out Of Dragon Age 2

By - Source: BioWare Forums | B 86 comments

One forum member commented about gamers selling their souls to the EA devil and promptly received the mighty ban-hammer, locking him out of the forum and his Dragon Age 2 game for 72 hours.

To our dear Tom's readers who just purchased the PC version of Dragon Age 2 this week, watch what you say on the BioWare and EA forums. Seriously, you'll regret it.

As one gamer has revealed over on the BioWare forums, a comment made in a post brought on the mighty ban-hammer for 72 hours. The problem is that the ban isn't just focused on his forum activities, it's also locked him out of the actual Dragon Age 2 Signature Edition bundle--which he purchased and installed on his rig--during the 72-hour duration.

According to the post, EA sent forum user "Vware" an email stating that his account was suspended for inappropriate content. Vware contacted EA via Live Chat to understand what exactly it was he did to earn the 72-hour ban. An EA representative quoted one of his forum comments, repeating his "have you sold your souls to the EA devil?" post. While the comment is most definitely hilarious, EA apparently thought otherwise.

"Now, those are the words I said, you can't argue with that," Vware admitted.

"I'm not going to try and sugar coat that, let me just say in my defense, I have always been a pretty reasonable person on this forum. So I agree that you guys suspended my account from the forums for 72 hours. What I don't agree with is that I can't activate my new DA2 game."

BioWare's Stanley Woo followed up to Vware's forum complaint by pointing to EA's online terms and conditions.

"Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules," Woo said. "Consider it an added incentive to follow the rules you say you're going to follow."

Woo seems to suggest that someone on the forum didn't like Vware's comment and pressed the REPORT POST button. Once evaluated and deemed in violation, EA has the right to lock customers out of their installed games and/or DLC according to the Terms and Conditions.

Section 11 of EA's Terms and Conditions, "Rules of Conduct," clearly states that forum users are in violation when they "harass, threaten, embarrass, or do anything else to another player that is unwanted, such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation, religion, heritage, etc."

So much for freedom of speech.

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  • 9 Hide
    cburke82 , March 11, 2011 8:52 PM
    Does it make sense that they can stop you from playing a game you purchased based on something you said on a blog/forum? That cant be something allowed, in other words we took your money for a product and because "somebody" hits a button you arnt allowed to play it. Would they be able to stop you from playing a game perminately.

    I was considering purchasing this game and think I now will not. I cant support a company that would take your money and then stop you for using there product because of something you said. If that were common practice Microsoft would have broken into my house and taken my XBOX360 for all the crap i said when i got my RROD :lol: 
  • 7 Hide
    templarklimek , March 11, 2011 8:52 PM
    Well, how lovely of EA to take your money then not "allow" you to use what you bought. While the Orwellian lack of free speech on their website is onerous at best, the deniel of the use of the purchased product is matter that should be taken up in a civil court of law. If i was this user I would demand an instant refund or litigate. Again, not because EA banned him from the website but because they denied the use of a paid for product. IMHO.
  • 5 Hide
    mt2e , March 11, 2011 8:54 PM
    The new news is that DA2 also installs SecuROM and sure as shit I checked and it did....."https://support.securom.com/removaltool.html"
  • Display all 86 comments.
  • 3 Hide
    templarklimek , March 11, 2011 8:55 PM
    Let me add i don't care for friolous lawsuits by any means but EA is not God, or the PC police. A precendant could be set here as to how far a corporation can go in these kinds of matters. For the better or worse.
  • 6 Hide
    skaz , March 11, 2011 8:56 PM
    wow. The forums I sorta get. But to lock him out of a game he purchased seems completely ridiculous to me.
  • 3 Hide
    pabeader , March 11, 2011 8:57 PM
    speech is free. consequences can be costly.
  • 4 Hide
    templarklimek , March 11, 2011 8:58 PM
    The "partnering" of big government and big corporations is a dark and "liberty free" future. For our good of course.
  • 3 Hide
    liquidchild , March 11, 2011 8:59 PM
    LULZ...they spent money on the game and STILL got banned.....Fat old man, "You shouldn't pirate games kids"...Kids, "why rich old fat man?". Fat old man, "well for one jesus can see you do it and 2 you can get 'teh banz hamber'"....Kids, "well you just banned those kids and they bought the game, so I'll keep my 60 bucks and risk the ban".

    Clever girl....
  • 3 Hide
    nekatreven , March 11, 2011 9:04 PM
    This is why I now rarely purchase games (pc or 360)...only ones where it comes out that this BS isn't applicable. Every generation of product we lose more and more control. Back in the days when just CD keys and 'can't have the same CD key online in two places' were common, things weren't quite so bad. The line was crossed a long time ago; not only with all the BS new restrictions and controls, but also with the increase of 'general whoring' of the customer. That abomination of an X360 port called COD5 comes to mind.
  • 4 Hide
    sabot00 , March 11, 2011 9:11 PM
    Ironic what they are doing to smother the flames will only fan it.
  • 5 Hide
    SmileyTPB1 , March 11, 2011 9:19 PM
    It would seem that the dark future Hollywood has portrayed for decades where the corporations and not the government run the country are about to be upon us. With console companies denying you the right to mod/hack the machine you paid good money for and now software companies being able to prevent you from playing the game you paid money for a dark future is indeed upon us. Imagine a year from now MS de-activating all of your MS software because you posted somewhere that MS is the Devil trying to devour your soul. (Which of course they are.)

    I hope that the people rise up and work hard to keep this from happening. Unfortunately politics is funded by big business and not by the people and money always wins.
  • 4 Hide
    K2N hater , March 11, 2011 9:31 PM
    1 less game I'd try or purchase. If that company is so sensitive to that sort of criticism they should make it very cheap in first place.

    Another thing is that several gaming companies especially in the MMO niche set absurd and clearly abusive/unlegit contract clauses. Or perhaps it's time to teach Law to teenagers, I wonder...
  • 5 Hide
    rohitbaran , March 11, 2011 9:31 PM
    That is as nonsensical as it could be. It is like you are not allowed to eat your cake because you broke a traffic rule. Commenting in forums and getting banned from playing the game purchased legally? So if they can't get the pirates, they will bully their own customers. Wow. Just wow.
  • 3 Hide
    greatsaltedone , March 11, 2011 9:35 PM
    That's it, I am pirating this game. I could see if this was an oversight but the fact that they defend this as a community rule? Hell no.
  • 3 Hide
    dgingeri , March 11, 2011 9:40 PM
    EA sucks. They don't patch their games. they treat their employees horribly. They just suck.

    I'll never buy one of their games again, I know that much. This just reiterates that.
  • 6 Hide
    jerreece , March 11, 2011 9:53 PM
    This guy should sue EA. Wasn't there a court case in which a judge determines that physical copies of software (licenses) could not be controlled by the software maker? In other words, we can sell our licenses. We can make digital copies of them for safekeeping (even though Terms & Conditions prevent it)?

    Can a software company revoke your license to use the software after you've already purchased, now own, and installed that software? I can see preventing you from logging into an MMO which requires you have access to their servers. But a game that runs in a single player mode on your own PC? That's ridiculous and overreaching if you ask me.
  • 6 Hide
    gnookergi , March 11, 2011 9:55 PM
    This is why I don't buy ANYTHING related to EA, even if the developer is Bioware. Screw you EA.

    Oh and so much for paying legitimately for a game and STILL getting banned from it just because they don't like your sarcastic comment. Are they going to start locking you out for off topic posts next?
  • 0 Hide
    jerreece , March 11, 2011 9:56 PM
    mt2eThe new news is that DA2 also installs SecuROM and sure as shit I checked and it did....."https://support.securom.com/removaltool.html"


    What's interesting, is that with the vanilla install I have no issues. Once I downloaded and installed the "High Resolution Textures" update it always pops up and fails to read the DVD in my drive on the FIRST attempt. Every single time. If I hit retry it always works.

    Doesn't happen on my wife's PC which does NOT have the High Res Texture update. And again, no problem until I installed the update. It's quite annoying, because the game opens and gets to the main menu before it pops up to tell me it couldn't read or validate the DVD.
  • 3 Hide
    _Pez_ , March 11, 2011 9:57 PM
    This remember me, that I got banned by toms hardware forums .. because I used a bad word to exprees my emotion about the hd 6990 on its review. I was kinda shocked but I lernt -.-"
  • 2 Hide
    someguynamedmatt , March 11, 2011 10:01 PM
    ...and this is why I don't buy any games with any form of DRM whatsoever. I paid for it, and come hell or high water, or lack of internet connection, I'm going to use it. If I have it physically installed on my PC and have a legal copy of the data, then you have no right to control or limit the operation of my machine in any way, shape, or form.

    I used to respect EA. No longer.
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