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Windows 7 Beta + McAfee = Bad News

By - Source: Tom's Hardware US | B 18 comments

Consumers downloading and test-driving the new Windows 7 beta are experiencing troubles when attempting to run McAfee Total Protection

According to this blog, PCs with Windows 7 Beta installed will not be able to run McAfee Total Protection or McAfee Antivirus... at least not at the moment. While the blog entry gave no specifics, the McAfee installer pops up with a warning, saying that the program does not support "the version of Windows installed on this machine." The installer then promptly refers the installer to the product documentation for a list of supported operating systems.

After a difficult launch, Microsoft was able to patch its download servers and offer the Windows 7 beta by Saturday afternoon after consumers overloaded the Microsoft pipelines. While no immediate complaints have popped up other than the McAfee installation problem, Windows 7 has already racked in mixed reviews, some claiming that the operating system is nothing more than a glorified service pack of the blandly-received Windows Vista, while others believe that Windows 7 is the operating system that Vista meant to be (but fell short).

Still, users of Internet Explorer 8 beta - now integrated into Windows 7 beta - should have seen the compatibility issue coming in regards to McAfee, as the antivirus program is one of many not working in harmony with Microsoft's latest browser. Strangely enough, and as pointed out by the blog, McAfee's browser-based Site Advisor Plus actually does work with both Windows 7 beta and Internet Explorer 8 Beta.

Hopefully, Microsoft and McAfee can iron out the incompatibility bugs before the Windows 7 Beta expires on August 1.

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  • 3 Hide
    cappster , January 14, 2009 11:49 AM
    McAfee is a terrible anti virus solution. People are better off not using it at all.
  • 0 Hide
    ricardok , January 14, 2009 12:05 PM
    I don't think McAfee is a good solution for any computer in the market. Avast is light and does a great job, and works on Windows 7 without hiccups.

    Apart from McAfee, I can't seem to be able to install ANY Nokia programs (PC Suite and the Nokia Software Updater) due to the same problem with the invalid windows version.

    Programs such as BSPlayer do have issues but can be worked out.
    Most of the time I can set up the compatibility mode but programs that don't recognize Windows 7 as being the correct version gives out some errors (0xc0000005 is the most common error) when set to run on compatibility mode.
  • 2 Hide
    Anonymous , January 14, 2009 12:19 PM
    McAfee + Anything = Bad news
  • Display all 18 comments.
  • -2 Hide
    igimax , January 14, 2009 1:30 PM
    Hi :) 

    I don't think McAfee is a good solution too! But in my tests Avira Antivir is more powerful than others products. I'm thinking, If you guys give it a chance and test it! maybe you love it like me! ;) 

    It's Free and you can download it from here: http://www.free-av.com/

    Good Luck
    IgImAx
    :-b =;
  • 0 Hide
    Anonymous , January 14, 2009 1:59 PM
    Windows 7 Beta 1 Build 7000 + McAfee 8.7i Entreprise work like charm. Updates are OK too.
  • 0 Hide
    Anonymous , January 14, 2009 2:01 PM
    I do tech support for about 4000 students, all of whom have symantec or McAfee. When they come in completely infected w/ viruses, the first thing we do is kill them in msconfig, then use a combo of (avast, spybot, ccleaner, nod32 online, bitdefender online) to fix the problem. Then, when everything is cleaned up we go and turn their crappo software back on : /
  • 1 Hide
    T-Bone , January 14, 2009 2:18 PM
    Been using McAfee for years & never had a problem. McAfee is light compared with Norton's which I think really sucks. Avira is also good but not as robust as McAfee especially when it comes to spyware/malware & email etc.
  • 1 Hide
    T-Bone , January 14, 2009 2:20 PM
    Been using McAfee for years & never had a problem. McAfee is light compared with Norton's which I think really sucks. Avira is also good but not as robust as McAfee when it comes to spyware/malware & email etc.
  • 0 Hide
    trevorvdw , January 14, 2009 3:34 PM
    I think they made a typo on the title of the article. Should read McAfee = Bad News
  • 0 Hide
    Anonymous , January 14, 2009 4:55 PM
    if McAfee's installer (written by McAfee's developers) says it won't run on 7, that's most likely because the installer is checking the windows version number against the version number the installer is designed to run on, and erroring out because they don't match.

    My gut reaction is that this has nothing to do with how well 7 works or how well McAfee works, and everything to do with the fact that it's an XP/Vista installer that is refusing to run an on unexpected version of windows.

    C'mon tomshardware....
  • 1 Hide
    Ares_ , January 14, 2009 5:49 PM
    It is better than McAfee's support of Vista. When i installed my version of McAfee on Vista RTM the day after it was released (Mcafee 2007 in January 2007?), the computer refused to boot and i had to uninstall Mcafee in safe mode.
  • 0 Hide
    sammo505 , January 15, 2009 12:27 AM
    No McAffe=Bad News
  • 1 Hide
    fulle , January 15, 2009 12:29 AM
    So, because some program's installer does not recognize Windows 7 as an OS it can install to, its somehow Microsoft's fault.... That's a stretch if I've ever heard one.
  • 0 Hide
    Christopher1 , January 15, 2009 1:35 AM
    I have to agree totally with Fulle. This is not Microsoft's fault: this is McAfee's fault, but then again.... when Vista came out I needed to download a new, fixed version of NIS2008 for it!
    So, I'm not really all that flussed when "very operating system specific" programs like security and disc imaging programs like Daemon Tools don't work with Windows 7.
    I'm having a problem with NIS2009 where the 'active protection' will not work.... do I blame Microsoft or Symantec, since I am running Windows 7 on that system? Heck no... I see it as a learning experience and have informed Symantec of this problem, hoping that they will fix it.
  • 0 Hide
    kuntos , January 15, 2009 8:18 AM
    Sony Ericsson PC SUITE gives same error.
  • 0 Hide
    Anonymous , January 15, 2009 5:28 PM
    If we can go back about 3 years to when Vista was in beta...

    No antivirus programs released at the time worked on it, all the way up to the final release candidate. By then many vendors including McAfee & Symantec had a Vista specific version of their security products working.

    Fast forward to today. I'm not suprised at all that McAfee doesn't work even if the installer gives a "This version of the OS is not supported" error message. IE8 is still a mess (compare it to FireFox 3) and McAfee has a very big dependency on IE working properly. To be fair IE8 is the *absolute worst* aspect of Windows 7 - every other feature, in contrast, works amazingly well. Symantec Endpoint Protection (corporate version of Norton) v11 MR2/3/4 do not work either. There have been numerous UI (code) changes that would render SEP useless anyway.

    In the coming months beta security products will be available. This is, after all a BETA and not meant for production use.
  • 0 Hide
    Anonymous , February 19, 2009 7:53 PM
    Ive got mcafee working with windows 7 beta 7022, if you keep skipping the compatibility messages when installing then it works.. when i did this on the 7000 build it didnt work so some problems have been resolved.
  • 0 Hide
    Sandra_95 , April 22, 2009 3:26 PM
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