EVGA Addresses GeForce GTX 1080 FTW PWM Temperature Problems (Update 2: All BIOS Updates Available)

Update, 11/14/16, 8am PT: It looks like EVGA has finished pushing out BIOS updates for all affected cards. There are 19 primary BIOS updates and six secondary BIOS updates. The list of affected graphics cards is towards the bottom of this page, and you can head here to download the BIOS for yours.

Update, 11/3/16, 12pm PT: EVGA is beginning to push out BIOS updates for its affected cards. At publication time, there are five available:

  • EVGA GeForce GTX 1080 SC ACX 3.0
  • EVGA GeForce GTX 1080 FTW ACX 3.0
  • EVGA GeForce GTX 1070 SC ACX 3.0 Black Edition
  • EVGA GeForce GTX 1070 SC ACX 3.0
  • EVGA GeForce GTX 1070 FTW ACX 3.0

Original article:

EVGA announced plans to address temperature problems with its GeForce GTX 1080/1070 FTW graphics that use its ACX 3.0 cooling solution. According to reports, including from Tom's Hardware Germany (an English translation is forthcoming), the issues emerged under the Furmark stress utility and are said to affect the thermal temperature of the PWM and memory in "extreme circumstances."

The company said on that it ran similar tests when it designed the products, then retested them after reviews discovered the issue, and found both times that the "temperature of PWM and memory is within the spec tolerance" and "is working as originally designed with no issues." Still, the company said it "understands that lower temperatures are preferred by reviewers and customers," which is why it's taking these steps to fix the issue.

EVGA said that it plans to release a VBIOS update in the next few days to adjust the fan-speed curve and "ensure sufficient cooling of all components across all operating temperatures." People uncomfortable with installing the VBIOS update themselves can request a warranty cross-shipment to receive a replacement with the update pre-installed; any EVGA graphics cards shipped after November 1, 2016 will also come with the update already installed.

Here's the full list of cards supported by this update:

GTX 1080GTX 1070GTX 1060 6GGTX 1060 3G
08G-P4-618108G-P4-517106G-P4-626203G-P4-6365
08G-P4-618308G-P4-517306G-P4-636603G-P4-6367
08G-P4-628408G-P4-617106G-P4-6265
08G-P4-628608G-P4-617306G-P4-6264
08G-P4-638408G-P4-627406G-P4-6267
08G-P4-638608G-P4-627606G-P4-6368

EVGA said that customers affected by these temperature problems can also request a free thermal pad kit. The company said this update isn't required, and that running at the higher temperatures won't damage its cards, but people who want a little more peace of mind can employ it. Requests for the free kit became available on October 24, 2016--EVGA has not said when it expects to start shipping the thermal pads to consumers.

The temperature issues are said to only affect cards using the ACX 3.0 cooling solution; the Founders Edition, Blower type, Hybrid, and Hydro Copper editions of its GPUs are not affected. EVGA has not said when the VBIOS update will be available, but it should debut sooner rather than later.

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  • oczdude8
    Pretty bummed with my 1080ftw. First, it had the black screening during games which was a known issue, and now this. Granted I know its not really an issue, especially since I want to watercool it soon, but it leaves a bad taste in your mouth after spending $1k. Combined with pretty loud coil whine, I wouldn't really recommend it to anyone.

    Its too bad because it performs so good and EVGA customer support has been pretty good so far though....
  • ssdpro
    Odd title for this piece, considering it is just about every EVGA 1080, 1070,and even 1060 product except the FE cards. Full chart here: http://forums.evga.com/download.axd?file=0;2573491&where=&f=Update.jpg
  • Jeff Fx
    > found both times that the "temperature of PWM and memory is within the spec tolerance" and "is working as originally designed with no issues."

    Maybe they tested it with perfect case-ventilation and a single video card. The real world isn't like that, and a well-designed card would shut down rather than burning up if it gets too hot.

    Cranking up the fans might be a really bad substitute for proper heat-sinks and cooling.