Self-destructing graphics cards: Why are power connectors melting, and what can you do about it?

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If you own a recent graphics card, perhaps one of the best graphics cards, with a 12VHPWR or the latest 12V-2x6 power connector, you're probably aware of the many stories of these plugs melting. You may be wondering what you can do to protect your own GPU from an expensive failure.

A 12V-2x6 connector on a graphics card

(Image credit: ASUS)
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Jeffrey Kampman
Senior Analyst, Graphics

As the Senior Analyst, Graphics at Tom's Hardware, Jeff Kampman covers everything that has to do with graphics cards, gaming performance, and more. From integrated graphics processors to discrete graphics cards to the hyperscale installations powering our AI future, if it's got a GPU in it, Jeff is on it. 

  • logainofhades
    Don't buy a GPU with said connector, problem solved. The design is flawed.
    Reply
  • Notton
    Ditch desktop PC gaming, switch to a PS5 or Steamdeck/handheld PC. Problem solved.
    Reply
  • Loadedaxe
    Notton said:
    Ditch desktop PC gaming, switch to a PS5 or Steamdeck/handheld PC. Problem solved.
    I agree, even if it is sarcasm..I think we are headed there, PC gaming has just become way to expensive.
    Reply
  • ezst036
    There are limited options. According to this image from this Toms' article: https://www.tomshardware.com/pc-components/gpus/nvidias-rtx-5090-power-cables-may-be-doomed-to-burn
    https://cdn.mos.cms.futurecdn.net/MJzPaCkPWQSKV8xTRmHUsj-970-80.png.webp
    1) An Astral RTX5090 is according to rumors properly shunted and will not melt down at the connector. So that is an option. (also mentioned in the article)
    2) An RTX 4090 Matrix also will not have a connector melt down.
    3) Any RTX 3090/80/70 was safe, Nvidia set them all up properly from the information I have
    4) Any AMD or Intel video card. It had to be listed.

    It would really be nice as well as a good service for Tom's Hardware readers if Tom's Hardware would sniff out any and all Nvidia video cards anywhere and list the ones where the provider went above and beyond to protect the card. Such as the Astral and Matrix lines. A spreadsheet would be by far the best service Tom's could provide. Perhaps a html table if it has to be that way.

    I would like to get actual confirmation of these things. I find it a little hard to believe that the Astral and the Matrix are the only two options of the newer generations that a buyer can have confidence in. There have to be at least a handful of others out there among the sea of those who will melt the connector at any time.
    Reply
  • hotaru251
    logainofhades said:
    The design is flawed.
    idk if I would say "flawed" but i'd for sure use poorly implemented.

    The thing afaik hasnt ever damaged a mid/low end gpu using it..just the 90 & 80 tier.
    which is likely issue of the user error risk w/ its very littel tolerance on bending coupled w/ the fact nvidia reduced safety on gpu end that would prevent a cable/gpu from being too hot and melting the plastic. (as back on 3090 they had actual safety built in)

    but yeah honestly there should of been a lawsuit over it given how widely known an issue it is and them doubleing down on it with 50 series.
    Reply
  • milleron
    Undervolting the 4090 has been recommended to prevent frequency throttling. I did undervolt my 4090 from the "get-go." I do have a Thermal Grizzly WireView installed between the cable and my 4090. While using it for MS Flight Simulator, I've never seen any wattage even close to 600. Is there any suggestion, theoretical or practical, that undervolting the 600w GPUs can make melted components less likely?
    Reply
  • Eximo
    Well, yes, less power should mean less potential for overheating the wires.

    The main issue is unbalanced current flow though. So nothing says that at 400W a single wire won't take too much current and melt anyway. It comes down to the pin interface mostly it seems. Wear and tear of multiple insertions is a factor, as well as how much bending is needed to fit it in some chassis.
    Reply
  • Why_Me
    It's a Darwin thing imo. Those gpu's separate the people who have a PC IQ north of a turnip from the people who should stick to consoles and pre builts.

    Don't stick those cards inside a crackerbox size case, use a proper psu and make sure you have a solid connection.
    Reply
  • John Nemesh
    logainofhades said:
    Don't buy a GPU with said connector, problem solved. The design is flawed.
    Came here to say exactly this. Plenty of good cards out there that don't use this defective standard!
    Reply
  • chaz_music
    I have commented on this topic nearly a dozen times. I am a power electronic engineer who has worked on systems up to 12MW in size and currents up to 6300A. So I easily understand this kind of application. It is very evident that someone inexperienced has decided on this configuration without consulting the connector company on how to derate the pin current and how to implement this reliability. And then there is marketing specmanship that you find in the connector datasheets themselves.

    I would have selected an Anderson connector or something similar. Paralleling DC power pins is a dangerous thing to do, especially in light of the complex physics. If they are Hell bent on sticking with this configuration on the GPUs, they should be using interleaved PWM switching stages, with one power stage used per pin. This allows the PWM controller to force each pin to draw a balanced load and not rely on uncontrolled path resistances. These resistances are for example: connector pins, wire crimp, and wire - on both ends of the cabling system. So the imbalance can occur at the GPU side and the PSU side.

    The 9A current derating quoted in the article seems high. When I looked at the Minifit application notes for similar parts, I saw that it showed a derating to 5A (or was it 5.5A?) for a 16 way housing. That is 8 pins bringing power into the GPU, and 8 pins taking power out (return). So for the current coming into the GPU I get:

    I (total) = 8 pins x 5.5A per pin = 44A

    I would expect the voltage to droop badly with this much loading on the PSU and cabling so for a 600W load the voltage could easily be around 11.75V or even lower. The GPU will pull what it needs regardless. So 600W / 11.75V = 51A.

    Connector systems are all about power dissipation, cooling, and material heat capability. Most UL approved nylon housings are 94V0 which will tend to not flame up and self extinguish when the heat is stopped. This nylon is usually rated for 105 Deg C at the housing.

    The connector industry is not very transparent on what assumptions they used for the datasheet, and where the alligators exist in the usage. So for the datasheet info they will take a brand new pin and socket, crimp on a freshly stripped wire, and plug the entire assembly together and make measurements. The connector system is almost never this pristine the rest of its existence. Was the PSU or interface cabling made in Asia and sent by boat? It will suffer from humidity and corrosion. This is a double hit if it was shipped in the summertime. Accelerated failure modes due to higher heat.

    And the datasheets are expecting decent wire cooling to draw heat away from the connector housing, i.e., no "pretty" nylon shroud covering the wiring to allow for reasonable convection cooling of the wire. The wire is expected to act as a heatsink for the connector pins and sockets.

    Here are some suggestions to help people with this issue - but this is offered as unpaid assistance. In some states they say "buyer beware". But these should help:

    1. Do not use cabling that has a wiring loom wrapped around it, which acts as to reduce and constrict the airflow. The datasheets are expecting decent wire cooling to draw heat away from the connector housing, i.e., no "pretty" nylon shroud covering the wiring to allow for reasonable convection cooling of the wire. If this loom exists, remove it and allow the wire insulation to convection cool better. The wiring looms should require yet another current derating if you want to use them.

    2. The wire is expected to act as a heatsink for the connector pins and sockets. Again this is simple physics. The pin and socket contact points are tiny and much smaller than the wire cross-sectional area. For this reason, suppliers should find a way to use larger wire than is presently being used.

    3. Since the pin and socket contact points have gone through oxidation and corrosion before you even install them, you should plug and unplug them several time to knock this oxidation off. Don't get excessive with it because you don't want to create fretting failure by scrapping off too much tin plating. About 3-5 time is great. Make sure the last pass is seated well.

    4. You want to get the heat out of the cabling ends. So mount a fast fan by the GPU connector, as well as at the PSU connector. The imbalance can occur at both ends!

    I hope these suggestions help people while the industry addresses these shortcomings.
    Reply