Newegg's ChatGPT-Powered PC Builder Offers Mediocre Suggestions

Newegg AI PC Builder
(Image credit: Tom's Hardware)

The most important part of building your own PC is picking out the right components, which most people do according with both a budget and a use case in mind. To help our readers, we maintain a list of the best PC builds which provides suggested parts lists for gaming-focused computers at prices ranging from $500 to $3,000 or more. 

Now, Newegg is using AI to let you create a parts list for your next build. The company says that its AI PC building assistant is based on ChatGPT and is in beta. Based on our testing, it definitely needs some refinement, as its suggestions are not very good in its current state. 

Newegg has had a PC builder for some time, where you could select all the components you need by category and come up with a custom parts list. What's new is that there's a free text "Build with AI" box where you can enter a single prompt such as "build me a PC for gaming with an RTX 3060" and it will give you up to three suggested builds.

However, the builder doesn't seem to follow directions very well or offer reliable advice. I asked it for "best gaming PC for less than $1000," and it recommended three builds that cost more than $1,000, with the cheapest being $1,165.

Newegg AI PC Builder

(Image credit: Tom's Hardware)

And Newegg's suggested $1,000 builds stick to older hardware.  The most expensive of the three builds had a slow RTX 3050 GPU and all three used last-generation AMD Ryzen 5000 CPUs. I would prefer to also have some seen options with the latest silicon.

Part of the problem is that all of the builds recommend things that you don't actually need. For example, all of the CPUs the bot recommended -- two Ryzen 5 5600Xes, and a Ryzen 7 5800X3D -- come with competent air coolers in the box, but these cost-conscious build lists recommend third-party coolers that cost between $29.99 and $139.99. The parts list with the Ryzen 7 5800X3D, for example, recommends a cooler Master Hyper 212 Evo V2 air cooler, but one of the 5600X-powered builds advises you to use a $139 AIO cooler, which is overkill.

The parts lists also spend way too much on their power supplies, motherboards and cases. If you're shooting for a $1,000 budget, you don't need an 850W power supply that's 80+ Gold certified and costs $149 when you can get a decent 600W one for less than $70. You also should probably go for a sub-$100 or, at least, sub $125 motherboard and a 1TB rather than a 2TB SSD. Most people would recommend putting more of your money toward the graphics card and CPU.

Newegg AI PC Builder

(Image credit: Tom's Hardware)

I also asked Newegg's AI PC builder to make me a "budget PC that can play games with ray tracing at 1080p" and got a single result that would sort-of get the job done, but was oddly configured. It showed me a $1,221 system with a Core i7-12700K CPU and an RTX 3050 card. 

Most people know that the RTX 3050 is one of the lowest-level cards that can do ray tracing (see our GPU hierarchy) and it's pretty weak. Meanwhile, the 12700K is not only a generation old CPU, but also unnecessary for the goal of ray tracing. You'd be much better off spending less on a Core i5 and a better graphics card.

Newegg AI PC Builder

(Image credit: Tom's Hardware)

We should note that the results you get are also pretty random. If you hit the Build with AI button over and over again with the same prompt, you'll get wildly different recommended builds. 

You also may get recommended builds that come with a monitor, but most do not. Most people asking for a recommended PC build would expect a components list without peripherals. 

And then you may also end up with a key component missing. Managing Editor Matt Safford asked for a compact PC and was given a parts list with no case.

It's worth continuing to consult experts and use your own judgment when building a parts list. Like many instances of companies adding AI, it's far from perfect, though it may get better in the future. 

Avram Piltch
Avram Piltch is Tom's Hardware's editor-in-chief. When he's not playing with the latest gadgets at work or putting on VR helmets at trade shows, you'll find him rooting his phone, taking apart his PC or coding plugins. With his technical knowledge and passion for testing, Avram developed many real-world benchmarks, including our laptop battery test.
  • InvalidError
    Killing a fly with an hydrogen bomb... and missing the target by 10 miles out of the blast radius.

    You don't need an AI to automate the component selection process. Simply enter all of the relevant data in the parts database then filter it down by compatibility, minimum requirements (ex.: chipset, USB ports, amount of RAM, etc), preferences (brand, color, design theme, RGB, etc.), and so on until you are down to a manageable number of component choices to make your final picks from.
    Reply
  • JamesJones44
    I'm sure this is tuned for the best stock reduction/margin for NewEgg vs an actual great build suggestion based on budget.
    Reply
  • Persister
    :ROFLMAO: - Newegg asked the AI Genie "Can you design a PC Builder that pretends to serve the customer but actually maximizes our profits?" :sneaky:And the AI said "Of course".
    Reply
  • Alvar "Miles" Udell
    I asked Bing's AI Copilot (List, Professional) to build a gaming computer for under $1000 and this is what it gave me:

    - For the CPU, a good option is the AMD Ryzen 5 3600, which offers 6 cores and 12 threads for $199. It has a base clock of 3.6 GHz and a boost clock of 4.2 GHz, and comes with a decent cooler.
    For the GPU, a good option is the Nvidia GeForce GTX 1660 Super, which offers 6 GB of GDDR6 memory and a boost clock of 1785 MHz for $239. It can handle most games at 1080p with high settings and some at 1440p with medium settings.
    For the motherboard, a good option is the MSI B450 Tomahawk Max, which supports the Ryzen 5 3600 out of the box and has 4 DIMM slots for up to 64 GB of RAM. It also has an M.2 slot for fast SSDs and a decent VRM for overclocking. It costs $114.
    For the RAM, a good option is the Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 CL16 memory kit, which offers fast and reliable performance for $79. It has a low-profile design that fits most cases and coolers.
    For the storage, a good option is the Crucial P1 500 GB M.2-2280 NVME SSD, which offers fast read and write speeds of up to 2000 MB/s and 1700 MB/s respectively. It costs $54 and can store the operating system and some games.
    For the power supply, a good option is the Corsair CXM 550 W 80+ Bronze semi-modular ATX power supply, which offers enough wattage and efficiency for the system and has semi-modular cables for easier cable management. It costs $69.
    For the case, a good option is the NZXT H510 ATX mid tower case, which has a sleek and minimalist design with a tempered glass side panel and two pre-installed fans. It costs $69 and has enough space for all the components.
    The total cost of these components is $823, leaving some room for additional upgrades or peripherals.

    Not a bad starting point, I'd suggest a different CPU and GPU, but since it doesn't incorporate things like current prices and deals across different websites, for the novice it's still no replacement for good advice, doing your own research, and using something like PC Part Picker.
    Reply
  • PlaneInTheSky
    However, the builder doesn't seem to follow directions very well or offer reliable advice.

    No advice ChatGTP gives is reliable.

    That's the problem with ChatGTP, it is as dumb as the lowest common denominator.

    No one actually checks the truthfulness of the content it scrapes online, that would require actual people and costly employees.
    Reply
  • domih
    Try: "build me an amd threadripper workstation for more than $9000"

    Clearly does not work at all. It's not Beta, it's not even Alpha.
    Reply
  • bit_user
    I just want to put in an unsolicited recommendation for PCPartPicker.com, which has a compatibility-checker tool that seems pretty good. I don't know if it goes as far as giving advice about what you should buy, but at least it will warn you if your heatsink won't fit the case or if your PSU is too small.

    It also has a price comparison & tracker tool, user reviews, and links to builds which use the same part.
    Reply
  • pctech4life
    Newegg is doubling down on ChatGPT-based configuration tools. "Newegg provides ChatGPT plugin to customers"... which requires a monthly subscription to ChatGPT Plus at $20/month.
    Newegg's ChatGPT Plugin Helps You Plan a PC Build
    These types of tools are inadequate for those who cannot answer their own questions about compatibility and performance when mixing components and hardware. Returns may be a hidden cost of using rudimentary A.I. for this.
    Reply
  • InvalidError
    pctech4life said:
    Newegg is doubling down on ChatGPT-based configuration tools.
    AI is gross overkill for what is fundamentally a simple parts cross-referencing job to verify that everything is compatible.
    Reply
  • bit_user
    InvalidError said:
    AI is gross overkill for what is fundamentally a simple parts cross-referencing job to verify that everything is compatible.
    You don't only care about compatibility, though. A good recommendation isn't going to pair a weak GPU with an overkill CPU, or pair an expensive DDR5 motherboard with a weak CPU.

    I'm not disagreeing with you that ChatGPT is overkill, while at the same time actually being insufficient. I would say a deep learning model could work well, but a vastly simpler one which more directly models the impact and interactions of each key component.
    Reply