31% of Windows 7 Problems Are From Install
For those with issues, getting it on is the hardest part.
Windows 7 is likely Microsoft's best tested operating system to date, thanks to a wide spread public beta and release candidate testing period. But that doesn't mean that the new OS is without teething issues.
According to data collected by consumer helpdesk firm iYogi, the most prevalent problem new Windows 7 users encounter deal with the install. The next most popular problem is missing applets or components (such as the change from Windows Mail to the Windows Live version), followed by a missing Aero theme.
Of course, the prevalence of install problems for Windows 7 is easily explained by the fact that the OS is new and that all new users not buying a machine pre-loaded with the OS have to go through the install process. Couple that with the lack of an upgrade option for Windows XP users, and then add in all the variations of an in-place upgrade from Windows Vista, and one can imagine all the problems that might crop up.
As listed by Ars Technica, these are the top ten problems reported to iYogi:
- Problems with installation: 31 percent
- Missing applets or components: 26 percent
- Aero theme is not running: 14 percent
- DVD drive not found (this happens despite the drive being visible in the BIOS and the standard driver is working): 8 percent
- Hidden extensions (Windows Explorer's default setting in all the versions of Windows is to hide file extensions, as well as system files and folders): 6 percent
- Too many minidumps (By default Windows 7 keeps the last 50; minidumps are the memory images saved on the system when your PC crashes): 6 percent
- Aero snap problems (Windows 7 has a handy new ability to move and resize windows, all in one movement, but sometimes it does not work as expected and can become annoying): 3 percent
- iPhone won't sync with Windows 7 (usually with the 64-bit edition, the iPhone sometimes get recognized but then iTunes returns with the error 0xE8000065): 2 percent
- Custom icons get changed with new theme (When a new Windows 7 theme is applied, custom icons can be lost): 2 percent
- Taskbar problems (In Windows 7, it's difficult to tell at a glance whether an icon is a running application or a pinned shortcut): 1 percent
Have you been having the same problems?
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Give it a rest Yam.
However, these are only those reported to iYogi. The VAST majority of Win7 installs I've seen have been absolutely trouble-free and FAST.
So by not encountering the first 4 problems (Brand new pc running win 7 ult perfectly). I have avoided 85% of issues? Not bad.
Does being slower than Vista count as a problem?
Does getting the "WinXP" mode to really work count as a problem?
Does the long list of game/application compatibility count as a problem?
Does the "made in India" count as problem? Great for India's economy, not so great for the US economy.
Come on Tom's, how about you start reporting on the many "REAL" problems Windows 7 has...and this is "progress"?
How can getting the aero interface to work be seen as a problem with Windows 7? Either you have a graphics solution powerful enough to support it, or you don't. I see this as a potential driver issue instead.
How can getting the aero interface to work be seen as a problem with Windows 7? Either you have a graphics solution powerful enough to support it, or you don't. I see this as a potential driver issue instead.
31% of Windows bashing articles are from Marcus Yam.
My hardware ran fine on Vista with zero problems. Upgrading to Win7 64 bit I was constantly getting BSODs. After attempting several clean installs I decided to slow my DDR3 in the bios and the problem went away.
I have the iPhone issue and it's extremley annoying, although I blame itunes for that one.
If you want to talk statistics here, that's 31% of people that have issues....and what % of people with win 7 are ones that even have issues to begin with?
Haven't run into any problems installing windows 7 what so ever whether it be the upgrade or Full version. Just be sure to save what ever needs saving and do a clean install and you'll be just fine.
The only problems I've seen so far is with companies not taking the time to make sure their software works correctly such as Verizon's newest version of their "Call Assistant" which is buggier than anything, especially on 64-bit windows 7.
Haven't had any problems. Sure the known file extensions are hidden, but its an easy change to bring them back. I wouldn't call that a problem... not like it causes blue screens or anything. A lot of those are just learning curve, like the taskbar issue. New taskbar... have to get used to it.
5 is true in Vista as well. Its annoying because I support vista computers and have to turn it back on a lot.
People asking for too much.
Which major Operation System or Database applications do not have upgrade issues?
Linux, HP-UX, Solaris, etc.... all have upgrade issues. It always left some old application libraris cause problems.
LOL... Give it a rest.
I ran into zero problems installing win7
but i did run into #5 myself. When it annoys me enough I look to see how to fix it.. Until then I choose not to whine to a tech support service.
Give it a rest Yam.
No kidding! When Yam isn't kneeling in front of the Apple alter, he's slinging rocks at Microsoft.
The FACT of the matter is that the majority of people installing Windows 7 encounter NO PROBLEMS WHATSOEVER.
Now, speaking of drooling retards, V8VENOM dragged out a list "grievences" against Windows 7. Let's examine them:
Slower than Vista.
WRONG. Tom's recent article, which you obviously didn't read, discusses this very issue.
http://www.tomshardware.com/review [...] ,2476.html
Getting XP Mode to work.
First of all, it is only available for Professional, Ultimate and Enterprise. Second, you have to download the XP Mode module from Microsoft. Finally, you have to be smart enough to dress and feed yourself on a daily basis before you can even think about installing and configuring XP Mode.
Long list of game/application compatibility problem.
As usually, you haven't the slightest idea what you're talking about. How about providing the actual list. I doubt you will since it doesn't exist. The only problems even close to what you're talking about arise from the need for updated drivers, especially if you are using the 64-bit version of Windows 7 (not that "64-bit" means anything to you, but there it is).
Windows 7 is made in India.
WRONG. According to their 10-K report, Microsoft has over 93,000 employees in 100 countries. I could find nothing to suggest that the employees in India were entirely, or even significantly, responsible for the creation of Windows 7. While such developments are undoubtly a collaborative effort across Microsoft worldwide, the majority of the development and project management occurred here in the U.S. (certainly the lion's share of the revenues and profits from Windows 7 will end up here in our economy).
Don't worry, though, if there are any stories about problems with Windows 7, whether they're true or not, I'm sure Marcus Yam will dig them up.
Still having problem installing win7 on computer1. It installs fine on computer2. Must be hardware issue. However, this is a common hardware: gigabyte mobo + amd athlon 2 x2 245 + 2x2gb ddr2800 ram + geforce 8800gt 512mb. Problem is: blank screen for 10minutes after bios/post. That's right, everytime the comp restarts, it is stuck with black screen for 10 minutes before win7 loads (afterwards, it loads and runs fine).
No!
31% of Windows bashing articles are from Marcus Yam.
You're seriously mistaken if you think that I somehow have the cosmic ability to will iYogi -- and then Ars Technica -- to just magically create this sort of news just so that I can relay it to you in some sort of negative light.
You also must be a new reader to our site. If so, welcome! Please check our new archives where you'll find plenty of Windows 7 articles written by me that report on positive Windows 7 aspects.
If you aren't able to handle a factual piece of news that might reflect negatively on an operating system, I suggest that you refrain from clicking on such headlines.
I will also disclose that I'm a Windows 7 user out of personal choice and preference since the first public beta.
Iyogi..Really? OMG...LOL
Starting to believe all this banter against Marcus. Sad that a site like this can be so one sided.
I find the comments more interesting than the article.
Can it, Yam!
at least windows 7 doesn't delete all your data when you log on as a guest....
I had a problem with install. I installed the public Beta last summer and it installed very easily. I bought the upgrade and its install was very slow. I searched the net and found out that if your BIOS has a floppy drive enabled but you don't have a floppy drive it will slow down the install by a large amount. I changed my BIOS and the install went quickly after that. This is the exact same machine that the beta installed on with no problem.
I really don't get it.
First of all, Marcus writes most of the articles about Windows 7. In the YEAR before it launched, it was purely his beat. No one else wrote about Win7 unless Marcus wasn't working for some reason.
Now, Kevin gets a the odd one here and there and Marcus writes the rest. Cast your mind back and think about ALL the Windows 7 news stories we've published in the last year and a half. 95% of them are written by Marcus (you guys actually once complained that he was a Microsoft fanboy and asked him to quit posting about Windows 7) and SHOCKER, none of them bash Windows.
Did anyone read the article properly? "According to data collected by consumer helpdesk firm iYogi..." I could understand your anger if his comments were plucked out of the air with no source at all but come on. This story is based on the research of a consumer helpdesk company.
/rant
This list of problems is rather weak. Judging by these complaints: Trouble installing, missing custom icons, missing applets, missing Aero, can't sync iPhone, etc. these are probably people who aren't very knowledgeable about computers.
If you are going to document technical issues with anything you should get your info from people who actually know what they are doing.
Starting to believe all this banter against Marcus. Sad that a site like this can be so one sided.
The data was collected by iYogi. All we're doing is reporting.
Can it, Yam!at least windows 7 doesn't delete all your data when you log on as a guest....
Can what exactly? Defending Windows 7? "Of course, the prevalence of install problems for Windows 7 is easily explained by the fact that the OS is new and that all new users not buying a machine pre-loaded with the OS have to go through the install process."
My windows 7 is a 32 bit ultimate version and my cpu is clocked at 3.2 Ghz according to windows.
It is actually at 3.4(bios settings and cpuz) Also sometimes i had a little problem when installing it kind of a long install..
The rest i like, the best windows for me, better then win XP.
(PS: forgot, now when my PC starts gives and error, no videos signal and it restarts by it's own and it is ok after that giving me the message about windows ...etc., have to reinstall it. Also i am using the RC version so that might have to do with it a bit.)
Jane, don't resort to arguing with these meatheads over a blog. You're better than that lady.
I'm not arguing with them over a blog, I'm arguing over my best friend's reputation. Thanks though!
My problem happens on wake-up from sleep mode. It either fully restarts and gives me the choice of the 3 safe modes or start nomally.........or i get to windows quick....it is really laggy and nearly unresponsive followed by a BSOD that is so fast I cant read it, then it restarts anyways.
Any one else see this?
-PM
Marcus most of those install issues you talked about are not the fault of Windows 7 but the fault of the computers it is being installed on. Lets face it if you try to install windows 7 over top of a buggy windows Vista install you are just asking for trouble & I know for a fact that a lot of people do just that if a Windows Vista install has problems or worse spyware & viruses installed & running how the hell would installing Windows 7 over top of something like that not be asking for headaches & problems that is user error not Win 7 error. I work in the computer industry & see it every day pretty much.
4: dvd drive not found never seen this happen but ummm try putting a disk in the drive it probably will reappear win 7 has that feature that hides unused drives on some machines with cheap dvd-rw drives I could see this happening.
8: iphone won't sync oh boo hoo maybe Apple should fix their buggy itunes software & update it for Win 7 if it is not working right that is up to Apple to fix not Microsoft get real.
10: taskbar I am not sure it is pretty easy to tell what is running & what is not just move your mouse over it & it shows you that it is running not to hard to figure out for 99% of the world I guess.
9: custom icons not to much to say to this on but there is a option to make it so windows does not touch the icons when you change your themes just uncheck allow themes to change desktop icons problem solved unless you fall into that 1% bracket from 10: then I guess there is no help.
7: aero snap problems chalk that up to driver issues or a system that just does not have the muscle to run WIndows 7 properly but most likely a graphics driver issue or back to that bad upgradse from a buggy windows vista to a windows 7.
I could go on & talk about the rest of the issues but I have to get back to work & this is not really worth me putting any farther time into this.
Marcus where are you when Apple releases a new OS version & they have problems like deleting user data etc etc can we see you write about that as well & if you did I did not see it & I come to this site every day.