MacBook Pros Plagued With Keyboard, Trackpad Problems

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Users of the new 13-inch Retina MacBook Pro are reporting problems with the keyboard and trackpad.

Apple tends to have a reputation for great build quality and products that "just work", but the 13-inch Retina Display MacBook Pro are apparently running into some problems. Quite a few people have reported that the keyboard and trackpad stop working and cause the entire system to lock-up. Users are reporting different solutions, some claiming that closing the lid works, others say a hard reset is the only way to bring the computer back to life. 

Some users have posted the following error message: "The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)."

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52 Comments Comment from the forums
  • jimmysmitty
    Wow. Steve is gone and now Apple is having more issues than normal.

    Kinda a freaky coincidence.
    Reply
  • Deus Gladiorum
    This article made me incredibly happy. I hate Macs.
    Reply
  • audiophillia
    where my lord palpatine gif when I need it.
    Reply
  • bryonhowley
    It is funny remembering the Mac ver's PC commercials that a Mac just works. Just plug any device in and a Mac will work with it. But yet my Nook HD+ does not work with out a third party app nor does my Sony Xperia ion. Yet on Windows 8 both are seen as a hard drive and I can drag and drop right to them with no third party apps at all. That is on my IMac and Hackintosh.
    Reply
  • JOSHSKORN
    You're pressing the keys and touching the trackpad the wrong way!
    Reply
  • rwinches
    But, But, But, But...
    Reply
  • one-shot
    This is not true. Upon closer examination of the issue, it was found the users were typing on it incorrectly.
    Reply
  • flamethrower205
    Come on guys, this is all just Apple's new "Stay Updated" campaign: the new Macbook Pro is gently reminding users that it's time to upgrade to the new Macbook just around the corner. It's a new and wonderful feature.
    Reply
  • f-l-r
    You forget to say in your article that the problems occurs under Windows and not with Mac OS X. I have bought this laptop and it's a fantastic machine. But I will wait until Apple fixes those problems before installing Windows. I don't understand why somebody hates an OS or a manufacturer. Nobody forces you to buy the stuff that you don't like so stop whining about it. What I don't like is having to use Windows XP at work together with a lot of other legacy software. Even on a brand new Dell laptop everything feels extremely slow. I'm sure it would be a lot faster with Windows 7 or 8.
    Reply
  • Blazer1985
    Because it is made for people that don't really need a computer, just an expensive typewriter. I bought one but being so restricted by the os in what I could and couldn't do it ended up being the most expensive dvd player ever :-)
    (Since if you install windows you don't even have optimus working)
    Reply