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Gigabyte's Official Response To Asus

By - Source: Tom's Hardware | B 28 comments

Gigabyte today released an official public statement to Tom’s Hardware, indicating that the company stands by its tests results and claims made against Asus. Asus released an official statement on its website last week, indicating that Gigabyte made false claims, and that Asus would pursue legal action. In fact, Asus’ statement said it would go after anyone who would spread negative "rumors" about Asus and its products.

Gigabyte told Tom’s Hardware:

GIGABYTE UNITED INC., a leading manufacturer of motherboards and graphics cards would like to respond to recent statements by our competitor alleging GIGABYTE has made false claims against them. These statements were made in response to a report GIGABYTE detailed for the media which compared GIGABYTE’s 4-Gear and 6-Gear Dynamic Energy Saver technology to our competitor’s non-phase change and 2-Gear Phase changing energy saving technology. In addition, direct comparisons and testing results were reported between the GIGABYTE GA-EP35-DS3L motherboard and our competitor’s P5K-SE EPU.

In the original comparison, an Asus P5K-SE motherboard was used for comparison. But Asus mentioned a P5Q motherboard based on a new chipset, and is in fact, not yet released. Tom’s Hardware is asking Asus for a response on the P5K-SE motherboard used in the comparison, and not an unrelated P5Q.

Additionally, Gigabyte told us that it completely stands by what it originally said — 100-percent. Despite being threatened with legal action, Gigabyte officials said that they eagerly wit for Asus to deliver proof that the P5K delivers on its promise.

"We do stand by our statements and testing report 100%, and eagerly await our competitor to clarify the issues we raised in order to avoid any further confusion," Gigabyte said in a statement.

Lastly, Gigabyte reaffirms that it was the first manufacturer to use high quality all-solid capacitors.

In 2006, GIGABYTE was the first motherboard manufacturer to implement a higher quality, All-Solid capacitor design. In 2007, GIGABYTE further raised the bar with their Ultra Durable 2 design, which featured the highest quality components for the most durable, stable and lowest temperature platform. In addition to using All-Solid capacitors, GIGABTE was the first manufacturer to utilize more advanced components including Lower RDS(on) MOSFETs and Ferrite Core Chokes. While these more expensive components raised production costs, GIGABYTE felt the improved energy efficiency and lower operation temperatures brought about a large improvement in overall performance for our customers.

At this point, Gigabyte officially states that their original claims that Asus lied, that the P5K products don’t deliver as promised, and that Asus silently modified product specs on its website without changing actual hardware — are 100-percent accurate and true. Asus’ initial response, which promised to clarify information, still has not. No benchmarks, figures or comparison has been released by Asus at this point. Tom’s Hardware will release its independent test results when complete.

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  • 3 Hide
    mf_fm , May 21, 2008 6:21 PM
    go Gigabyte!
    you tell them!

    its rather interesting, i actually might change my heart on Asus, from now on for mobo choice, i would consider Gigabyte over Asus for honesty reasons.
  • 4 Hide
    JeanLuc , May 21, 2008 6:29 PM
    Asus's response was little more then bluster, if Gigabyte are telling fibs why don't they prove them wrong with some live tests at a press conferance?
  • -2 Hide
    ovaltineplease , May 21, 2008 6:31 PM
    nothing like a good cat fight =)
  • Display all 28 comments.
  • 2 Hide
    lopopo , May 21, 2008 7:12 PM
    I have been a Asus fan for many years but this is the type of thing that could tip the balance is Gigabytes favor in the mobo war (asus and gigabyte have the highest share of sales between them but Asus is slightly ahead).
  • -1 Hide
    draxssab , May 21, 2008 7:16 PM
    A least! the test we're all hoping for arrive finally to clarify this Mobo-maker's war.
  • 3 Hide
    Wizwill , May 21, 2008 8:29 PM
    I used to be a faithful ASUS mainboard user and booster. However, as their quality deteriorated, poor workmanship has taken them out of my equation. I had some small problems with Gigabyte poor documentation a few iterations back, but they are now my 1st choice (and one of the few mainboard makers still including the floppy drive interface), altho' the documentation still has some room for improvement.

    The only warning: Be sure your distributor supplies current-version GB boards. Our local supplier here in Pittsburgh stiffed me with a ver. 1 (only 4 USB ports) when I specifically ordered a ver. 2 on my last build.
  • 3 Hide
    NateDawg80126 , May 21, 2008 9:58 PM
    My initial thoughts on Gigabyte were that they simply wanted to steal some of the lime light, but its obvious now that they really do have a good argument here. I am personally not a fan of bashing competitors to make yourself look better, but as an Asus user, this whole ordeal has made me change my mind about them, even with no bad experiences personally. Its sad that a company that once was great, has started to cut corners now that they have the biggest market share. My next build will not be with Asus, and I wont feel bad about saving money on a higher quality board either.
  • 5 Hide
    waffle911 , May 21, 2008 10:52 PM
    This was begging for an independent test to begin with. Eliminating any likely bias from a test would make the claims more credible to both sides.
  • 4 Hide
    royalcrown , May 21, 2008 11:13 PM
    @ waffle911
    True, but if they claim hardware power savings (a chip) and it's really software power savings, that is a pretty damn big lie. It'll be some s### to see the review for sure.
  • 2 Hide
    gigaenvy , May 22, 2008 12:19 AM
    This story is full of shit.

    "In fact, Asus’ statement said it would go after anyone who would spread negative "rumors" about Asus and its products."

    Good luck in that venture ASUS. Your boards sucks - I hear that's the latest rumor with DoA's exceeding products that work.

    Soap Opera Tom's Hardware. Thanks for the drama.
  • 2 Hide
    CoolnQuiet , May 22, 2008 1:59 AM
    Finally someone is calling the motherboard makers out on their marketing BS! I guess Tom's article will be the decider about which brand has the best tech.

    Did Asus really threaten legal action? Are they serious? You don't threaten Tom's Hardware with legal action!
  • 2 Hide
    MMC65 , May 22, 2008 2:09 AM
    By the way don't use one ASUS give you for your independent test but rather a random of the shelf one .... as they are likely to slip you a enhanced engineering sample that may have better quality components than the run of the mill production ones they have a saved a few bucks on.
    e.g. $4x500,000 boards is a lot of money but may not power effective.
  • 2 Hide
    Anonymous , May 22, 2008 3:11 AM
    MMC65 is right.

    They should not use boards that will not come directly from ASUS.. and same with GIGABYTE
  • 0 Hide
    Preytor , May 22, 2008 3:12 AM
    meeeow!
  • 1 Hide
    BallistaMan , May 22, 2008 6:22 AM
    Is it bad business practice? Yes, but I can't imagine that GB or any other mobo manufacturer for that matter haven't done a little shady business of some kind themselves.

    I dunno if legal action is the best path for defense. I say we need some independent tests on this. If Asus did something misleading, an apology and a correction would suffice for me. If it happened again from either side then my good graces begin to fade.
  • 1 Hide
    Anonymous , May 22, 2008 8:40 AM
    Drama, we don't want no drama. Yeah, I won't be buying ASUS any time soon now........
  • 1 Hide
    Sharft6 , May 22, 2008 12:07 PM
    hehe it's interesting to see how the comments turned out after ASUS gave that pathetic response. I think ASUS would have been better off if they just kept their big corporate mouth shut.

    I know their response was the turning point for me and i can just about guarantee i will never own an ASUS unless toms can convince me otherwise.
  • 0 Hide
    humalong , May 22, 2008 12:16 PM
    im a huge fan of asus, but i always considered gigabyte a great second choice.

    we should all be glad that there are 2 good companies out there to choose from, regardless of the outcome of this cat fight. not like we need a M$ type company with a monopoly on hardware, that just stiffles creativity.
  • 0 Hide
    Anonymous , May 22, 2008 1:58 PM
    I`m ever used asus mobo but it crash when i play with dx 9.c games (any game) i`m using asus p5-800(it should go easy with dx 9.c) with pixelview nvidia 6600, i change my graphic card to his x1600 but it crash also, so i change my mobo to gigabyte i-8gx get the best result with my ati. thanks gigabyte never lie..
  • 2 Hide
    lucegunz , May 22, 2008 2:15 PM
    I read tomshardware.com on the regular and I never registered but I had to register for this one and post my comment...

    Being that I used to use Asus products on the regular, I am proud to say that for more then a year now I haven't used a single Asus product for over a year now... This is due to the fact that they are cutting corners left and right and its evident in their workmanship...

    I am in the restaurant industry and when we use cheaper ingredients to save money its evident because our food is the same, when they use cheaper parts in the computer industry it's also evident because the inferior parts begin to brake...

    If Asus doesnt want their brand being tarnished they should use quality parts and have continued to make quality instead of making a complete U-Turn in what they produce....

    Just my two cents
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