T-Mobile: We Might Get Sidekick Data Back

By Jane McEntegart
published

Alright Sidekickers, don't get too excited, but you might get your data back.

Saturday was a crappy day for Sidekick users. Actually, they've been having several consecutively crappy days but Saturday was the day they found out all of their data was gone and they weren't getting it back, so we figure yesterday wins the Crapday award. Microsoft yesterday said in a statement to users that the likelihood they'd get anything back was "extremely low." However, an announcement today from T-Mobile states that all may not be lost.

We'd just like to take the time to warn you not to get your hopes up, because realistically, you're probably just as screwed as you were 20 minutes ago. With that said, T-Mobile released the following yesterday, "Recent efforts indicate the prospects of recovering some lost content may now be possible."

Sidekick users are warned not to reset or let their Sidekick lose power. For those of you have permanently lost data, T-Mobile is offering you one month of free service and a $100 giftcard. Do you think this is enough? Let us know in the comments below.

Jane McEntegart
12 Comments Comment from the forums
  • JasonAkkerman
    That $100 gift card will go a long ways towards getting a real phone.
    Reply
  • gerohmygosh
    Photos... priceless. For everything else, don't trust cloud computing.
    Reply
  • AndrewMD
    I believe T-Mobile is going above and beyond their requirement. Even though backups should have been completed prior to any upgrade, I could see where their might have been a disconnect as to if they were done.

    Unfortunately for some people, a gift card and free month service means nothing to them and would rather sue the crap out of Danger and T-Mobile.

    Where the real problem is that there was no way for the end user to make back ups of their own device.

    Reply
  • gpj
    JasonAkkermanThat $100 gift card will go a long ways towards getting a real phone.
    Haha... Thanks for the early morning laugh.

    That's an ugly little thing isn't it?
    Reply
  • cookoy
    Can anyone enlighten me about what are the roles of T-Mobile and Danger? Thanks.
    Reply
  • pooflinger1
    Instead of buying a Sidekick, they should have bought the Superhero. Much less prone to data loss and faster than a speeding bullet!
    Reply
  • hellwig
    cookoyCan anyone enlighten me about what are the roles of T-Mobile and Danger? Thanks.
    T-Mobile offers phone service for "their" Sidekick phone. This phone stores most of its information on servers hosted and maintained by Danger, the company T-Mobile contracted to perform said duties. T-Mobile provides access to the service with their network, but I believe Danger does all the physical hosting.

    Therefore, this loss of data is entirely Danger's fault (who doesn't back up data before upgrading harddrives?). I'm sure any losses suffered by T-Mobile as a result of refunds, cancelled service plans, etc... will be recouped from Danger as per some service agreement. After all, if Danger is a wholly-owned subsidiary of Microsoft, Microsoft is also liable.
    Reply
  • wildwell
    Fair or not, $100 and a free month is really all T-Mobile CAN offer.
    Reply
  • the_krasno
    I've always thought that the Sidekick was an expensive brick. Now I've got confirmation.
    Reply
  • virtualban
    Still, class action lawsuit for gross incompetence, and every lawyer wins.
    Reply