Sign in with
Sign up | Sign in

BitDefender Takes Down Windows 64-bit Versions

By - Source: Tom's Hardware US | B 51 comments

BitDefender stumbles on protecting 64-bit Windows... in a pretty bad way.

Well, unless it's 64-bits that you've got.Well, unless it's 64-bits that you've got.

Users of BitDefender antivirus sortware for the 64-bit version of Windows have been encountering severe technical difficulties, as the security software is falsely identifying several Windows and BitDefender files as being infected with a Trojan.

BitDefender posted an update on its website acknowledging the flaw and offered resolution for users of its software.

Some of those affected by the bug report that their systems are rendered completely unusable. IDG Connect quoted users from forums complaining that "EVERY file that is trying to run is getting quarantined … Windows Explorer and even BitDefender update itself is being quarantined. Someone really screwed this one up."

Have you been affected?

Display 51 Comments.
This thread is closed for comments
Top Comments
  • 23 Hide
    joex444 , March 23, 2010 12:18 AM
    Congrats on using the correct word. Affect versus effect. Screws up so many people.
  • 14 Hide
    polarbear2k , March 23, 2010 1:53 AM
    Three words. Microsoft Security Essentials.
  • 13 Hide
    pythy , March 23, 2010 1:21 AM
    Maybe that's their new moto: Bitdefender - screwing your every bit
Other Comments
  • 23 Hide
    joex444 , March 23, 2010 12:18 AM
    Congrats on using the correct word. Affect versus effect. Screws up so many people.
  • 4 Hide
    omnimodis78 , March 23, 2010 12:28 AM
    I used BD-GameSafe and about 3 months into my subscription I installed Windows 7 x64 and GameSafe was rendered useless. I was rather surprised that bitdifender was so nonchalant that GameSafe didn't support windows 7 x64. I reminded them I paid for a one year license and was only able to use 3 months out of it. About a month after I chatted with customer support, I received an email asking me to detail my problems. I just abandoned the case and bitdefender with it. It was my first time using them, and my last!
  • 11 Hide
    rage machine , March 23, 2010 12:30 AM
    People actually use that?

    /nod32
  • 9 Hide
    doc70 , March 23, 2010 12:41 AM
    victomofrealityYou get what you pay for not surprising theres buggy cracked windows copies out there.

    wat... english please
  • 4 Hide
    bison88 , March 23, 2010 12:56 AM
    First Avast and now BitDefender, I wander whats going on.
  • -7 Hide
    heffeque , March 23, 2010 1:12 AM
    Best AV is Avira =P
  • 13 Hide
    pythy , March 23, 2010 1:21 AM
    Maybe that's their new moto: Bitdefender - screwing your every bit
  • 2 Hide
    Anonymous , March 23, 2010 1:44 AM
    I too was under attack of the false positives from Bitdefender ( 64Bit). I was happy to have my (daily fresh) Acronis mirror and being able to restore my previous version of the operating system. I strongly advise everyone to buy Acronis and let it make on a mirror daily (based on a Grandfather, father, son schema) so your always have a restorable version at hand.
    Bitdefender responded quickly (on Sunday) provide me with a patch solving the problem. Yes, it is not very nice to get confronted with this kind of bugs, but is still is men’s work and the risks on man failure will always be there.
  • 14 Hide
    polarbear2k , March 23, 2010 1:53 AM
    Three words. Microsoft Security Essentials.
  • 13 Hide
    cobra5000 , March 23, 2010 2:15 AM
    polarbear2kThree words. Microsoft Security Essentials.

    +1 and you cant beat the price!
  • -7 Hide
    techguy911 , March 23, 2010 2:37 AM
    Bitdefender is a poor av it use to be good but now it is in the same class as norton, norton is the worst av by far because it is so popular it is the first av attacked by viruses and trojans, its detection rate is poor for price.

    Comodo internet security free beats all av's hands down:

    custom dns: filters bad sites lowering chance of catching something.
    Sandbox: comodo sandboxes all apps that are used on the internet.
    Firewall: one of the best firewalls
    antivirus: has multiple settings high detection rate
    Hips : Monitors network and/or system activities for malicious or unwanted behavior and can react, in real-time, to block or prevent those activities like the execution of fake av's.

    I own my own computer store every day i see nortons with fake av's, fake registry programs, trojans, backdoors and rootkits same goes for all free ones avg,microsoft security,avast. I have yet to clean a machine that has comodo internet security free on it.

    There are a few reviews on youtube check them out its even better.
  • 1 Hide
    SevWarfare , March 23, 2010 3:04 AM
    I use BitDefender and it almost killed my RAID0 config. Good thing for me that I had just imaged my HDD the night before do to a hardware upgrade. So I just went back to that image, uninstalled that crap=BD, and put on Nortons from my ISP. I have a 2 year subscription with Bitdefender too, but I won't be loading it until they get their act together. I was like WT2s is a Trojan.FakeAlert.5, I was pissed.
  • 1 Hide
    p05esto , March 23, 2010 3:07 AM
    Microsoft Security Essentials does rock...free and updats with Windows Update. Could it be any better? I used to use NOD32, by why bother or pay? MS anti virus is sweet.
  • 0 Hide
    JohnnyLucky , March 23, 2010 3:11 AM
    Neither my computer nor I have been affected because I do not use BitDefender. I wonder what happened when they tested the application on their own systems.
  • 7 Hide
    randomizer , March 23, 2010 3:16 AM
    Who uses antivirus?
  • 2 Hide
    maxpain12 , March 23, 2010 3:17 AM
    I originally purchased Gamesafe and loved the product. However before purchasing Gamesafe I informed Bit Defender that I intend to upgrade to Win 7 x64 in a few months time. They specifically mentioned that Gamesafe is not compatible with Win 7 x64 and offered an free upgrade to Bit-defender 2010 when necessary. After the release of Win 7 I sent an email informing them that I was upgrading and in a couple of days I was issued a new license for Bit defender 2010 Antivirus. I was happy with the way they handled the matter. I am wondering if those having issues actually took the time to inquire about system requirements before installing/purchasing the software?
Display more comments