Ebuyer reportedly closing its doors — staff at UK’s second biggest PC retailer sent home early, company sued for liquidation

Closed sign on door
(Image credit: Masaaki Komori / Unsplash)

Ebuyer, the U.K.’s second-biggest PC retailer, is reportedly ending its operations. Reports have circulated that its staff were unexpectedly sent home early, and Overclock3D has also confirmed that Urban Logistics Acquisitions 6 Limited, the organization from which Ebuyer leases its premises, filed a Winding Up Petition against it on August 1. This is an application to the courts to have a company that is unable to pay its debts closed and compulsorily liquidated. This is the latest in a series of challenges that the company is facing, after an alleged potential buyer lost interest in the company and canceled negotiations.

The company was founded in 2000 and was owned by The West Retail Group from 2004 until the end of the pandemic in 2023. During this time, Mark Reed and Richard Marsden bought the computer retailer with an eye toward expanding its footprint.

However, it seems that this plan has gone nowhere, with the company now seemingly unable to pay its bills. There is still some hope for Ebuyer if it can find another buyer that will infuse cash into its operations. But if it fails to do so, then it will have no choice but to permanently close its doors, leaving Overclockers UK and Scan UK the primary PC parts retailers in the U.K.

This is the second recent shutdown of a major PC store on the British Islands, with BOX closing last year. These retailers have been hit by the shrinking PC retail market in the U.K., particularly in the online space, after the massive growth said market experienced during the COVID pandemic. As the world opened back up again and many companies started canceling remote work, people have stopped buying computer parts. The global economy has also faced several headwinds: Russia’s invasion of Ukraine, the continuing trade war between the U.S. and China, and President Trump’s tariffs — adding uncertainty to nearly everything.

BOX has since been revived under new ownership, so there’s still a chance for Ebuyer to survive and continue operations. But unless it solves its cash problems and pays off its debts soon, it will likely be the end of this 25-year-old retailer.

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Jowi Morales
Contributing Writer

Jowi Morales is a tech enthusiast with years of experience working in the industry. He’s been writing with several tech publications since 2021, where he’s been interested in tech hardware and consumer electronics.

  • Gamerguyuk
    Such a shame that a successful business has been completely destroyed inside two years by blatant incompetence and arrogance. Genuinely feel for the hardworking team whose livelihoods have been used as playthings to feed an overinflated ego.
    Reply
  • thesyndrome
    This is a shame, but not unexpected.

    I used to use Ebuyer a lot for PC's and parts and would recommend them to people about 10 years ago, but I noticed a little while ago that their prices had become awful (usually ending up slightly more expensive than Overclockers, Scan, or Amazon for the same products) and had no idea why, so I stopped using them.

    I had no idea about the buyout in 2023, but that definitely explains A LOT about how the company changed it's directions and ended up being one of the worst online options for parts and prebuilt PCs.
    Reply
  • worazas
    I stopped buying anything from them 4 years ago, because of their horrendous returns/warranty policy. Tried to return PSU after it failed after a year, still within manufacturer's warranty, after returning got told that i cannot get the replacement and since the part was used i will only get 40% money back. Asked for the PSU back so i can go straight to manufacturer and got told that it was gone. Compared to WD where I sent a HDD and got upgraded version as they didn't have the same one. Never again and I'm glad they're going bust.
    Reply
  • jb27
    Ebuyer used to be my one stop go to place for PC build components.

    Then prices started getting uncompetitive and issues like paying for next day delivery but not getting it and staff refusing to refund or discount it.

    I used them less and less. Now it's been only rarely. Shame really because they used to be really good at one point.
    Reply
  • pjmelect
    Shame, I have used them for years and have always found them to be a good company.
    In the article it said they were the second largest PC retailer, who is the first?
    Reply
  • Blastomonas
    Like everyone else here I have used them for years, probably since it opened. As for the biggest retailer, I'm guessing Amazon? Which is probably one of the main reasons for Ebiyers downfall.. Quick delivery and easy returns.
    Reply
  • slurmsmckenzie
    I also have used them since the early 2000s, and apart from anything else it is a shame if there is even less choice outside of Amazon. I have bought a few HDDs from them this year, one was packaged very well and the other really not so much so I didn't plan to buy HDDs from them again - but I would still consider them in general if Overclockers and Scan were out of stock.

    There is also Quzo but I find the website very difficult to use somehow and the prices are a bit all over the place.
    Reply