Intel Investigating Case of Counterfeit Core i7s
Intel has said it is investigating reports that Newegg shoppers have received fake Core i7 920 processors.
Over the weekend it emerged that several people who had purchased Core i7 processors had instead received fake chips in the mail. Newegg was said to have received 300 fake Core i7s in a shipment of 2,000 chips from D&H Distribution. Hot Hardware cites Newegg as saying the fakes were actually demo units from Intel but images and video (below) supplied by customers who received the "CPUs" are spreading doubt.
Intel has said it is investigating the reports but so far, the company has yet to confirm whether or not Newegg's "demo unit" story is legitimate.
Intel:
"...our security/tech support guys have a few incidents on this today they are investigating. Stay tuned!"
After posting numerous images of "Core i7" to the Overclockers.com forums, user Dreadlok posted the video below on YouTube.
UPDATE: Newegg has said D&H distributing is not the supplier who shipped the units, rather it was a company called IPEX. Newegg has terminated its relationship with IPEX. Read more about it here.
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can the fake processor run crysis?
Good job Intel and Newegg for handling this situation quite well.
I wish Dreadlock all the best. Hope he receives a genuine processor this time
Dude, clean your house..
ahhahahahaha, good one !
That's crazy, Dreadlock I hope you got everything worked out. I was considering getting an i7-920, should I not use new egg or is this worked out?
It would appear that...
*Puts on sunglasses*
We are getting to the CORE of the problem.
YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
Man I hope you get a real chip and not f over on this one..
Agreed..that house is messy!
They should send him a 965 to make up for it
Get an i7-930, they're just a few bucks more expensive.
They should send him a 965 to make up for it
You must be under the false pretense that two wrongs make a right
This is why I stopped buying retail because of crap like this learned the hard way from Bestbuy.
You must be under the false pretense that two wrongs make a right
You must be under the false pretense that sending him an i7-965 to fix their mistake is a "wrong."
You must be under the false pretense that sending him an i7-965 to fix their mistake is a "wrong."
Ohhh my bad. I completely took Shinobis comment as if they should send him a Phenom II 965. Honest mistake, but I really think it could have been interpreted either way...
that was totally crazy...all the best dreadlock...hope intel will solve this problem fast so theres no other victim like dreadlock...
This is why I stopped buying retail because of crap like this learned the hard way from Bestbuy.
Seriously dude? Best Buy & Newegg should not even be in the same sentence, Best Buy is a joke, Newegg is a legit company that treats their customers well. Get a clue before you go comparing Newegg to Best Buy...
It would appear that...
*Puts on sunglasses*
We are getting to the CORE of the problem. YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
Great investigations require good...
*Puts on sunglasses*
as oppose to fake intel.
YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
Sad part is, Newegg will probably charge him a "restocking fee" or something as well. Insult to injury.
I am dying to know how those fakes got in there!
Sad part is, Newegg will probably charge him a "restocking fee" or something as well. Insult to injury.
They don't charge restock fees on items they swap out. They will on opened items that are returned and not swapped though.
big friking deal, NewEgg GOT OWNED !!!!
I think what they mean by demo units, are mock up boxes that can be put on display on store shelves maybe? Could be wrong, but just a thought.
That's overclock.net forums. Not "Overclockers.com forums"
lmfao... sucks, but still it's effing hilarious... somebody put some thought and effort into this scheme... this is actually pretty common in retail, for someone to swap out the product with bricks/a fish and return it for a refund. then they put it back up on the shelf so that someone can pay 200 bones for a rotten fish and a box of bricks...
Dude, clean your house..
Agreed..that house is messy!
wtf are you guys? his parents or obsessive compulsive maids? The most "mess" i saw were the empty hardware boxes here and there, which is understandable seeing a show he's obviously building an i7 rig.
That processor package he showed was soooo funny the "heatsink" was a sticker on a piece of plastic. I laughed so hard.
That's overclock.net forums. Not "Overclockers.com forums"
Nope.
Link that appears in the article is to the overclockers.com forums --> http://www.overclockers.com/forums [...] p?t=636484
"security/tech support guys" are those the same guys. Tech support during the day, roughrider during the night
Its hard to blame newegg for this, I'm positive they'll correct the issue for all the affected customers without any added expenses.
You really can't blame them for the issue, they ordered the processors from their supplier, they received the product in what appeared to be authentic packaging.
If newegg were to open every package that came from their suppliers to verify the contents. You can bet people would be screaming on the forums about receiving 'open box' merchandise.
The best they can do in this situation is to RMA the processors at no expense to the customer, problem solved. Yes, the customer gets their new PC build delayed a few days but, hey, thats life.
I would have been so Pi$$ed. His house was clean, are you like his mom?