The problem is said to affect users who sign into their computers using guest accounts that were enabled before they upgraded to Apple's latest version of its Mac OS X operating system, Snow Leopard. RedOrbit reports that the bug has Snow Leopard recognizing the main account as a guest account, meaning that the profile is deleted when users log out. RebOrbit writes that users should remove old guest accounts and build new ones that are "native" to the Snow Leopard program.
Apple Monday acknowledged the problem, promising that it was working on a fix and reassuring Mac users that it is not a widespread problem.
"We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix," an Apple rep said in statement, according to CNet.
Anyone experiencing this issue and willing to share? Leave your troubles in the comments section below.