Earlier this week, users of AVG’s virus scanner accidentally got asked to ‘remove’ user32.dll, a core system file for the Windows operating system – by mistake of course.
AVG mistakenly thought that user32.dll contained one of two Trojan horses – PSW.Banker4.APSA or Generic9TBN. Users were instructed to delete the file. The action of deleting this file caused systems to go into an endless boot loop, leaving users unable to boot into Windows fully.
The solution to the issue was to boot from your retail or OEM supplied operating system disc and either run a repair, or use the recovery console (for the more tech savy). Some users were not so lucky if they didn’t receive an operating system disk, rather they had the emergency restore feature – which in most cases causes the users to lose everything stored on their system after a re-imaging of the hard drive.
AVG anti-virus is one of the most popular protection software suites as there is a free version for home use, and it has been around for a very long time with a rather good reputation. However, this is not the first time AVG has had issues with ‘user32.dll’. Around a year ago, AVG was alerting its users that ‘user32.dll’ (among other core system files) has ‘changed’. Nothing serious by all means, but it definitely alerted some users. Some users even removed it out of fear of infection.
False positives in the anti-virus world are not uncommon, and they happen from time to time with every protection suite available, free or not. Some packages will flag certain files or processes as potentially dangerous, while others will not see anything out of the ordinary.
AVG claims it has fixed the current user32.dll problem and have apologized for the mishap on the AVG User Forums.
I don't recall the vendor, but one of their updates did two things...
#1 - Flagged All Office Documents as Infected.
#2 - Instead of moving any infected documents to the quarentine folder, it just deleted them.
It was real nasty because it was a Corp Edition type that ran on File Servers.
Watch what you DL and run a spyware/viurs checker once a week. No performance hits and my files stay where i like them.
Yeah, visit only legit sites! No w@rez! No pr0n!
Riiiight... anyone heard of SQL injection? XSS? hacked websites? There are no longer "safe" websites (well, not exactly, but you get the drift).
I run as non-admin, so no worries! My system won't get infected!
Riiight... your system might not get compromised, but your files are still accessible! delete them? infect them? "steal"/copy them? No problem! They are within reach of the malware (compromised or drive-by program).
There goes the outdated "my-security-steps/procedures-so-im-immune-to-infection/compromise", out thru the window.
Obviously, there are still so much more you can do to mitigate being compromised (as much as I want to give some, my advise-mode seems to be down down today).
Seriously, we need mega-licenses so people can operate computers. The reason we have licenses to drive cars (other than giving big brother the opportunity to watch (over) us.) is so you dont endanger yourself and others using the machine. So should be with computer usage.
Maybe required core classes at school and university level.
You must be kidding, right? cookies are just text files...