Understanding Microsoft's Global, Low-End Windows Phone Strategy

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It's no secret that Microsoft has not done particularly well in the smartphone space, where market share is controlled by the entrenched and popular iOS and a massive number of Android phones.

There really isn't even a new flagship Windows Phone device out right now; at MWC 2015, the difference between the phone launches of the high-end HTC One M9, Samsung Galaxy S 6 and Galaxy S 6 Edge, and LG G Flex 2 stood in stark contrast to Microsoft's unveiling of the midrange Lumia 640 and 640 XL.

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Seth Colaner previously served as News Director at Tom's Hardware. He covered technology news, focusing on keyboards, virtual reality, and wearables.

  • turkey3_scratch
    This sounds like dai-jaa-vou (however you spell it) to me:

    " it wants users engaged with its OS on their mobile device, tablet, PC, and so on."

    How is this any different than what they did with their Windows 8 phones? They are really reattempting to do the same thing, a device-globalized operating system. Let's face it, a phone can not run half the stuff the desktop operating system can, and the apps such as Office and typically boggled-down. I think Microsoft should take a new approach rather than the "Windows on all devices" again, as it didn't work the first time so why go again?
    Reply
  • Martell1977
    TBH, flag-ship phones get the most press and if people can't afford a high end phone, they look for cheaper models. I went to AT&T the other day and there were a total of 2 Windows Phones there, everything else was Android or Apple. The store was busy (about 30 people there) and no one was even looking at the Windows phones.

    If you don't have a buzz worthy flag-ship phone, no one will pay attention to low end phones. High end phones grab peoples interest and the mid to low end phones are there to fit various budget ranges. I actually have a Lumia 822 and was looking for an upgrade, which from what Verizon and AT&T have to offer, that upgrade doesn't exist. When my contract comes up, I am pretty much forced onto Android due to lack of options.
    Reply
  • aaronmark017
    Its true they don't have flagships now. But Lumia Icon (verizon) and Lumia 1520 (AT&T) still are two great options. You can buy them from amazon for a short until they release flagship and you can go off-contract for few days and I know AT&T give discount for going off-contract. And I totally agree that fact that even though flagship does not give much profit (at least for windows phone) but these are great for attention grabber which would eventually increase sell of lower end device. One more thing for some weird reason in US people don't prefer to try new things and so it is tough to convince to windows phone those who are apple or samsung users (may 80 % of them) but for emerging markets a lot of people will be the first time smartphone users and budget is a big deal for them. And I pretty sure Lumia can deliver a great experience in terms prices, and thus they want to grow. Once they have good market share then more developers will come to it, and it will increase sale in US or other developed countries. I think this is what MSFT is thinking
    Reply
  • virtualban
    And still users only want the same interface with no learning curve, and an up-to-date hard/soft backing system, but MS has still wax on their ears.
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  • jankeke
    @turkey3_scratch
    "This sounds like dai-jaa-vou (however you spell it) to me:"

    Déjà vu. It means "already seen" in french.
    Reply
  • CaedenV
    You are so wrong. MS does not have a 'low end strategy' unless you count running with plan C (or is it Z?) as 'strategy'.

    Right now MS is suffering from it's purchase of Nokia. Nokia pretty much gave up in the last year or so of it's existence, and the crap quality of it's devices and the limited reach of it's higher end offerings really shows that out. The phone production cycle is ~18 months from paper to release, so pretty much everything we have seen MS launch so far is still running largely on Nokia's pipeline, not Microsoft's

    Secondly, Nokia had some pretty neat devices in the pipeline set for release last fall in the McLauren devices. These devices had a screen sensor that could detect things like a finger hovering above the glass which could be used to trigger drop-down menus and mouse-like use and gestures. Sadly this technology was not ready for the devices, and the rest of the hardware was not differentiated enough from the current flagships (930/Icon and 1520), so MS killed the devices shortly after the Nokia purchase.

    MS is not a stupid company. They are well aware that they need a flagship device or two. They intended to release one as an aspirational device that would get people's attention, which would then push their lower end volume devices. But it was a call between launching a flagship that nobody was going to be thrilled with which would damage their brand, vs holding out until MS's own production lineup was able to be put into place and 'doing things right'.

    Personally I think that they made the wrong call. The Icon/930 was not accepted (or generally available) as a replacement for the 92x lineup, and releasing some kind of 935 device that was a little slimmer and had features that we have been asking for of the 930 would have really shown a lot of good-will among WP fans. Even if it was just a minor refresh and didn't have the new finger sensing tech, it would have sold more units and would have been a device that their marketing department and fans could have gotten behind. But instead they are treating it like it never happened, claiming that they are just focusing on devices for 'the next billion' users that the next billion are not particularly interested in.

    That being said, MS does have a flagship (and probably 2) in the lineup for release 'with Windows 10' which is expected 'this summer' which will hopefully stem the bleeding and start winning mind-share back. Hopefully it is not too little too late, but with any luck we will see MS make a comeback.
    Reply
  • dikfitzwell
    i'm left handed i lost my other hand in a bike wreck so what about people left handed do we not matter to logitec?
    Reply
  • aldaia
    Windows phone may still survive in a few selected countries, however, global market share is around 3%, which is close to dead. IOS was as low as 12% but thanks to iPhone 6 climbed to 20% in Q4 2014. While, 3% of the low end market means absolutely nothing, 10-20% of the top premium market is flooding Apple with money.

    Isn't it ironic that Microsoft has to give windows phone for free, while it gets several billions from Android patent royalties?
    Reply
  • Merry_Blind
    @turkey3__scratch

    It's "déjà vu" just so you know. It's French. Literally means "already seen".
    Reply
  • Merry_Blind
    Oops didn't notice @jankeye had already beat me to it!
    Reply