Intel Patents a Future PC Feature: A Smart Soft Phone

Intel has picked a rather unusual feature, according to a recently granted patent. The fact that there is a patent does not mean that such a product will ever be made, but the thought is interesting nevertheless: The document suggests that a future computer would automatically come with a softphone based on the telephony application programming interface (TAPI) and TAPI library of functions in Windows. Microsoft and Intel jointly developed TAPI and launched the technology back in 1993 for Windows 3.1.

According to the patent, there is a need for a dialer "that has many capabilities such as conference, transfer, hold, park, drop, hold, dial a highlighted number on a list etc., and which can do this job with a context sensitive menu form to simplify the options displayed to the user based upon the situation."

Intel did not apply for the patent as far back as it may seem - the application was filed in 2010. There is no indication that Intel wants to directly integrate the phone feature into its processors, but the patent repeatedly refers to office environment as target area for this telephony approach. It may not be a groundbreaking idea, but it is not unreasonable to assume that an Intel PC could one day come with much more convenient telephony functionality that the still rather raw IP phone interfaces and features we are used to today.

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Wolfgang Gruener
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Wolfgang Gruener is an experienced professional in digital strategy and content, specializing in web strategy, content architecture, user experience, and applying AI in content operations within the insurtech industry. His previous roles include Director, Digital Strategy and Content Experience at American Eagle, Managing Editor at TG Daily, and contributing to publications like Tom's Guide and Tom's Hardware.