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Gearbox Wants To Honor Old DNF Pre-Orders

By - Source: Tom's Hardware US | B 21 comments

Gearbox is looking into honoring all those gamers who pre-ordered Duke Nukem Forever over the last decade.

Riding the wave of Duke Nukem's reinvigorated stardom, Gearbox software bossman Randy Pitchford is now claiming to be working with retailers to honor the Duke Nukem Forever pre-orders taken over the last decade. He said during Thursday's London press event that he didn't want to let those gamers down.

"There are a lot of people who pre-ordered the game," Pitchford told the press. "We’ve been starting to talk with retailers because we didn’t take them directly, and 3D Realms didn’t take them, it was all retailers going 'I'm going to take this guy’s money.' We’ve started to engage them, saying 'Hey, you’ve got customers who you made a promise to, and any bad feeling they have will reflect on us, so can we work together to do something for those people?'"

He openly admitted that something needed to be done, but had no idea what that something would be.

For gamers like Slash000--who pre-ordered the game back in 2001--that could mean some kind of compensation for previously shelling out $10. But that would also mean gamers need proof of the purchase by digging out the original receipt. For many that's not going to happen, throwing receipts away believing that Duke Nukem Forever had gone vaporware. But for the very "patient, patient" Duke Nukem fans, that could be as simple as digging through wallets.

Duke Nukem Forever is slated to hit the PC, Xbox 360 and PlayStation 3 in 2011.

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  • 14 Hide
    chaosgs , October 9, 2010 7:24 AM
    The receipt is made of a thermal paper, the ink disappears between 6-12 months. I just bought a TV 4 months ago and i already cant read what it says. Plus who keeps a receipt that long any way. Most men replace their wallets every 5 years, and that involves them cleaning it out.
Other Comments
  • 9 Hide
    shiroikaze , October 9, 2010 7:23 AM
    They should get the game for free. Reward the dedicated fans!
  • 14 Hide
    chaosgs , October 9, 2010 7:24 AM
    The receipt is made of a thermal paper, the ink disappears between 6-12 months. I just bought a TV 4 months ago and i already cant read what it says. Plus who keeps a receipt that long any way. Most men replace their wallets every 5 years, and that involves them cleaning it out.
  • 6 Hide
    alidan , October 9, 2010 8:09 AM
    ChaosGSThe receipt is made of a thermal paper, the ink disappears between 6-12 months. I just bought a TV 4 months ago and i already cant read what it says. Plus who keeps a receipt that long any way. Most men replace their wallets every 5 years, and that involves them cleaning it out.


    i have a fireproof safe i keep all that in, my wallet holds my immediate needs, receipts for i bought within a month in case it needs to be taken back, but than it goes into receipt hell after than (the safe) probably never to be seen again.

    recently i have been scanning all of them just in case.
  • 3 Hide
    Kryan , October 9, 2010 11:33 AM
    alidani have a fireproof safe i keep all that in, my wallet holds my immediate needs, receipts for i bought within a month in case it needs to be taken back, but than it goes into receipt hell after than (the safe) probably never to be seen again.recently i have been scanning all of them just in case.


    paranoid much??? lol...
  • 0 Hide
    Dirtman73 , October 9, 2010 12:39 PM
    ChaosGSThe receipt is made of a thermal paper, the ink disappears between 6-12 months.


    I hate that. It's such a huge scam, yet people don't seem to care. Copier FTW.
  • 0 Hide
    fonboy3d , October 9, 2010 1:21 PM
    If stored properly it can last much longer. However personally for $10 I probably would have forgotten it.
  • 3 Hide
    theoutbound , October 9, 2010 3:14 PM
    Even though many pre-orders will not end up being honored, it's cool Gearbox is trying to do the right thing here. It would be really easy for them to just ignore it and blame 3D Realms/retailers.
  • 2 Hide
    Anonymous , October 9, 2010 3:36 PM
    They're not trying to do the right thing, they're going one step beyond that. They have no real obligation to these people, other than wanting them to be happy, and that's pretty special.
  • 1 Hide
    someguynamedmatt , October 9, 2010 6:17 PM
    Kryanparanoid much??? lol...

    Well, if he was one of those who pre-oredered DNF, he'll probably be getting it. :D 
  • 1 Hide
    rohitbaran , October 9, 2010 7:42 PM
    Kudos to Gearbox for taking such a good initiative. Lets see how it goes.
  • 1 Hide
    DM0407 , October 9, 2010 7:48 PM
    Was this an interest yielding preorder? Plus inflation they should get some money back.
  • 1 Hide
    everlast66 , October 10, 2010 12:00 AM
    Making a preorder for DNF is like buying a plot of land on the moon from one of these dodgy companies!
  • 0 Hide
    Ramar , October 10, 2010 7:44 AM
    6-12 months for a receipt to go blank? Man, I have in my hands my original pre-order receipt for a Game Boy Advance. It's rough, but I can still read it, and it's from roughly the same time.
  • -1 Hide
    dEAne , October 10, 2010 9:59 AM
    I don't like it.
  • 0 Hide
    carl0ski , October 10, 2010 11:12 AM
    @Ramar 10/10/2010 9:44 AM

    "6-12 months for a receipt to go blank? Man, I have in my hands my original pre-order receipt for a Game Boy Advance."

    Although the parent was exaggerating, don't contribute when you do not even know what a thermal printer and conversely thermal paper is.

  • 0 Hide
    thechief73 , October 10, 2010 11:08 PM
    I belive Gearbox is going in the right direction with this but requiring a reciept is a little much for the amount of time that has passed. On the other hand whomever pre-ordered and did not demand a refund after such a long period of time isnt really intelligent either.

    Since thermal paper was brought up in here I thought i'd throw this info your way. Not all recieps are like this but a good majority are unfortunatly.

    "Bisphenol-A (BPA) is a chemical linked to such conditions as asthma, heart disease, cancer and diabetes. It is an estrogen-mimicking industrial compound found in large concentrations in up to 60 percent of thermal paper, the medium of choice for sales receipts. This receipt paper is coated with BPA, which reacts to the applied heat of a thermal printer by creating an image. Telling the difference between thermal paper with BPA and without is virtually impossible.

    The toxicity of BPA has been suspect since the 1930s, but the ill effects of this synthetic hormone and its presence in polycarbonate plastics, such as water bottles and Tupperware, didn’t make headlines. “If people knew, they would demand safer products.” " - Deborah Bloom / Eugeneweekly

  • 0 Hide
    eddieroolz , October 10, 2010 11:09 PM
    Amazing initiative from Pitchford!
  • 0 Hide
    g00fysmiley , October 11, 2010 12:10 PM
    never preordered it, but on the subject of reciets and keeping them. thermal paper and reciets fade, i tend to buy stuff with good warrenties and thats a good way for companies to not honor your warrenty. i just scan a copy of the reciet into my computer and pritn a hard copy, you may say parinoid but its probably saved me hundreds of dollars in not having to replace things myself when they go bad. heck I've even gotten a three stage compact florescent lightbulb replaced when one stage burnt out because it had a 2 years warrenty and i had the reciet showing i'd bought it about a year and 6 months ago >_< it may have only been a 6 dollar bulb but hey 6 bucks is 6 bucks
  • 0 Hide
    gnesterenko , October 11, 2010 1:07 PM
    Wait! What's going on here!? A game company caring about its customers?! Who do they think they are?!

    "The views expressed here are mine and do not reflect the official opinion of my employer or the organization through which the Internet was accessed."
  • 0 Hide
    dalta centauri , October 12, 2010 12:39 PM
    I would love to see the demo be released publicly from Gearbox, rather then having it be spread through torrents that defeat the purpose anyway.
    Besides, everyone looked towards Duke Nukem for so long that it's a terror to know a beta is out and alot of people who have been waiting can't play it.
    Also, Gearbox does seem to care, they've done so for a long time though. I like Gearbox personally, since they originally had been porting Sierra/Valve games to consoles and made Opposing Force.
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