BitDefender Takes Down Windows 64-bit Versions

Congrats on using the correct word. Affect versus effect. Screws up so many people.

I used BD-GameSafe and about 3 months into my subscription I installed Windows 7 x64 and GameSafe was rendered useless. I was rather surprised that bitdifender was so nonchalant that GameSafe didn't support windows 7 x64. I reminded them I paid for a one year license and was only able to use 3 months out of it. About a month after I chatted with customer support, I received an email asking me to detail my problems. I just abandoned the case and bitdefender with it. It was my first time using them, and my last!

People actually use that?

/nod32

You get what you pay for not surprising theres buggy cracked windows copies out there.

wat... english please

First Avast and now BitDefender, I wander whats going on.

Best AV is Avira =P

Maybe that's their new moto: Bitdefender - screwing your every bit

I too was under attack of the false positives from Bitdefender ( 64Bit). I was happy to have my (daily fresh) Acronis mirror and being able to restore my previous version of the operating system. I strongly advise everyone to buy Acronis and let it make on a mirror daily (based on a Grandfather, father, son schema) so your always have a restorable version at hand.
Bitdefender responded quickly (on Sunday) provide me with a patch solving the problem. Yes, it is not very nice to get confronted with this kind of bugs, but is still is men’s work and the risks on man failure will always be there.

Three words. Microsoft Security Essentials.

I will stick with Norton.

+1 and you cant beat the price!

Bitdefender is a poor av it use to be good but now it is in the same class as norton, norton is the worst av by far because it is so popular it is the first av attacked by viruses and trojans, its detection rate is poor for price.

Comodo internet security free beats all av's hands down:

custom dns: filters bad sites lowering chance of catching something.
Sandbox: comodo sandboxes all apps that are used on the internet.
Firewall: one of the best firewalls
antivirus: has multiple settings high detection rate
Hips : Monitors network and/or system activities for malicious or unwanted behavior and can react, in real-time, to block or prevent those activities like the execution of fake av's.

I own my own computer store every day i see nortons with fake av's, fake registry programs, trojans, backdoors and rootkits same goes for all free ones avg,microsoft security,avast. I have yet to clean a machine that has comodo internet security free on it.

There are a few reviews on youtube check them out its even better.

I use BitDefender and it almost killed my RAID0 config. Good thing for me that I had just imaged my HDD the night before do to a hardware upgrade. So I just went back to that image, uninstalled that crap=BD, and put on Nortons from my ISP. I have a 2 year subscription with Bitdefender too, but I won't be loading it until they get their act together. I was like WT2s is a Trojan.FakeAlert.5, I was pissed.

Microsoft Security Essentials does rock...free and updats with Windows Update. Could it be any better? I used to use NOD32, by why bother or pay? MS anti virus is sweet.

Hah I Have Superantispyware , Mircrosoft sercurity essentials, malwarebytes, AVG, windows defender, and adware and 2-3 are always on and mircosoft essentials is always one of them. I never ever get viruses bugs, trojans or anything else plus I my com is scanned prob 20 times an day and considering my i7-920 is at 3.65 Ghz and 6 Gig of ddr3 1600 mhz ram I don't need to worry about lagging or freezing I mean I play games with the scans going on

Neither my computer nor I have been affected because I do not use BitDefender. I wonder what happened when they tested the application on their own systems.

also I have realtime scanning of everything I am doing and I locked down my computer from everyone else on the network and other networks encrypted the router and now going to encrypt drives all with AES...no way in hell am I getting a virus of any sort or being hacked into.. only way is to physically hack through my steel case and the full thing ways 55 pounds of metal...

Who uses antivirus?

I originally purchased Gamesafe and loved the product. However before purchasing Gamesafe I informed Bit Defender that I intend to upgrade to Win 7 x64 in a few months time. They specifically mentioned that Gamesafe is not compatible with Win 7 x64 and offered an free upgrade to Bit-defender 2010 when necessary. After the release of Win 7 I sent an email informing them that I was upgrading and in a couple of days I was issued a new license for Bit defender 2010 Antivirus. I was happy with the way they handled the matter. I am wondering if those having issues actually took the time to inquire about system requirements before installing/purchasing the software?

I don't care how many people gets on Symantec's case, but NIS has never messed up my machines.

Only problem with MSE is that it keeps sometimes freezing whole application in worst time (freeze firefox when downloading file even when its not finished yet, completely freezing total commander when copying files on backround etc)

You should realize that this is the most novice mistake possible, and leaves your computer more unprotected than if you just had a single AV running, right?

Uninstall everything aside from MSE.

I have Bitdefender installed on my machine at home, and it was a pretty grim Saturday night. The whole thing lasted about 3 hours before the patch came. Someone did not test the update on x64 systems, so ... this is what you get for overlooking that.
Anyway, I will continue to use BitDefender, because until now I never had any problems, it did its job well, I love the Gamer mode, and it has a very god performance overall.
Bad things happen all the time, however I have a feeling that this will not happen again with BitDefender.

Hi everyone,

The problems with 64-bit OS experienced on Saturday were isolated and the update withdrawn shortly afterwards. Very few users have been affected and we apologize for any problems caused. Those still experiencing issues can get support here:

www.bitdefender.com/site/KnowledgeBase/consumer/#638.

Best regards,

Matt Hicks,
BitDefender

Apologies, please note there should be no full stop at the end of that url. Correct address:

www.bitdefender.com/site/KnowledgeBase/consumer/#638

Best,

Matt Hicks
BitDefender

I thought that was funny too. Bragging about his security when he's actually put his machine at risk of attack as well as instability due to the cesspool of drivers that are constantly running and potentially conflicting with each other.

It's ok to run multiple anti-malware/spyware programs. It is not ok to run multiple anti-virus programs, because they are much more deeply embedded in the system.

sounds like a pretty crappy plan if you ask me

I had the weird quarantining file for a day, but I just restored my windows and it went away. Bitdefender is an amazing antivirus company. Anyone talking crap here either doesnt use them or is highly uneducated. They will fix the problems some are experiencing.

I'm pretty happy with Kaspersky, and am a big advocate due to it's heuristics engine. I'm just glad I haven't had random system/AV files marked bad.

Looks like the update was already released.