Ubisoft DRM Servers Down; Gamers Can't Play

Gamers have been up in arms ever since word got out about Ubisoft's internet-required DRM scheme. It seems that a worst-case scenario has happened, as owners in of Silent Hunter V and Assassin's Creed II were unable to play due to Ubisoft's authentication server being down.

Ubisoft's latest DRM effort will not allow its game to play unless there is a connection between the player and the publisher's servers. If anything should happen at either end, the player – even if in the middle a game – will be ejected to the main menu screen. Over the weekend, Ubisoft's servers went down, which left gamers with relatively new games unable to play.

North American weren't as largely affected by the downtime as Assassin's Creed II doesn't launch here until Tuesday, but those in Australia and Europe held back from their games show a critical weakness in this form of DRM.

An Ubisoft UK community manager commented in the official forum:

I don't have any clear information on what the issue is since I'm not in the office, but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored.I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future. I realise that's not ideal but there's only so much I can do on a weekend as I'm not directly involved with the server side of this system.

In another post, the same community manager wrote:

Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform. This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience.

Source: Rock, Paper, Shotgun.

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Marcus Yam
Marcus Yam served as Tom's Hardware News Director during 2008-2014. He entered tech media in the late 90s and fondly remembers the days when an overclocked Celeron 300A and Voodoo2 SLI comprised a gaming rig with the ultimate street cred.
  • Wonderful example of why you don't buy games with DRM.
  • This is a wonderful example for why you do not buy games with DRM. Thank you Ubisoft!
  • tengen
    Ubisoft's is current DRM is currently not winning against pirates.

    Or anyone one for the matter.
  • mikeadelic
    All I can picture right now is Nelson from the Simpsons going...

  • underpatch
    i honestly feel sorry for the poor saps trying to be legal with ubisoft .... but i am sure they have seen the light now
  • pipes990
    That's rediculous, I would be irrate if I was trying to play one of those games. I have Asassins Creed II, I wish I wouldn't have bought it now, and I won't buy ubisoft until they quit with the rediculous DRM.
  • formin
    lol i wonder if they are getting Ddos attacked?
  • Hellbound
    I wonder if someone will try and sue them for this. I mean really, you cant play a game you just purchased...hmmmmmm
  • christop
    Total bs I will just wait till the game is out and hacked pass this stupid drm..
  • sliem
    Bam. Lawsuits. DRM goes down. No more. Bye bye.