Hackers Nip NZXT, Distributes Damaging Emails

NZXT consumers who currently subscribe to the company's corporate newsletter received some sad news Tuesday night. According to the message, the company was closing its doors, attributing its financial woes to the current state of the economy.

"We value your opinions and business," said the email's pretend-author, NZXT co-founder Johnny Hou. "Our support contact information will continue to be available in order to provide warranty services, however, once current inventories are depleted, no new products will be produced."

The message ended by offering a Sentry LXE at no additional cost to the first ten people who purchase an NZXT Khaos case.

Shortly thereafter, another email was distributed to newsletter subscribers, this time from Victoria Chiang, marketing manager for NZXT. According to her statement, the website was "experiencing technical difficulties and will soon be accessible." She also added that the company was not closing its doors, and that it was actually "doing exceptionally well."

So the email was just a glitch? No.

According to Hou, the NZXT website was hacked. The email with his name wasn't real. "Yesterday at 7:30 PM PST the NZXT website was infiltrated illegally," he said in an announcement. "While having access to the site, hackers made several malicious changes including sending out an erroneous newsletter to our database claiming that NZXT is going out of business. They also changed product warranties, deleted product and home page banners, etc."

Like Chiang, he also stated that the company was not going out of business. In fact, the company is poised to launch several products over the next two months including the Phantom full tower case previously unveiled at Computex.

Neither Hou nor Chiang offered any details as to who hacked the website, or why.

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  • Anonymous
    I'm glad, I'm a huge fan of there cases!
  • Darkerson
    Yeah, I just got a NZXT Beta earlier this year for my new build and it is a pretty nice case for how much I paid (only $50).
  • scook9
    They are awesome with warranties. They are sending me two new pcb's for my Cryo LX (the BEST notebook cooler in the world) a full year after purchasing it without giving me any trouble at all. They do not even sell this model any more (if they do it is not in stock at ANY online stores)