Those who own a Samsung Galaxy S4 are sure to be familiar with the now public problems the company has been facing concerning the phone's internal storage. Users have found that almost half of the advertised internal storage of the 16 GB version is used by the phone's own operating system and installed apps. While Samsung has stated that this is due to the "more powerful features" the phone houses, and that the external storage can be expanded, the issue still remains that only the internal storage can be used for installed applications, of which there are remarkably few.
Of all the people who are upset, Anne Robinson from BBC One's Watchdog took issue with Samsung not doing anything about this flaw and decided to voice her concerns on international television. In doing so, Samsung has subsequently released a statement saying that they "appreciate this issue being raised and will improve [their] communications," adding that they are "reviewing the possibility to secure more memory space through further software optimization." Do you think that phone companies should be reprimanded for advertising misleading information concerning their product's storage space, or are customers at fault for having too high expectations and not doing their research thoroughly enough? Tell us what you think in the comments below.