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Microsoft Recommends Chrome for Hotmail.. Huh?

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If you're having problems with Microsoft Hotmail, skip Microsoft Internet Explorer and go straight to Google Chrome.

Microsoft has overhauled its Hotmail but not all of its 350 million users are having it as smooth as they used to under the old system.

Part of the reason is that the modern Hotmail requires a modern browser. What's most interesting is it that Microsoft is suggesting to users who have problems with the new Hotmail to use Google Chrome rather than Internet Explorer.

“Some customers have indicated that if they use Google Chrome to view their Hotmail account they no longer encounter this problem,” said Microsoft, according to the Register.

Microsoft has told Hotmail users via the forums that those trying to use the webmail service should not use Safari 3 or Firefox 2 – both of which have been replaced by significantly newer versions.

53 Comments Comment from the forums
  • tsk_cable 12 August 2010 21:09
    Way to go microsoft you don't make money with IE, just skip supporting it at all.

    FireFox FTW
    Reply
  • bentonsl_2010 12 August 2010 21:22
    Bentonsl_2010I think at this point I.E. users is a moot (
    Sorry should of said

    I think at this point I.E. users is a moot point. MS packages I.E. with windows and will also have plenty of users. However losing hotmail subscribers to other email providers (I.E. Gmail and Yahoo), would imo be a bigger blow. So them saying use chrome is more of a lesser of two evils approach.\
    Reply
  • irh_1974 12 August 2010 21:23
    Some customers have indicated that if they use Google Chrome to view their Hotmail account they no longer encounter this problem
    So, anecdotal quotes from Chrome users?
    Any backup to the claims from engineers?
    Reply
  • olafmetal 12 August 2010 21:23
    hotmail has been bugging out on my beta version of chrome. Firefox seems to be working fine. When I googled the error message I was getting It was all Firefox users complaining about it though. Weird. Chromes still my favorite browser. The recent bugs in hotmail might make me finally change my email account though.
    Reply
  • twu 12 August 2010 21:25
    Steve B. signed a MAC book, now MS suggesting users to use their competitor's product(s). I've never seen Apple, Google, etc.. offered their customers other options.

    :)
    Reply
  • whiteodian 12 August 2010 21:26
    I would use Chrome, but it has a bug with the check boxes. I've tried on different machines. What happens is I start checking off e-mails that I want to delete and somewhere between 5-10 checked all the check boxes are cleared. Mozilla for the win!
    Reply
  • bentonsl_2010 12 August 2010 21:33
    whiteodianI would use Chrome, but it has a bug with the check boxes. I've tried on different machines. What happens is I start checking off e-mails that I want to delete and somewhere between 5-10 checked all the check boxes are cleared. Mozilla for the win!

    Never had that problem and I been using chrome for a couple years now. I am also assuming your talking about the hotmail check boxes right?
    Reply
  • 1pp1k10k4m1 12 August 2010 21:37
    I'm kinda proud of microsoft right now??!?! They are big enough to actually admit something works better than their product, and they uncover the fact the some things interact better with their products than their other products. Maybe they'll...fix it! Maybe not...:(
    Reply
  • xerroz 12 August 2010 21:41
    I'd rather use firefox newest version for hotmail. Though I use windows live mail anyway, it works perfectly
    Reply
  • 12 August 2010 21:44
    People still use hotmail?
    Reply