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KVM Remote Control: Adding RealVNC Plus To The Mix, Continued

Intel vPro: Three Generations Of Remote Management
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You can also use RealVNC Viewer Plus and Intel AMT to remotely reboot the client machine.

Not only can you turn the machine off, power it back on, and perform a reset, but it's also possible to boot back up into the BIOS.

This option lets support staff troubleshoot in Windows then go directly to the machine’s BIOS, which can be a difficult task if you have a bit of KVM initialization lab and keep missing the prompt to press Delete or F2 during the boot process.

In the interest of transparency, RealVNC Viewer Plus does cost money. An individual license is priced at $100, which is a far cry from the many free VNC solutions out there. Also, many IPMI 2.0-based implementations for servers use a Java-based KVM, making them less hardware-dependent than Intel's solution. Here is an example of IPMI 2.0 management on a Supermicro server motherboard.

But there remain reasons to go with Intel's implementation. First, the server-based version is limited to 800x600. In applications that natively run at higher resolutions, that severely limits the amount of screen space you're able to see at any given time. Check out the screen shot above of Windows Server 2008 R2's Hyper-V manager. At such a low res, it's quite cramped. The 1920x1200 ceiling imposed by RealVNC Viewer Plus is great to work with since most desktop and notebooks employ screens with 1920x1080 resolutions or lower. Moreover, the vPro-based implementation is much more responsive thanks to its hardware foundation.

Display all 21 comments.
  • 7 Hide
    cngledad , September 27, 2011 6:37 AM
    Can I suggest an article comparing different remote access tools we can use? From the freeware TeamViewer, VNC Viewer to such things like WebEx? I think that would be a very good topic.
  • 3 Hide
    Anonymous , September 27, 2011 11:43 AM
    ^^Don't forget Logmein Rescue which has vPro support.
  • -4 Hide
    pro-gamer , September 27, 2011 1:17 PM
    intel man please give me a job.
    Intels rock
  • 0 Hide
    NirXY , September 27, 2011 8:53 PM
    Glad to see you made it to publish day, was waiting for this piece.
    Looking great !
  • 0 Hide
    Anonymous , September 27, 2011 10:28 PM
    One correction: DQ57TM *does* contain a v1.2 TPM, the same as found on DQ67SW and DQ67EP. It's required to be vPro compliant (necessary for Intel TXT).
  • 0 Hide
    jhansonxi , September 27, 2011 10:44 PM
    Nifty but I don't like the single-vendor lock-in. I can see real improvements in IT efficiency if this was combined with AoE. Would like to see SSH support, however.
  • 1 Hide
    extremepcs , September 28, 2011 9:09 AM
    Hopefully they have improved the activation mechanism. Kind of a PITA if you don't buy a certificate from a trusted CA. I used an internal cert and had to activate each machine by booting from a flash drive.
  • 1 Hide
    chovav , September 28, 2011 9:20 AM
    If my hard drive is encrypted using TrueCrypt pre-boot authentication, would I be able to fill in the password using Intels vPro?
  • 0 Hide
    jowunger , September 28, 2011 1:29 PM
    The voice of the guy in the video is bad. The guy talks like he is speedreading a book...
  • 0 Hide
    cangelini , September 28, 2011 6:02 PM
    cdw-vproOne correction: DQ57TM *does* contain a v1.2 TPM, the same as found on DQ67SW and DQ67EP. It's required to be vPro compliant (necessary for Intel TXT).


    Fixed, thanks!
  • 0 Hide
    chovav , September 29, 2011 2:10 PM
    Chris can you answer my question?
  • 0 Hide
    pjkenned , September 30, 2011 3:44 PM
    chovavIf my hard drive is encrypted using TrueCrypt pre-boot authentication, would I be able to fill in the password using Intels vPro?


    Generally you don't want to do this. Pre-boot authentication on encrypted drives is a security measure so that someone gaining access to a shut-down PC cannot cold boot onto the contents of the disk. For example, one shuts down a notebook that is subsequently stolen in an airport.

    In that scenario (actually fairly common) the user that now has the notebook can boot to the contents of the disk if a password was pre-filled.
  • 0 Hide
    kevikom , October 10, 2011 11:13 AM
    HP insight manager is better. Weird thing is I found out about it from a whitepaper on Dells site. I thought HP and Dell hated each other?? but we use it for PCs, servers, and it has a plugin for Vmware.... AND IT IS FREE.
  • 0 Hide
    dj christian , November 11, 2011 4:56 AM
    pjkennedFor example, one shuts down a notebook that is subsequently stolen in an airport. In that scenario (actually fairly common) the user that now has the notebook can boot to the contents of the disk if a password was pre-filled.


    So you saying that's a bad idea for the owner that he typed the pre-filled the password using vPro?

  • 0 Hide
    Anonymous , January 2, 2012 8:10 AM
    Hi, does anybody know if Intel Dq67sw motherboard Support 8Gb ddr3 Single Modules . Because Intel Technical product specification states " Support for 32GB of System Memory with four DIMMS using 4GB memory technology ".

    Are there any other Intel boards which support vPro ( VT-X , VT-D ) with 32GB for i7 2nd Generation.

    As i want to build one myself for VM.
  • 0 Hide
    omerl , January 29, 2012 7:49 PM
    pjkennedGenerally you don't want to do this. Pre-boot authentication on encrypted drives is a security measure so that someone gaining access to a shut-down PC cannot cold boot onto the contents of the disk. For example, one shuts down a notebook that is subsequently stolen in an airport. In that scenario (actually fairly common) the user that now has the notebook can boot to the contents of the disk if a password was pre-filled.

    dj christianSo you saying that's a bad idea for the owner that he typed the pre-filled the password using vPro?


    Chovav, pjkenned and dj christian - yes, you can use Intel vPro AMT to fill the Pre-Boot Authentication. You can do this either with AMT KVM (which is the simple way, but requires AMT 6 and above) or with AMT SOL (assuming TrueCrypt allows SOL.
    pjkenned - there are several scenarios which it would makes much sense to send the password for PBA remotely: 1. Support agent trying to recover a user's password. 2. Trying to boot to a computer you left in the office. The idea is not that the password is pre-filled, it is filled on real-time.
    It's actually can be a very powerful tool for the service-desk at your organization.

  • 1 Hide
    omerl , February 14, 2012 8:18 AM
    qwer5678So you saying that's a bad idea for the owner that he typed the pre-filled the password using vPro?

    I didn't really understand what you mean. If you utilize this feature correctly you can gain real value to your organization. Note my 2 suggestion of usage. If you have it kept in a DB or something similar, you must make sure this DB is encrypted and secured properly, since this is sensitive information, but you can still get it and send it to your computer using vPro encrypted over TLS/SSL channel.
  • 0 Hide
    omerl , March 21, 2012 12:37 PM
    okokpkpk - I'm saying DO NOT PRE-FILL THE PASSWORD. This is not what's vPro is all about.
    I'm saying, create a solution for your organization that allow real time password push to your clients, in case a password is forgotten. Passwords are stored securely inside the organization and are only used in case of password forgotten. Nothing else. Do no bypass the pre-boot authentication mechanism.
  • 0 Hide
    masi87 , August 10, 2012 6:19 PM
    Why does noboy complain about the missing SSL for the logon page of the Web-Interface? (even thought not only logon but everything after that should also be encrypted to prevent cookie theft).
  • 0 Hide
    michealPW , August 11, 2012 7:09 PM
    I'm not sure what's more unsettling... The fact that this technology's being rolled out in so many mainstream Intel CPUs and Chipsets or the fact that I seem to be the only one that sees this as a major attack vector :|

    Good gawd what a frightening world we're marching into. Security and Privacy is becoming an unattainable dream.
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