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Intel Investigating Case of Counterfeit Core i7s

By - Source: Tom's Hardware US | B 41 comments

Intel has said it is investigating reports that Newegg shoppers have received fake Core i7 920 processors.

Over the weekend it emerged that several people who had purchased Core i7 processors had instead received fake chips in the mail. Newegg was said to have received 300 fake Core i7s in a shipment of 2,000 chips from D&H Distribution. Hot Hardware cites Newegg as saying the fakes were actually demo units from Intel but images and video (below) supplied by customers who received the "CPUs" are spreading doubt.

Intel has said it is investigating the reports but so far, the company has yet to confirm whether or not Newegg's "demo unit" story is legitimate.

Intel:

"...our security/tech support guys have a few incidents on this today they are investigating. Stay tuned!"

After posting numerous images of "Core i7" to the Overclockers.com forums, user Dreadlok posted the video below on YouTube.

UPDATE: Newegg has said D&H distributing is not the supplier who shipped the units, rather it was a company called IPEX. Newegg has terminated its relationship with IPEX. Read more about it here.

corei7small.wmv

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Top Comments
  • 28 Hide
    tipoo , March 8, 2010 3:51 PM
    It would appear that...
    *Puts on sunglasses*
    We are getting to the CORE of the problem.
    YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
  • 20 Hide
    jonpaul37 , March 8, 2010 4:37 PM
    nforce4maxThis is why I stopped buying retail because of crap like this learned the hard way from Bestbuy.


    Seriously dude? Best Buy & Newegg should not even be in the same sentence, Best Buy is a joke, Newegg is a legit company that treats their customers well. Get a clue before you go comparing Newegg to Best Buy...
  • 20 Hide
    restatement3dofted , March 8, 2010 4:16 PM
    touchdowntexas13You must be under the false pretense that two wrongs make a right


    You must be under the false pretense that sending him an i7-965 to fix their mistake is a "wrong."
Other Comments
    Display all 41 comments.
  • 18 Hide
    Shadow703793 , March 8, 2010 3:43 PM
    Good job Intel and Newegg for handling this situation quite well.
  • 17 Hide
    judeh101 , March 8, 2010 3:43 PM
    I wish Dreadlock all the best. Hope he receives a genuine processor this time :) 
  • -6 Hide
    Hellbound , March 8, 2010 3:45 PM
    Dude, clean your house.. :p 
  • -6 Hide
    Anonymous , March 8, 2010 3:45 PM
    ahhahahahaha, good one !
  • 3 Hide
    pipes990 , March 8, 2010 3:46 PM
    That's crazy, Dreadlock I hope you got everything worked out. I was considering getting an i7-920, should I not use new egg or is this worked out?
  • 28 Hide
    tipoo , March 8, 2010 3:51 PM
    It would appear that...
    *Puts on sunglasses*
    We are getting to the CORE of the problem.
    YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
  • 1 Hide
    christop , March 8, 2010 3:51 PM
    Man I hope you get a real chip and not f over on this one..
  • -4 Hide
    schwiing , March 8, 2010 3:52 PM
    Agreed..that house is messy!
  • 17 Hide
    shin0bi272 , March 8, 2010 4:00 PM
    They should send him a 965 to make up for it
  • 3 Hide
    ira176 , March 8, 2010 4:01 PM
    Get an i7-930, they're just a few bucks more expensive.
  • -9 Hide
    touchdowntexas13 , March 8, 2010 4:09 PM
    Shin0bi272They should send him a 965 to make up for it


    You must be under the false pretense that two wrongs make a right :) 
  • -6 Hide
    nforce4max , March 8, 2010 4:15 PM
    This is why I stopped buying retail because of crap like this learned the hard way from Bestbuy.
  • 20 Hide
    restatement3dofted , March 8, 2010 4:16 PM
    touchdowntexas13You must be under the false pretense that two wrongs make a right


    You must be under the false pretense that sending him an i7-965 to fix their mistake is a "wrong."
  • 8 Hide
    touchdowntexas13 , March 8, 2010 4:21 PM
    Restatement3dOfTedYou must be under the false pretense that sending him an i7-965 to fix their mistake is a "wrong."


    Ohhh my bad. I completely took Shinobis comment as if they should send him a Phenom II 965. Honest mistake, but I really think it could have been interpreted either way...
  • 1 Hide
    dante10 , March 8, 2010 4:32 PM
    that was totally crazy...all the best dreadlock...hope intel will solve this problem fast so theres no other victim like dreadlock...
  • 20 Hide
    jonpaul37 , March 8, 2010 4:37 PM
    nforce4maxThis is why I stopped buying retail because of crap like this learned the hard way from Bestbuy.


    Seriously dude? Best Buy & Newegg should not even be in the same sentence, Best Buy is a joke, Newegg is a legit company that treats their customers well. Get a clue before you go comparing Newegg to Best Buy...
  • -6 Hide
    schmich , March 8, 2010 4:42 PM
    tipooIt would appear that...
    *Puts on sunglasses*
    We are getting to the CORE of the problem. YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!

    Great investigations require good...
    *Puts on sunglasses*
    as oppose to fake intel.
    YYYYYYYEEEEEEEAAAAAAAAHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!
  • -7 Hide
    buwish , March 8, 2010 4:48 PM
    Sad part is, Newegg will probably charge him a "restocking fee" or something as well. Insult to injury.
  • 2 Hide
    DXRick , March 8, 2010 4:49 PM
    I am dying to know how those fakes got in there!
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