Unreal Engine supervisor at ModelFarm blasts 50% failure rate with Intel chips — company switching to AMD's Ryzen 9 9950X, praises single-threaded performance
Criticism increases.
Dylan Browne, an Unreal Engine Supervisor and Feature Film VFX at the ModelFarm visual effects studio, posted on X that his company is experiencing a 50% failure rate for systems powered by Intel's Core i9-13900K and 14900K processors. As a result, the company is deploying AMD's as-yet-unreleased Zen 5 Ryzen 9 9950X processors in place of Intel-powered solutions, with Browne praising AMD's single-thread performance.
The report represents yet another piece of unwelcome news for Intel, which announced yesterday that it had found the root cause of the issues and will issue a microcode mitigation in mid-August. (This isn't a 'fix' for CPUs experiencing the issue — impacted processors are irreversibly damaged and must be replaced.)
The problems with Unreal Engine aren't entirely unexpected, as early reports of the Intel crashes revolved around the Oodle compression used with the game engine. The news that ModelFarm is dropping Intel CPUs follows game studio Alderon Games' announcement that Intel desktop CPUs have a 100% crash rate, and laptop chips of the same generation are also affected. However, Intel has now disputed the claims of laptop failures.
For those curious at work our failure rate for our 13900k and 14900k machines is about 50% so far, any new machine builds going to be 9950x's, production environments need reliability#intelJuly 23, 2024
Browne claimed that two brand-new processors immediately exhibited instability, while a few others took some time to exhibit symptoms. The computers were all focused on Unreal Engine work, which works best with multi-core systems.
Browne is "fairly sure" that most of the unstable systems use Asus ROG motherboards but will provide an update with more specifics later. However, the Intel chips exhibited instability even with lower power limits. Browne said the motherboards of the affected CPUs have already been tweaked, but that didn’t seem to help with the problems the Core i9-14900Ks and 13900Ks were experiencing.
Intel has acknowledged the issue and announced a solution to the instability problem yesterday. However, the microcode patch to address the problem isn’t expected to arrive until mid-August, so we’re unsure if this will truly stop the crashes. Nevertheless, businesses cannot wait that long for a system that doesn’t suffer from this issue, and Browne said that any new machines for the studio he’s working at will use AMD Ryzen 9950X chips.
The Ryzen 9000 series is expected to become available on store shelves on July 31, but some retailers have already added them to their online stores. Nevertheless, some organizations likely already have early samples of the chips for testing under NDA, and ModelFarm seems to be among them.
Pretty damn good, especially the newer onesJuly 23, 2024
When another X user asked the 9950X's single-threaded performance, Dylan said that chips were “Pretty damn good, especially the newer ones.” While he did not give specific details, we can extrapolate from his response that Browne is likely talking about the latest AMD processors. Browne responded with a follow-up Tweet to the question, saying that his “5950X is good for single-threaded [performance], and they get better every [generation], not to mention having all core being equal unlike most of Intel’s chips.”
Intel says its patch will address the instability issues in August. Regardless, it has a serious scandal on its hands that could put some extra wind in AMD’s sails right as it launches the Ryzen 9000 series at the end of July.
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Jowi Morales is a tech enthusiast with years of experience working in the industry. He’s been writing with several tech publications since 2021, where he’s been interested in tech hardware and consumer electronics.
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ThomasKinsley Unfortunately the questions I have are the kind of questions that Intel does not want to answer. Are locked chips affected? Do they need the microcode update? How quick does degradation occur on those chips? When chips are breaking and the company is not answering questions, that does not induce confidence.Reply -
Alvar "Miles" Udell Hmm, 2 weeks ago he posted this on his LinkedIn page:Reply
In the process of planning a fun upcoming project but with the complexity / fidelity I want to be able to produce for it I’d really like to use something like the Threadripper Pro 7995WX (96 core / 192 thread) CPU, I fear its forever out of my reach though!
And now suddenly they have the ability to replace two Intel CPUs which "immediately exhibited instability" as well as "a few others" with unreleased AMD 9950Xs? Something's a bit sus... -
hotaru251 NGL with intel's issues making owners pissed & the vocal statements by big companies about higher failure rate than intel claims....this is likely going to make AMD's market share rise even more.Reply
I do wonder about server side..will people stop buying XEON just because they might of had an issue w/ a core series 13/14th gen? I could see this issue beign domino effect -
-Fran- Allow me to link this, please:Reply
https://forums.tomshardware.com/threads/intel-finally-announces-a-solution-for-cpu-crashing-errors-%E2%80%94-claims-elevated-voltages-are-the-root-cause-fix-coming-by-mid-august.3850099/
As this will just be a continuation of that thread, I'm sure :D
Regards. -
hotaru251
if the project is a personal one then makes sense...he might not want to spend that $ on a cpu.Alvar Miles Udell said:Hmm, 2 weeks ago he posted this on his LinkedIn page:
And now suddenly they have the ability to replace two Intel CPUs which "immediately exhibited instability" as well as "a few others" with unreleased AMD 9950Xs? Something's a bit sus...
however work machiens are a company expense & thats where people spend when otherwise might not of. -
-Fran-
Vendors have had access to the new AMD CPUs for validation for a good while. That is standard practice, so I'm sure the context here is: "my chosen vendor showed me the performance of the new AMD build they'll get out shortly and they're impressive". At least, that's my initial reading.Alvar Miles Udell said:Hmm, 2 weeks ago he posted this on his LinkedIn page:
And now suddenly they have the ability to replace two Intel CPUs which "immediately exhibited instability" as well as "a few others" with unreleased AMD 9950Xs? Something's a bit sus...
Regards. -
vanadiel007 Anything related to voltage supply being to high and degradation, is going to be interesting as Intel might have to replace every CPU out there because there's no way of knowing how bad the degradation is of your CPU until it causes crashes.Reply
And even then you can bet OEM's are going to blame it on everything else besides the CPU because OEM's are responsible for RMA's on OEM CPU's, not Intel. -
parkerthon The silence is deafening indeed. I sense there’s going to be a huge lawsuits here. obviously this issue hasn’t been easy to reproduce except when people are running things at heavy loads at scale and are correlating the data of crashes(not just chip failures). So guessing it’s simply if you load your chip often even at normal limits, it will start to become unstable kind of thing. The hotter the chip, the higher the rate of failure too. That’s my take from the analysis done.Reply
What a disaster. How did they not stress test their chips for stability? Or worse, did they know and cover it up? -
CaptRiker SOOOOO glad last novemeber when I put together my first new system in 7 years ( was using an intel 5960x hedt system) I choose to go with an amd 7950x3d :) I choose amd due to much lower energy usage and alot less heat production. P H E W.Reply
(have had ZERO issues with my new system, blazing fast and stable)
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Fractal Design Meshify 2 RGB Black TG
AMD 7950x3d CPU (16c/32t) (pbo)
64 gigs ddr5-6000 CL30 Corsair Vengeance RGB Memory (expo)
Asus ProArt X670E-Creator Motherboard
(2.5+10gb Ethernet ports, 2x USB4 ports)
4tb Crucial T700 Gen5 ssd (12.4GB/sec read, 11.8GB/sec write) - Boot
4tb Samsung 990 Pro Gen4 ssd (7.4GB/sec read, 6.9GB/sec write) - Data
Gigabyte RTX 4080 GAMING OC 16G Graphics Card
Corsair H150i Elite Capellix XT 360mm AF120-RGB Water Cooler
1000watt CORSAIR HX Series HX1000i ATX 3.0
Windows 11 Home (23h2)
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TJ Hooker
A 7995WX system likely costs at least 5-10x as much as a 9950X system will. The latter is obviously much more affordable. Plus depending on what sort of warranty/replacement policy he has for his failing Intel systems, maybe he's able to get the AMDs systems as replacements rather than a full new purchase. Or maybe he just means that when he eventually needs to buy a new system going forward he will be looking at AMD over Intel. And as others have said, he could have been referring to a personal rather then work system with respect to the 7995WX.Alvar Miles Udell said:Hmm, 2 weeks ago he posted this on his LinkedIn page:
And now suddenly they have the ability to replace two Intel CPUs which "immediately exhibited instability" as well as "a few others" with unreleased AMD 9950Xs? Something's a bit sus...
There's nothing suspicious here, you're grasping at straws.