Intel Comments On Alder Lake's Warping and Bending Issues, Mods Void Warranty

Alder Lake deflection

(Image credit: Tom's Hardware)

Intel has finally given us some in-depth commentary on an issue that has plagued its lineup of newer chips: the Alder Lake processors that dominate our list of Best CPUs for gaming have suffered from a vexing problem for enthusiasts — due to the chips' new elongated design and how it is clasped into the socket, they have been known to bend and warp when they are placed in the motherboard's socket. As you can see in the very short video below, this creates a gap that reduces the contact between the cooler and the chip, ultimately hampering the cooler's ability to keep the chip cool. This can cause higher chip temperatures (impact varies, typically around 5C). 

Paul Alcorn
Editor-in-Chief

Paul Alcorn is the Editor-in-Chief for Tom's Hardware US. He also writes news and reviews on CPUs, storage, and enterprise hardware.

  • hotaru251
    Our internal data show that the IHS on 12th Gen desktop processors may have slight deflection after installation in the socket. Such minor deflection is expected and does not cause the processor to run outside of specifications.

    intel: intel: intel: userbase: intel: "yo thats voiding your warranty"


    how deep in their own bhole they have to be to claim using something like washers is a risk to their product?

    Perhaps, and im just shooting in dark here, use your QA and design a product that doesnt physically alter the dimensions of your product?
    Reply
  • Well said. I love the retarded excuses they use for their own ineptness

    i hate them
    Reply
  • Phaaze88
    While this is unfortunate - and generic, crappy response... in a sense, this only really hurts the i9 owners? :unsure:
    The 12-6s and 12-7s are already pretty cool customers - you can cool those without sacrificing anything, and even after the deflection occurs, they should still be in a good spot thermally; undervolt and probably still not have to touch power limits.

    The i9s, on the other hand, can already be seen pushing 90C+ in some apps. Quite a few are going to let their personal feelings get in the way after seeing that, even though it's technically fine.
    The voltage and power limits can be tuned just like the i5s and i7s... but then the deflection happens, and thermals are back up to where they were before, or even worse, forcing users to tone down power limits again, and sacrificing performance.
    May as well have gone with an i7 at that point, which wasn't far behind to begin with...
    All this is without touching the various mods.
    Reply
  • btmedic04
    Good to see Intel has fully returned to form with Alder Lake and not just on the performance side :rolleyes:
    Reply
  • peachpuff
    "We have not received reports of 12th Gen Intel Core processors running outside of specifications due to changes to the integrated heat spreader (IHS). "

    This must of been written by a lawyer, the cpu will not run out of specifications... it'll just downclock itself since its running hotter than normal.
    Reply
  • VforV
    Intel and nvidia constantly (monthly almost) provide me with new reasons to NOT buy their products, ever again.

    These two keep competing on Who's The Scummiest Of The All - contest.

    Yes, AMD does **** too, but not even remotely close to the level or as often as these two. So it's the lesser of 3 evils.
    Reply
  • MasterMadBones
    Intel's statement does acknowledge that the condition exists but says it doesn't cause performance issues. However, it's important to take these comments in context: First, deflection is an engineering term to describe "the degree to which a part of a structural element is displaced under a load (because it deforms)," so this is the technical term for what the enthusiast community refers to as 'bending,' 'warping,' or 'bowing.'
    This is clear from context. We're not stupid.
    Reply
  • TerryLaze
    peachpuff said:
    "We have not received reports of 12th Gen Intel Core processors running outside of specifications due to changes to the integrated heat spreader (IHS). "

    This must of been written by a lawyer, the cpu will not run out of specifications... it'll just downclock itself since its running hotter than normal.
    Downclock itself from what?!
    If it can keep base clocks , at specified load, and single thread turbos, it is within specs.
    You only buy what intel states on their ark page, any overclocking already voids your warranty so losing the warranty from the deflection mod doesn't even matter to overclockers.
    Reply
  • DevNGame
    Such minor deflection is expected and does not cause the processor to run outside of specifications. We strongly recommend against any modifications to the socket or independent loading mechanism. Such modifications would result in the processor being run outside of specifications and may void any product warranties
    Looks like intel needs better attorneys when they are deflecting an engineering mistake. By releasing a statement saying this is intentional and then specifically threatening anyone trying to remediate the issue they are explicitly accepting responsibility for the cost of the damaged motherboards in the upcoming class action lawsuit. I mean, it's their money to throw away... but I wouldn't have said all that...
    Reply
  • Roland Of Gilead
    hotaru251 said:
    intel: intel: intel: userbase: intel: "yo thats voiding your warranty"


    how deep in their own bhole they have to be to claim using something like washers is a risk to their product?

    Perhaps, and im just shooting in dark here, use your QA and design a product that doesnt physically alter the dimensions of your product?

    Class Action suit to follow :tearsofjoy:
    Reply