Amazon sold a fake RTX 4090 FrankenGPU cobbled together using a 4080 GPU and board — scam card was found in a returns pallet deal
Repair shop diagnosis: no fix.
A prominent repair channel on YouTube is warning prospective graphics card buyers that a customer sent in an Amazon-purchased GeForce RTX 4090 which turned out to be a very bad fake. The video, shared by Tony from North West Repair (NWR), underlines the adage ‘buyer beware’ with a bright neon marker. What his customer thought was probably a quick repair job on a $2,000 card turned out to be a ‘no fix’ scam made from a cobbled-together and motley mix of components, including a "fried" RTX 4080 GPU and PCB. The graphics card also had a host of other issues that pointed to a badly cobbled-together FrankenGPU.
We updated our story as Tony made a point of looking up the fake RTX 4090 card's GPU codename online and asserted it was from an RTX 4090 Laptop, but it is clearly marked as an AD103-300-A1 - which is what you would expect to find on an RTX 4080 desktop PCB.
The product appraisal began with a brief external inspection of the customer’s graphics card, which arrived with an issue described as “shipping damage.” A quick inspection showed an Asus ROG Strix RTX 4090 with 24GB of VRAM was apparently damaged with a PCB crack near the PCIe retention finger and a melted power connector. So far – so ordinary in the world of RTX 4090 cards, but those problems were little more than a flesh wound compared to what was subsequently uncovered.
Suspicions were raised when the repair tech began to remove the cooler to get a look at the underlying PCB. A fake anti-tamper sticker over one of the screws was noticed. Then, the expert repairer noted that the screws were in some cases extremely mis-tensioned.
Getting the triple fan ROG Strix cooler off, with its sticker claiming that beneath it was a ROG Strix 4090 with 24GB of VRAM, a very unpleasant sight awaited. In brief, NWR uncovered an RTX 4080 PCB. That wasn’t all, as the GPU looked fried, according to the repair tech, memory cooling pads were also missing in some areas, and the PCB had various other components that looked like they needed replacing.
By now, you won’t be surprised to hear that NWR passed the verdict that this “shipping damaged” product was a “no fix.” However, Tony indicated he wanted to share this video as he reckons this is something his customers might be seeing more of. Buyers should be cautious when purchasing this kind of product, as what is represented in the video is “100% real and it is now in the US marketplace,” according to the YouTuber.
It is important to note that this pretty useless concoction of non-working parts – dressed up as one of the best graphics cards available to consumers in 2024 – wasn’t sold as a new model. It was received by an NWR customer in a pallet deal from Amazon Returns.
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“Hopefully this is the only example we are going to see here in the US market, but I doubt it,” said Tony in his voiceover. As the video ends, he says to stay tuned, promising more (dodgy cards?) are on the way.
What happened here?
The above is quite a horror story and seems to represent an increasingly common form of fraud. We can’t know for sure, but the product received by NWR, apparently from an Amazon pallet deal, may have been an Amazon return where a faulty Franken-graphics-card was returned and someone kept a good working one. The outward description of a cracked PCB and melted power connector might even suggest another level of deception used to return this switched product.
Whatever the history of this particular broken graphics card, it serves to remind buyers of big-ticket devices and components to rigorously document / video their receiving, unboxing, and inspection of a new product. Please be careful out there.
Mark Tyson is a news editor at Tom's Hardware. He enjoys covering the full breadth of PC tech; from business and semiconductor design to products approaching the edge of reason.
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FoxtrotMichael-1 I think the larger story here is that Amazon has become no better than AliExpress at peddling fake and counterfeit goods. It’s a shame, because it seems like Amazon has no real desire to crack down on it. The obvious conclusion is that they benefit from this type of behavior and give silence as tacit approval.Reply -
COLGeek
This is a larger issue than just with Amazon. It also happens in brick and mortar stores. This has become a widespread problem and is not likely to go away.FoxtrotMichael-1 said:I think the larger story here is that Amazon has become no better than AliExpress at peddling fake and counterfeit goods. It’s a shame, because it seems like Amazon has no real desire to crack down on it. The obvious conclusion is that they benefit from this type of behavior and give silence as tacit approval.
It does make for interesting reading though. -
digitalgriffin
Pallet return Crates are pennies on the dollar. This guy rolled the dice it would be cheaper to fix than buy a new one, then flip it.COLGeek said:This is a larger issue than just with Amazon. It also happens in brick and mortar stores. This has become a widespread problem and is not likely to go away.
It does make for interesting reading though.
It is interesting they don't have a better way of tracking fraud with big ticket electronic items.
Serial number scan on box going out to customer, and scan back in when going in a pallet. -
CDGoin13 Here is something to consider Russia or China buying the cards to swap the chips to get thier hands on 4090 chips and return or sell the cards with rejected chips.Reply -
Alvar "Miles" Udell It can happen to new purchases too. Remember the reports of people getting slabs of clay in iPad boxes from places like Walmart and BestBuy, and, of course, the fake Intel CPUs sold at Newegg. I myself got an empty Ryzen 1800X box that had obviously been bought, emptied, and returned (seals were broken), but was put back in new stock instead of used (or taken by an Amazon worker themselves).Reply
https://www.iphoneincanada.ca/2018/10/12/ontario-man-buys-ipad-walmart-clay/
https://www.tomshardware.com/news/NewEgg-Fake-Corei7-D-H-Distributing,9814.html -
vanadiel007 A melted power connector is not shipping damage. What we don't know is the original listing.Reply
It could have been listed as a damaged card for a large discount. We don't know if it was listed as new or used. Reputable seller or not?
There's several things we don't know... -
parkerthon
Except what if the product was resealed and resold as new previously? Who sourced the product, was it Amazon or a seller that uses FBA? Was it FBA commingled inventory? What if the buyer reporting the issue is lying to get a refund? Without a verifiable chain of custody from A to Z, they can’t prove anyone did anything. Now they could use analytics to suss out fraudsters that do this repeatedly but I’d bet this is a one off. Whoever threw this together went to way too much effort to make it look passable using various parts combined with time involved in slamming it all together… which means they really were worried about being caught. Amazon already flags unusual return frequency behavior and shuts down accounts based on that alone(sometimes for non-fraud instances).digitalgriffin said:Pallet return Crates are pennies on the dollar. This guy rolled the dice it would be cheaper to fix than buy a new one, then flip it.
It is interesting they don't have a better way of tracking fraud with big ticket electronic items.
Serial number scan on box going out to customer, and scan back in when going in a pallet. -
PEnns
Or, they can get them by the 1000s via other countries that don't care for US sanctions.CDGoin13 said:Here is something to consider Russia or China buying the cards to swap the chips to get thier hands on 4090 chips and return or sell the cards with rejected chips. -
endocine
Indeed, bought a 4070ti at microcenter as new, but when taking it out of the box, the gpu had been used, but still worked as indeed a 4070ti. Always check the packaging when purchasing even from brick n mortarCOLGeek said:It also happens in brick and mortar stores. -
thisisaname Maybe the scam happen when the card was returned to Amazon by the original purchaser?Reply