Bioware Acknowledges 'Mass Effect: Andromeda' Criticism

Mass Effect: Andromeda has been heavily criticized for its performance issues, animation problems, and other downfalls since its March 23 launch. The game's developer, Bioware, acknowledged those criticisms in a tweet saying that it's trying to figure out how to improve the roving space adventure.

Some of these problems actually showed up before the game's official launch. Some EA or Origin Access players were greeted by a black screen when the game was launched or switched to via Alt-Tab; characters getting stuck in animations and not responding to commands; graphics issues that cropped up on AMD GPUs when HDR was enabled; and other technical frustrations when they got an early look at the game before it was released.

We encountered several glitches ourselves. But as we wrote in our hands-on, the game has shortcomings even when it's running perfectly:

In some ways, this game shows Bioware’s experience with the software, especially with its environments, which were beautiful. However, a quick look at any of the game’s characters showed the developers’ shortcomings. The lack of most facial expressions aside from the occasional smile or scowl was disappointing. In fact, it seems as if Bioware merely imported the facial animation from Mass Effect 2 or 3, which was disheartening when you consider the technological advancements in development since the last game came out in 2012.

That criticism was mild compared to some of the complaints made in popular messaging boards, social networks, and YouTube videos. Now, a week after launch, Bioware responded to all of those complaints with a message posted on Twitter:

It will be interesting to see how Bioware addresses some of Mass Effect: Andromeda's issues. The game is unlikely to be fixed overnight--its problems are too pervasive and its scale too big for that to happen--but incremental improvements are still improvements. In the meantime, Bioware has already added free multiplayer content featuring a new map and character as well as resources for the single-player campaign.

NameMass Effect: Andromeda
TypeRPG, Sci-Fi, Third-Person Shooter
PlatformPC, PlayStation 4, Xbox One
Where To Buy
Release DateMarch 21, 2017
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  • dstarr3
    Well, there are a lot of problems that the game has that I don't think can really even be fixed. Like the voice acting. Generally, all of the acting is quite bland. I think by design, as well. There were many lines that were delivered as blandly as possible so that it could fit into multiple contexts. And when you tells your actors to stay bland for so many lines of dialog, you just get a game full of bland acting. And I don't think BioWare has the time or money at this point to completely rerecord and then reanimate most of the dialog in the game. That's just not going to happen.
  • MatchstickMan
    Agreed with DSTARR3. The biggest problems I have with the game are the dialogue and the acting. BioWare won't completely rewrite the game to fix that, but I can hope they will learn for the next game.

    From the article: " seems as if Bioware merely imported the facial animation from Mass Effect 2 or 3..."

    Oh God, I wish that were the case. Having just played the original trilogy, the animation was significantly better. ME:A just feels deadpan all the time.

    In general, I have really been enjoying the game. Once you get past the specific dialogue and the character animation, the story and the game are still pretty fun. Most of the issues I have end up being really nit-picky, like your companions not coming with you through the gravity wells but rather being teleported at the very end. Or your companions dropping from orbit after exiting the Nomad from time to time...
  • delaro
    I find this hardly surprising with EA owning Bioware. EA has a reputation of rushing products to the shelf before they are streamlined and sometimes even stable. They makes that $60 a copy and players get to suffer.