Corsair Announces Recall of Force 3 SSD 120GB
Corsair gets proactive about Force 3 defect.
Corsair's Force 3 SSDs are fast – so fast that they left the production plant before Corsair could catch a show-stopping defect that means that all the 120GB drives out there in the wild must now all return home.
Below is the statement we received from Corsair:
Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD (Corsair part number CSSD-F120GB3-BK). Our review has identified that a significant percentage of these drive do not operate to specification. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.We’ve worked closely with our partners to determine a root cause but there is no single issue at fault. I’m sure you’ll have questions about how this could happen but we can only say that our production test did not catch this combination of issues and we have implemented multiple corrective actions, involving both firmware and hardware, and are confident we have resolved all currently known issues.This is our fault, our production tests didn’t catch the issue before the drives were shipped to the consumer and we take full responsibility for our products, which is why we’re asking for them to be returned and will be picking up return shipping.
For those affected, Corsair is directing everyone to its support forums where customers can arrange for their free return.
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apache_lives bad product, good Company :)Reply
good on you Corsair
if only other companies were like this... -
alidan instead of trashing the hdds, i wish they would sell them on the cheap, to people who know their is a defect.Reply -
NuclearShadow I guess its sort of lucky that I did not purchase on yet as I have been planning to but never got around to it. Exactly the size I wished to purchase too. Corsair still has my respect and I will still be making said purchase in the near future.Reply -
more_questions "This is our fault." Now that is refreshing. OCZ is having massive problems with their SandForce 2000-based drives and have opened several stickies in the forum asking owners to test and reinstall with other tests trying desperately to make the product work. They say the issue Corsair has doesn't affect OCZ drives because OCZ is special. Just visit the OCZ forum and look at all the threads reporting problems (before OCZ deletes them).Reply
The problem here is beta testing. OCZ has a tight knit club of "elite" technically inclined fellows who beta test the products and participate in the "elite" forum. This group continually fails to test properly. -
ironmb OCZ doesn't admit to their faulty vertex 2... thats why i go with Intel ssd's. Intel extended their warranties on their SSD's.. for performance and reliability.. intel gets my money.Reply -
aznguy0028 NuclearShadowI guess its sort of lucky that I did not purchase on yet as I have been planning to but never got around to it. Exactly the size I wished to purchase too. Corsair still has my respect and I will still be making said purchase in the near future.Same here, I was bout to pick one up but luckily, decided to wait a few days to see the reviews. Thank god I did because everyone was reporting errors. If the new wave of reviews are good, I'm gonna hop on board with this ssd, i love corsairReply -
joytech22 ironmbOCZ doesn't admit to their faulty vertex 2... thats why i go with Intel ssd'sReply
Oh... I just replaced my Corsair X128 because it failed, now I'm hearing the Vertex 2 is faulty? I just got one of those! -
Graham_71 If it were NVIDIA they would have kept it quiet and we wouldn't hear about it unless there's a class action lawsuit brought against them !Reply
Good to see there are some honest companies around.